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Customer Service Oracle

Location:
Stockholm County, 171 58, Sweden
Posted:
March 29, 2018

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Resume:

Swadesh Mondal ~ (Phone#: +46-764******)

EXPERIENCE HIGHLIGHTS

Organized and goal oriented,with more than 9 years, experience in project strong customer focus, Exalytics,Exalogic,Exadata,PCA administrator,Database Administrator, Requirement Analysis, Development, Implementation, Maintenance and Enhancement – throughout in TCS.

Analytical problem solver,able to anticipate issues and create new systems that streamline operations,resolve concerns and improve efficiency.

Skilled in building excellent rapport with clients and team members. Able to see the big picture,delegate effectively and motivate team members to achive on time project completion.

Excellent understanding with Exalytics performance,Oracle Database performance, Data Acquisition and implementing process.

Experience in working directly with customers from different geographies like Europe (Denmark,Norway,sweden,UK, Belgium), and India.

CERTIFICATION

ORACLE 9i ENTERPRISE DBA Certified from SQL STAR INTERNATIONAL LIMITED (KOLKATA)

Unix Administration (Solaris 9 on SUN SPARC)

EDUCATION

Qualification Category

Qualification

Subject

Master in Computer application

MCA

Computer Science

Bachelor Of Science

BS-F

Science

EXPERIENCE SUMMARY

Total Experience

9Years

PASSPORT DETAILS

Passport Number

L2028022

Email

ac4ywf@r.postjobfree.com

Address

Vill-Chatta Bohera,Post-Bara Bohera,Dist-Hooghy,Pin-712246

Dob

24thSeptember 1977

TRAINING / COMPETENCIES PROFILESoftware Platforms

Hands on exp in Exalytics X2-4 X4470 M2 server,Exalytics X3-4,Exalogic 3-2(1/8),PCA,Oracle 11g,Oracle 10g, Oracle 9i, BANCS,OWB

Tools

Developer: PL-SQL Developer, Toad,Owb,Sql developer

Quality/Defect: Quality Center, Clarify Frontoffice.

Reporting: Business Object User.

Trainings

Provide training for OWB.

Client

Project

Period

Role Description

Function

ICA(Sweden)

DBA

Sept 2016 till now

Responsible for migration planning

Discuss with Oracle regarding migration .

ll Development activities

Resonsible for DB scalup

Responsible for DB architecture

All DBA activities

Apoteket(Sweden)

Exalogic,Exalytics,

PCA,Exadata

Sept 2015 to Aug 2016

Responsible for migration planning

Discuss with Oracle regarding migration .

Preparing ;plan for Exa lift & shift.

Cable mapping with Exa systems

Exalytics,Exadata,Exalogic,PCAsupport and administration

tryg(Denmark)

Exalytics adminstrator

Jan2014 to August 2015

Responsible for Entire project planning and execution for project migration.

Responsible for man power and off-shore delivery team setup

As leading member of customer service board,spearheaded and directed implementation of departmental Intranet,resulting in greater speed and access to information for both internal staff and outside clients. Collaborated with programmer to develop contents and architecture.

Initiated cross-training with other departments to improve work flow and stream line project completion.

Exalytics migration form one Datacenter to another Datacenter

ExalyticsX2-4 Administration.

Firmware migration for Hardware level.

Firmware upgration for ILOM level.

Change Exalytics base Image as per current Exalytics version.

Set AD(active Directory) connectivity with Exalytics application

Exalytics support and administration

KEY PROJECT HIGHLIGHTS @ TCS

Client

Project

Period

Role Description

Function

Gemological institute of America (GIA)

Oracle Exadata Machine Administrator

March 2011 to

12th Dec 2013

Oracle Database migration to Exadata using various method applicable.

Expert in Exadata Full stack patching (cell, dB-machine, infiniband sw, database)

Configure EM 12c to monitor all Exadata components

End to end support for Oracle Exadata x2-2 and x3-2 machines

ASR configuration

Database Cloning in Exadata

Database performance tuning on ad-hoc request

Working with oracle support in case of hardware (Disk/flash) replacement.

Configure and maintain backup.

New database provisioning on Exadata machines.

Oracle Exadata and DBA Support

NIA,India

RAMS Reinsurance

Sept

2010

Feb

2011

Managing database security. Creating and assigning the appropriate roles and privileges to users depending on user activity.

Analysis production, UAT, LT issues and find out exact solution.

Handle database performance and Application performance.

•Lead the product deliveries by participating in Requirement Analysis, Planning, Issue resolution and Change control.

•Carrying out upgrades of databases using the Oracle Installer. Applying patches to Oracle using Installer and to Oracle Financials using the adpatch utility.

Oracle DBA

and Product Delivery lead

British Telecom

EIP- Enterprise Information Platform

Jan 2010 to Aug

2010

Solving production issues on various application systems (named GREP, GREPSTA, EIPAL, PMF etc)

Managing database access control. Creating and assigning the appropriate roles and privileges to users depending on user activity.

Resolution and Root Cause Analysis of Production issues.

Developing some new functionality and modify the existing according to customer requirement. Write Program specification, peer reviewing of the codes.

Housekeeping of data, Stats Gathering.

Planning and implementation of upgrades, enhancements, release or any changes in the existing functionality of the systems as per business requirements.

Analyzing strategy.

Oracle DBA, OWB Administrator

British Telecom

Enterprise Data Warehouse

Jan 2009 to Dec 2009

Supporting development activities like creating schemas in Dev Box, exporting and importing schemas etc. Tuning queries to improve their throughput. Managing privileges, Managing roles. Optimizing sort operations.

Refreshing development/test database from production using Export/Import. This is done so that the latest data is available in the development/test database.

Managing database access control.

Oracle DBA

British Telecom

Data

Acquisition

Data

Transformation

Data Exploitation

Data Services

Feb 2007 to Dec 2008

Experience in database backup and restore requirements, database replication and data partitioning strategies

Upgrading databases from Oracle 9.2 to Oracle 10.2 version. Upgrading databases from Oracle 10.1 to Oracle 10.2 version Implementing Fine Grained Access Control – Row Level Security.

DBA activities like Creation of database, tablespaces, creation of partitioned tables and indexes creation of objects with proper storage parameters and tuning of init.ora parameters.

Management of database space, Tablespace growth monitoring, Datafile additions. Basic System Administration activities like taking Logical backup etc.Database recovery from media failure. Reorganization of tables and Indexes for better performance.

Oracle DBA



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