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Customer Service Manager

Location:
Johannesburg, GP, South Africa
Salary:
R25000.00
Posted:
March 29, 2018

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Resume:

Career objectives

My career objective is to work in an environment that encourages growth and challenges.

PERSONAL PROFILE:

Name: Patience Lungile Ncube

Gender:Female

Address:*** *** ******sco 10 Parka lane Street Park town 2193

E-mail Address:ac4yv2@r.postjobfree.com

Phone Numbers:082-***-****

Work:011-***-****

Cell/Home:082*******

Identity Number 730**********

Nationality: South African

Health: Very Good

Criminal Records: None

Driver’s licence: Code 10

Hobbies : Reading And Playing Netball

Patience Lungile Ncube

Female

101 San Francisco,10 Park lane Street Park town 2193

ac4yv2@r.postjobfree.com

ac4yv2@r.postjobfree.com /ac4yv2@r.postjobfree.com

011-***-****

082-***-**** / 011-***-****

730***-****-** 5

South African

Good

None

Code (10)

Reading

HIGHT EDUCATIONAL PROFILE:

Standard passed:

College:

Qualification Obtained: Basic Bookkeeping

College:

Year:2011

Qualification Obtained

Qualification Obtained:

Matriculated

Dameline Business College

Diploma in Basic Bookkeeping

2001

Educon Business College

2009

Advanced secretarial

Office Administration

Office Procedures

Business studies

Administrative Procedure

Typing

Previous/Further studies:

Module 1:

VIP PAYROLL

Basic procedures used in a payroll office

Adding new employee

Earning and Deduction input

Leave input

Third party Payments and exports

Fringe Benefits

Payroll Reporting

South African payroll legislation

Introduction to best payroll practice

Introduction to Retirement Funding Income

VIP PAYROLL

Module 2:

Tax as applicable to payroll administration

Earning Definitions

Deduction Definitions

Access Control

Batch Layouts

General Ledger Interface

Method of Calculation

Advanced BCEA remuneration calculations

Advanced Retirement Funding Income

Calculations and adjustments

Tax year-end reconciliation

Module 3:

Payroll Organizing & Monitoring

Year:

2011

EMPLOYMENT HISTORY:

CURRENT EMPLOYMENT:

Year:

February 2008 to date

Company:

Adcock Ingram Health Care

Position:

Administrator / Wage Clerk

Description of Duties:

Administer Time and Attendance System.

Maintain Biometric time keeping system.

Capturing new employee information.

Weekly processing of Time Sheets

Resolve payroll Queries.

Verifying time cards hours that are imported into VIP payroll system.

Checking late coming report and absenteeism.

Terminate employees.

Capture leave forms CRC and follow up on submission.

Capture Weekly Hours Manually (O/T).

Monitoring of time keeping and absenteeism.

Helping HR with the staff SRF and employee contracts

Give access to all employees on a Biometric system.

Filling of SRF, Contracts, Time sheets and staff recon.

Assist with the reception duties

Managing and utilizing of Switchboard

Demonstrate Customer Care

Contact person

Mbongeni Kondlo ( HR Manager )

Contact number

011-***-****

Why do I want to leave?

To upgrade myself and for better opportunities.

PREVIOUS EMPLOYMENT:

Year:

1999 -2003

Company:

Bread & Bake

Position:

Wage Clerk

Description of Duties:

Payments of bi-weekly Wages ( Manual )

Banking

Capturing of Annual and Sick leave

Filling

Handling Customer Complaints corrective and preventive actions.

Reason for leaving:

Company closed down

Contact Person:

Dr E Cipolat (082-***-*****)

PREVIOUS EMPLOYMENT:

year:

2004

Company:

Kenridge Hospital

Position:

Administrator & Receptionist (Doctor’s Rooms)

Description of Duties:

Collecting Consultation Fees For Doctors

Arranging Appointments with patient

Filling

Debt collection

Reason for leaving:

Contract expired

Contact for reference:

Dr D. Rodseth & Dr K. Tricoridis

011-***-****/5

I consider myself to be a very dedicated person in any tasks that I undertake. I always do to the best of my ability, and

Constantly strive to achieve best outcomes; if I am not sure of the nature of a task, I am not averse to asking for

Help. I consider myself as a person who likes to take on additional responsibility. I have an outgoing personality,

Enjoy meeting new people and I consider communication as an integral part of any job. I am a confident, driven

Individual who reacts quickly to change, a self –starter with a strong sense of urgency who responds positively to

Challenge and pressure, I am a self-directed and goal oriented person. I am a team player and able to self – manage.



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