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Customer Service Nursing Assistant

Meriden, CT
March 28, 2018

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Wendy Rondon

Meriden, CT *****


Authorized to work in the US for any employer

Work Experience

Unit Secretary/Customer Service

Elim Park Baptist Home - Cheshire, CT

December 2015 to November 2017

Responsibilities consists of meeting and greeting visitors, answering telephones, making appointments, scanning files into computerized records, arranging transportation for new admissions to the facility. Also not limited to reconciling employee's timecard into the payroll system, weekly scheduling for the employee's work week, for Nurses and C.N.A.'s. from the Rehabilitation Unit, preparing charts and documentation for new admissions and faxing discharge paperwork to the doctors. Maintaining the appropriate flow of supplies and customer services responsibilities provided as well. Unit Secretary/Customer Service

Miller Memorial Community Inc. - Meriden, CT

March 2005 to November 2015

Responsibilities consists of communicating regularly with the admissions department, to commence the process of new admissions into the facility for short term and long term care for patients. Meeting and greeting new patients and family members. Taking images for patient's electronic file and assisting with documentation of new admissions signing into to the facility. Responsible for making follow- up medical appointments and transportation for appointments. Customer service responsibilties to the clients and homecare agencies upon the transition process for clients' discharge back into the community.


My accomplishments at Miller Memorial Community have been fulfilling. I have worked and gained a lot of experience in this company. I have been able to expand myself within different departments in the last ten years of employment within the facility. I enjoyed the different challenges that I have encountered at Miller Memorial Community.

Skills Used

Commmunication with clients, colleagues and vendors has been strong, professional and successful. The tasks given to me have been efficient, professional and fulfilled to expectation. Education

Certified Nurses Assistants

Wallingford Adult Education - Wallingford, CT

2004 to 2005

High School Diploma in Academics

James Monroe High School - Bronx, NY

1984 to 1988


General Office Skills and Customer Service. Knowledge of Outlook, Microsoft Word and Excel. (10+ years), Knowledge Of Medical Terminology, Computers, Phones, Fax, Xerox Copiers and Filing. I am also bi-ligual, read and write spanish as well.


Certified Nursing Assistant (CNA)

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