SREEDEVI RAJAN
P.O. Box: *****
Doha, Qatar.
Mobile : +974-********
Email : *********@*****.***
Career Development
An operations management professional with a well-rounded operations experience of 18 years with key skills in the areas of:
- Business development
- Operations analysis and optimization
- Management reporting
- Sales administration
- Inventory planning
- Receivables management
- Liaison with regulatory authorities
Al Reyami Construction and Equipment Rental. W.L.L Position: Administrative Officer
2013 -2017
Presently working as Chief Administrative Officer.
Handling enquiries (Tel. calls, Emails & other) & cold calls
Preparing, sending and confirming receipt of the quotation
Follow up of quotes for maximum order closing, Arrange appointments for BDEs, Manager in charge or technical team.
Updating quotes follow up sheet and review quote status.
Supporting Accounts for payment collection.
Coordination with Local partners for visa issues and with PRM for administrative / Govt. Related issues
Processing Leave arrangements/Arranging tickets/exit permits.
Preparing joining / rejoining reports from vacation of staff.
Assisting office staff for communication with clients by mail and over telephone.
Sending Sales/ Quote follow up reports to the higher authorities.
Administration / HR related works.
Horizon Star Advertising LLC
Position : Administration / Accounts Manager
2006 – 2012
Ability to form long term and trust worthy relationship with customers Developing and implementing corporate strategy
Conducting qualitative and quantitative researches to improve the sales and marketing in the market.
Managing accounts department.
Making invoices to the clients
Making purchase orders to the suppliers.
Managing payables and receivables.
Direct marketing and communication plan to reach new target. Meetings with Sales Executives and evaluation of their works Event Management co ordination and follow ups
Creates and maintains reports and records, such as recommendation for solution of administrative problems, financial reports, applications, reports, and administrative orders. Maintains arranges and files for easy retrieves, storage or reproduce records, documents and reports.
Create new or revise existing methods by analyzing operating practices and procedures.
Assigns, reviews, tracks, and prepares correspondence assignments.
Prepares and reviews agenda materials.
Coordinates work.
Maintains various databases.
Understands and translates administrative and operating procedures and policies.
Implement cost reductions.
Managing accounts of the company.
Making invoices, purchase orders, daily expenses etc.
Payroll preparation and salaries to the staff.
Improves workflow and simplify reporting procedures.
Reads and responds to correspondence.
Plans meetings and/or conferences and travel
Dubai Garden Centre LLC
Position : Secretary to the General Manager
2002 – 2006
Responsibilities
Managed the administrative aspects for the office (petty cash, purchasing, stationery and catalogue printing, pay-roll, travel arrangements, monitored leave etc. Significant savings in our general office costs were made by aggressive negotiation with our suppliers. I developed an effective monitoring system for annual and medical leave, which resulted in less sick days and an accurate leave reporting.
Managed the after-sales activities. This included the communication process between our showroom and our Middle East distributors. Established delivery/shipping dates, assured shipping documents are in order and provided clarification. As an outcome, our customer response rate was significantly improved and we encountered less late delivery penalties.
Keep track of consumables usage to advise on reorder levels
Payroll preparation for the staff.
Developed an effective reporting system for all the above and maintaining a very good relationship with all customers
Collections of outstanding payments, Coordination for logistics and Manage all administrative functions of the office and self correspondences
Make hotel and travel bookings for staff and management when necessary
Liaison point for customer events as organized by the company
Maintaining and updating all closed orders files. Cansult LTD
Position : Secretary / Accounts assistant
2000 – 2002
Responsibilities:
Reporting to Senior Resident Engineer.
Preparing the agenda and reports for meetings with Client and Contractors.
Preparing the minutes of meeting of the Engineers with the Client and Contractors.
Managing accounts files
Preparing salary sheets of the staff
Typing invoices to the client.
Following up with the contractors for regular updation on the status of completion of works with regard to target completion date
Monitoring the day to day administrative activities of the office
Office administration and other routine jobs such as attending telephones, sending faxes, e-mails, etc. (with self correspondence)
Shijana Trading L.L.C
Position : Secretary
1995 – 1997
Responsibilities:
Reporting to the General Manager.
Preparing the agenda and reports for meetings with sales staff.
Monitoring the day to day administrative activities of the office
Office administration and other routine jobs such as attending telephones, sending faxes, e-mails, etc. (with self correspondence)
EDUCATION
Tertiary: Bachelor of Science
TECHNICAL SKILLS
LITERACY IN COMPUTER APPLICATIONS
Adobe Illustrator
Microsoft Office
(MS Word, Excel, PowerPoint)
Excellent in written and verbal communication skills
Interpersonal and team player
PERSONAL INFORMATION
Birth Date: October 28, 1967
Nationality: Indian
Civil Status Married
Visa Status Husband’s Sponsorship
Language: English, Malayalam, Tamil, Hindi.
Having valid Qatar Driving License
Reference:
Mr. Vijaykumar V. Kartha
General Manager
Al Reyami Construction & Equipment Rentals W.L.L, (KSA) Mob # +966. 592994295
Mr. Ali Mohamed
Public Relations Manager
Al Reyami Construction & Equipment Rentals W.L.L.,Qatar Mob # 66043947.