English Teacher
Resume:
Jill Stephen
Address: Erden Apartment, Cildir Mahallesi 154/1, Sokak No:1
Marmaris, Mugla,Turkey
Mobile: 053*-***-**** Email:***********@*****.***
Date of Birth: 2nd October 1980
Profile
Key Skills and Experience
•Good team worker and also works well on individual projects
•Ambitious and self motivating
•Performs well under pressure and aim for targets
Hobbies and Interests
Photography, Art Galleries, Shopping, Spending time with family and friends and Travelling.
Career History
First Future
June 2017 – Present
Online English Teacher
ALO7 Online Tutor
January 2017 – June 2017
Online English Teacher
Pinokyo School – Marmaris
January 2017 – March 2017
Teaching Children English as a second language
Arts and Crafts
Cooking with children
Taking Children to places out of school
General kindergarten duties
Private English Lessons
August 2015 – January 2017
Reading English, Writing English and English Conversation
AKD Kids – Marmaris
June 2015 – November 2016
Teaching Children English as a second language
Arts and Crafts
Cooking with children
Taking Children to places out of school
General kindergarten duties
Tamarisk Tourism - Villa Host and Yoga Tour Representative
May 2014 – June 2015
Regular villa checks
Utility and Council bills paid
Cleaning Service
Rental Service
Pool and Garden Maintenance
Repairs when needed
Transfers when needed
Meeting guests at the airport
Escorting guests to their accommodation
Organising and hosting welcome meetings
Selling and organising excursions and other activities
Selling car hire and other services
Responding to clients queries
Handling client issues
Dealing with unforeseen non-client problems establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies
Maintaining an in-depth knowledge of the resort and the local area in order to answer client’s questions
Accompanying customers on excursions and acting as a guide
Checking hotel standards and safety procedures
Completing risk assessments and health and safety checks
Keeping basic accounts and records, and writing reports
Scottish Gas - Concierge Manager
March 2012 - April 2014
Front of house
Dealing with external and internal 3rd parties
Delivering great customer service
Planning away days for teams and managers
Arranging taxis
Managing customer’s expectations
Banking and Pay point banking
Charity banking
Office shopping
Vouchers
Ordering
Discounts
Bikes
Invoices
Co-ordinate Site events, National Site events, Sport Relief and Comic Relief
Deal with Large Charity events
Deal with DSE Requirements
Liaise with on site and off site contractors
Scottish Gas - Customer Service Adviser
March 2003 - March 2012
Responsible for dealing with customer’s phone based enquiries whilst on the spot problem solving and managing customer expectations
Working within a team of 10 agents
Hitting challenging daily targets
Additional responsibilities as Engagement Champion for Department
John Lewis - Visual Merchandiser
January 2001 - May 2005
Creating and maintaining window displays - Including colour, Lighting and Product information
Creating in store displays - Including colour, Lighting and Product information
Reading Floor Plans
Producing price tickets and signage for displays
Get Shirty - Visual Merchandiser/Selling Assistant
July 2000 - January 2001
Creating and maintaining window displays - Including colour, Lighting and Product information
Creating in store displays - Including colour, Lighting and Product information
Ticketing
Signage
Delivering in store and proactive selling with excellent product knowledge
Assist with deliveries, ensuring that stock is safely and neatly stored in the stockrooms
Education and Training
2014 – 2015
150 hour TEFL/TESOL Master Course
English
2005 - 2009
Stevenson College
PDA Photography
HND Photography
HNC Photography
NQ Photography
1997 - 2000
Aberdeen College
HND Visual Merchandiser and Display
HNC Visual Merchandiser and Display
GSVQ Level 3 Art and Design
1992 -1997
Portlethen Academy
7 SCE Standard Grades
19 SCOTVEC National Certificates
Proficient in MS Office Inc, Word, Excel, Power Point, Publisher, Outlook and Photoshop.
Contact this candidate