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Customer Service Manager

Leesburg, VA
March 28, 2018

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Alfred Granick, Jr.

***** ********* *****

Leesburg, VA. 20176

March 28, 2018

Good afternoon,

I am writing to apply for The General Manager as advertised on

The opportunity presented in the job listing is very exciting as it will allow me to harness my extensive background in the food and beverage industry. I believe that my experience, including over 10 years with The Ritz-Carlton Hotel Company, makes me a very competitive candidate for this position. The key strengths that I possess for success as a Food and Beverage Director include:

20 years of Leadership and Management in restaurants and event operations.

A proven history of hotel sales and marketing

Restaurant administration and public relations

It can be difficult for companies to find and hire quality managers that can balance the demands of the customers with the needs of staff and still maintain high standards. I believe that I am the candidate who will meet these expectations.

Through my career, I have honed the skills and abilities – leadership, customer service, and commitment to excellence – that will translate into success at this position. As a leader, I develop members of my staff through high-level recruitment, training, and communication, and I periodically provide feedback to promote professional growth. I ensure my staff members exemplify teamwork and outstanding customer service. I lead my teams to success during the most demanding work periods.

In working with customers, I exercise passion, hospitality and enthusiasm. My goal is to build strong relationships with patrons. I believe in making “Guests for life”, and feel that knowing the guest is the most important aspect of customer service – they are the reason for my job.

Please see my attached resume for additional qualifications and information. Feel free to contact me at

Thank you for your time and consideration. I look forward to speaking with you about this outstanding career opportunity.


Alfred Granick, Jr.

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