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Administrative Assistant Support

Jersey City, NJ
March 28, 2018

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Sabrina Magwood

Senior Benefits Coordinator

Phone: 201-***-****

Cell Phone: 201-***-****


Executive, Administrative, Benefit and Client Service Professional with significant experience in leadership, communication, business processes, and new business implementation at the corporate level. Strong analytical planning skills combined with the ability to coordinate the efforts of many to meet organizational goals. Self-motivated, productive and organized efficient work habits. Able to prioritize tasks and maintain best possible workflow. Solid knowledge of NCQA, and DOH credentialing standards. Excellent computer skills in Windows, Excel, Visio and Word, ACT. Knowledge of medical terminology. Reputation for dependability, honesty, dedication and enthusiasm. Provide premium service to both internal and external customers.


American Stock Transfer & Trust Company, LLC

Senior Benefits Coordinator

August 2016 - September 2017

Manage day to day employee benefits administration including, enrollment eligibility, claim processing and premium/invoice billing; Meet with new hires to educate and inform of company benefits; Manage and process all HRIS changes related to benefits; Review key policies and practices to ensure they are effective and compliant with regulations; Manage FMLA Tracking for entire enterprise, assist HR Business Partners with addressing leave requests Manage Workers Comp claims and tracking for the entire enterprise Recommend and develop processes as appropriate to improving accuracy and efficiency; Other duties and responsibilities as assigned Provide administrative support to the benefits department. COBRA administration, Assist with the logistics for department events. Corporate Consulting Services

Senior Administrative Assistant

April 2014 - March 2016

Complete all administrative tasks including binding, faxing, filing, phone calls, printing, enrollments, terminations, plan changes, follow-ups, and open enrollment kits, meeting agendas, travel arrangements, Excel, Word and PowerPoint projects, client and prospective reports. Daily focus on group and individual insurance needs Direct involvement and support during all client renewals for medical, dental, vision, life & disability plans Independently provide daily support to a team of Account Managers the Executive and Senior Vice President Manage calendars for all Officers & Senior Staff Support Corporate Retirement Strategies department with analyzing groups’ 401(k), 403(b) and pension plans. Update and enter data into ACT database for insurance clients/prospects Build and maintain relationships with all carriers including Aetna, Oxford, CIGNA, Guardian, First Rehabilitation Life Insurance, MVP, Health Republic, Emblem Health, Empire, United Healthcare, Mutual of Omaha, Principal and many more Prepare and present open enrollments on-site and via WebEx Prepare all reports for renewal meetings including executive summaries, financial exhibits, new products, updates on Healthcare Reform and the Affordable Care Act Regulations Work to resolve all claims including billing, in-network and out-of-network services, reimbursements, HRA, FSA accounts and provider related issues Oversee client call center Provide back up support for clients to contact during business hours when Account Managers and Officers are out of the office Complete all office orders including office supplies, kitchen needs, FedEx and UPS mailings Implemented the transition from Health Republic onto various carriers for clients. CCSI/Con Edison - Contractor

Federal Funding Compliance Assistant/Payroll

August 2013 - May 2014

Work under limited supervision to assure compliance with (but not limited to) federal funding guidelines and Davis Bacon Act. • Understand and apply multiple federal guidelines to Smart Grid Implementation projects. • Analyze monthly labor report and reconcile the data to the supporting timesheet. Investigate the data variance between two data source and resolve the variance. Use excel to perform data analysis. • Provide working supervision, training and guidance to compliance administrative assistance. Review work for accuracy. • Draft quarterly financial reports summary for submission to the regulatory organization. • Draft and update project compliance procedures and keep the project team informed of the updates.• Prepare PowerPoint presentation for Management reporting. • Follow up with project team to resolve non compliance issues. • Facilitate annual audit. 1

Hudson Milestones

Administrative Assistant

June 2012 - August 2013

Support the CFO. Run monthly financial report, Maintain donor list on database, Prepares, monitors, and tracks all work request orders, maintenance and/or housekeeping needs and ensures corrective action has been taken. Jersey City Episcopal Community Development Corp.

Administrative Support

September 2011 - November 2011

Volunteer Position. Answer the phones, greeting clients and other visitors. Reponding to inquiries regarding the programs and services that are offered.

CIGNA Healthcare

Senior Sales Administration (Dental)

September 2005 - January 2010

Support to Regional Vice President and Sales team. Act as key dental service contact and appropriately escalated issues as needed.

CIGNA Healthcare

Administrative Assistant

May 2000 - September 2005

Support to the Quality Management and Credentialing department. gatekeeper for Quality Management electronic library and newsletters.


Essex County College

Certification, Registered Health Information Technology, 2013 - 2013

Eli Whitney Vocational High SchoolHigh School, Administrative Assistant and Secretarial Science, General 2

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