Restaurant supervisor
Resume:
KING ANTONY CHRISTEYDOSS
Krishna Nagar
Pondicherry
India .
PH.no: 887*******
E-Mail: *************@*****.***
CAREER INTENTIONS:
Looking for a challenging opportunity, where the organisation will make best use of my existing skills and experience.
Enhancement of my personal and professional development that has accumulative influence on the augmentation of growth of the organisation.
Seeking a quality environment where my knowledge, interpersonal skills and experience can be shared and enriched
PROFESSIONAL PROFILE:
Customer focused attitude
Commendable knowledge of quality assurance
Praiseworthy client relationship, satisfaction of the clients and retention of clients
Irrefutable problem resolution skills
Collegial team leader and a committed team player
Assertive approach with knowledge of limitations
Constructive communication with demonstrated reliability
Highly motivated and dedicated to work with professional integrity
PROFESSIONAL EXPERIENCE :
More than twenty years of experience in Catering and Hospitality Industry
Sept 2013 to Sept 2015 : Senior Supervisor
Sterling Group of Restaurants, Doha, Qatar
Food and Beverages operations
Restaurant Management and administration
Food cost controls
Restaurant hygienic and food safety standard
Handling customer complaints and suggestions
Sales and marketing management
Staff training and motivation
Aug 2011 to Aug 2013 : Pursued own Business
Coffee Shop, Chennai, India
March 2009 to Aug 2011 : Food & Beverages Supervisor
Le Royal Meridien, Chennai, India
Supervision of food and beverages operations
Inventory control of food and beverages
Ensuring strict and complete adaptation of safety standards in food service
Safety standards with overall hygiene and sanitation
Customer relationship management including guest complaints and suggestions
Jan 2006 to March 2009 : Restaurant Supervisor
Pizza Hut, Doha, Qatar
Supervision of food and beverages operations
Inventory control of food and beverages
Supervision of the shift operations
Organising staff schedules, duty assignments,and briefing
Ensuring strict and complete adaptation of safety standards in food service
Ensuring overall restaurant hygiene and sanitation
Customer relationship management including guest complaints and suggestions
Jan 2004 – Jan 2006: Senior Captain
Hotel Residency Towers Chennai, India
Responsible for overall restaurant service operations.
Organizing staff schedules, Duty assignments, and briefing
Training & Service Orientation of new employees in dept. of Food & Beverages
Handling guest complaints and suggestions. Inventory controls.
June 2003 – Dec 2003: Dining Facility Supervisor
Tammimi Global catering LLC for US Army Forces, Central command named Camp Doha, Kuwait
Generic supervisor in charge of the dining room for about 10000 US Army soldiers Coalition Forces Airmen and Marines.
Ensuring quality check of food and Hygienic condition of the production area.
Assuring food safety, hygienic and sanitation standards of US Army standard.
Ordering catering supplies and handling payments
Organize staff duty assignments and briefing
Responsible for banqueting operations on the special occasions.
Maintaining the standards of the dining facility Stocks and Inventory control.
Jan 2001 – Feb 2003: Captain
Hotel Tulasi Park, Chennai, India
Acquiring catering orders, including bulk orders
Restaurant table reservations and guest relations
Briefing,daily assignments and coordinating with the service and production staff
Handling banquet bookings and arrangements of the banquet hall
Ensuring quality service and providing efficient productivity.duty assignments
Oct. 1995 – Oct 2000: Waiter
Hotel Hyatt Regency, Gizan, Saudi Arabia
Organize Food & Beverage Service as per guest order.
Organize Buffet & Fast Food orders
Serving Food & Beverage in banquet functions, conferences & seminars
Attend training sessions conducted by experts in the hospitality trade
June 1994 – Sept. 1995: Waiter – Apprentice
Hotel Taj Coramandel Chennai, India
Theoretical & practical training in all Food and Beverage outlets.
Attended training programs by Senior Food & Beverage Executives
EDUCATION :
March 1989: Secondary School Leaving Certificate,
Govt. Board of Examinations, Tamilnadu, India
LANGUAGE SKILLS :
English: Fluent – Listening, Reading, Speaking and Writing
Tamil: Fluent – Listening, Reading, Speaking and Writing
Malayalam: Fluent – Listening, Speaking
Arabic: Fluent – Listening, Speaking
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