ERICA R. MCLEOD
Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. I am currently seeking a role of increased responsibility and authority.
Law Office of Herman Lawrence Jr. Baltimore, MD
Administrative Assistant 02/20178-03/2018
Prepared pip applications
Request hospital bills, medical records, police reports
Assist with general administrative duties.
Seasonal Associate 12/2017-01/2017
Recover merchandise from various departments and return to proper placement.
Register items that customers purchases.
J & E Janitorial Services, LLC
Operations Manager 04/2015-Current
Responsible for maintaining direct contact with property management.
Ensure that all clients needs and concerns are addressed.
Implement daily planning of economic operations and coordinate customer service needs for all contracts.
Responsible for maintaining direct contact with property manage Ensure Janitorial procedures are in compliance of industry requirements and contract specifics for multiple contracts.
Accounting for in-house and external finical affairs.
Amazon Fulfillment Center
Fulfillment Associate 05/2015-07/2015
Unpacked items, pull items off of converter belt to place on carts to be sent to other departments.
Waterspider and other needed responsibilities.
Freelanced Administrative Assistant
Administrative Assistant 04/2012-05/2017
Answered multi-line telephones
Dispersed incoming and outgoing mail.
Data Entry/ Single Point of Entry/transcribe phone calls
Assisted project manager with accounts
Added case information into DJS database.
Maintained accounts payable and receivable
Search case and warrant information in Quest database.
Filed, copy, and handled confidential documentation.
Aided with inventory and input data into the database.
Scheduled appointments between clients and customers.
Secured travel information for management.
Harcum Enterprise Inc.
Administrative Assistant 06/2006-06/2011
Maintained accounts payable and receivable.
Distributed mail, answered telephones, schedule appointments.
Performed general office duties
Attorney Kirk D. Crawley, Esq.
Office Manager/Paralegal 05/2002-06/2007
Executed initial interview of potential clients.
Conducted legal research for civil and criminal cases.
Organized client files and managed attorney calendar
Accounts payable, billable, and receivable.
Constructed internal and external confidential correspondences & legal documentation.
Executed general office duties.
American Intercontinental University 2012-current BBA- Business Management and Entrepreneurship
Carver Vocational Technical High School 2000 High School Diploma -Commercial Arts/General Studies
SKILLS & ABILITIES
First Aid, Deliberator, CPR training. Record Management Front desk reception
Office Inventory Management. Executive Support Travel Coordinator
Database Administration schedule Management 45-55 wpm/ 10 key
Microsoft office suites proficiency Legal Research Legal Terminology