Customer Service Representative

Angela Carpenter

404-***-****), *****@*********.***

Hello, I've heard great reviews about "Your Company".

I recently received a "Pharmacy Technician Certificate" and I'm a "Customer Service Specialist for 30 years, Notary. . I would love to be apart of your Team, working for your company. I have a lot to offer; eager to learn new concepts and ideas. Respectfully, I submit to authority. I thrive to be as others have said, " Details Oriented, Empowered to achieve challenging goals, Positive, Strive for excellence, Dedicated, Hard worker,Team player (work well with others), Self motivated, Focused, Trustworthy, Fast learner, Good listener, Multi task, Sales, Follow the rules, love to have fun. As you know, action speaks louder than words. If given the opportunity, I would be an asset to your Company. Helping others is my purpose and enjoyment in life. I've received many Employee of Week/Month Awards, 2017 Employee of the Year Nominee". Thank you for your time and consideration.

Employment History

Isothermal College 12/11/2017

Pharmacy Technician Certificate

July 2005 - Present

Amazon Customer Service/Home May - Oct. 2017 `

Angie's Data Call Center - Self employed

Customer Service - Inbound/ Outbound Calls for Live Ops and Several Home Business (I'm a 5 star agent),

Social Media, filing, labeling, calling Customers, Verifying Insurance

A & S Travel Agency

Jan. 1989-July 2017

Gwinnett Schools

Computer Instructor, Brookwood Community School-Computer Instructor,

Parent/Student Intervention, Public Relations, Attendance

Coordinator/Officer run daily reports and announcements for staff

Front Office Personnel IV

Part Time/Evening/Weekend

Jan. 2005-April 2006

AutoZone Call Center

Placed Parts on hold for Customer to go to Store and Buy, Gave

information for Parts they needed (Most parts on Hold Award,High

Salesperson)

(Moved location to another state)

World Changers Church Call Center - take customer orders

April 1999-Jan. 2002

Myers Group Call Center-Inbound & Outbound - CATI

Interviewer/P.T.Evening & Weekend Supervisor

April 1996-Nov. 1998

Eastside/Emory Hospital (Weekend PBX Operator)

Camden Suites Hotel

Front Desk/Night Auditor-Supervisor

June 1989-April 1997 Part Time, Summer, Temp. Jobs

Call Center ACD

Eastside Hospital, Avon Company,Equifax,IRS NDC/Interserve-Sr. Customer

Service Representative/Call Center(Outbound), AT&T, Sprint, Alltell

Telephone Operator, PBX Operator, Customer, Service Representative,

Insurance & Credit Verifier, Telemarketing,Technical Support Analyst,

Computer Operator, Ord er Taker. Supervisor

Skills

Several software & hardware certified- social media surfer, filing, labeling, calling Customers, verify credit card/insurance/information, stocker, inventory, mailroom, Fax, typewriter, 10 key, Multi phone lines, ACD, CATI,PBX, Intercom, 2 way radio,copiers, folding machines, laminators, printer, install troubleshoot, run reports, data entry, clerical, transcriber, communications.

Adobe 7.0, Jacent,Appleworks, Word Perfect,

ClairsWorks 3.0-5.0,Freelance, Lotus 1-2-3, Approach, Email,

Organizer,Wordpro, MS Access,Excel,Frontpage, Powerpoint, Publisher,MS

Word, Works, Paintshop, Pro,Windows 98-2000, SASI, HOST, Internet,

Computers- XP,IBM,AS 400, McIntosh, Gateway,Apple, HP, Dell etc.,

References has said, "Hard, diligent. positive, excellent worker,empowered to achieve challenging goals, always stay busy. set high standards of productivity and quality ability, Customer Service Specialist, PR Specialist, Great Customer Service Representative, SR.Customer Service Representative/Supervisor/Manager, Have alot to offer, Go the Extra Mile, Employee of Week/Month several times, 2017 Employee of the Year Nominee

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