Michelle Kindsfather

**** **** ***** ***** *******, GA 30012

Cell: 770-***-****

ac4ynx@r.postjobfree.com

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs and other PC programs. Problem solver who readily adapts to change, works independently and exceeds expectations.

Education

Big Sky High School - Missoula, MT

Relevant Courses:

Keyboarding and Document Formatting

Communication Skills for Debate

Professional Development:

Microsoft Office

Adobe Photoshop, Illustrator and PageMaker

Key Skills

Office Skills:

Office Management

Records Management

Event Management

Calendaring

Front-Desk Reception

Executive Support

Computer Skills:

MS Word

MS PowerPoint

Peachtree Accounting

MS Outlook

Adobe Photoshop PS3

PageMaker

MS Publisher

Windows

Experience

Atlanta Cutlery Conyers, GA

Call Center Representative, 2015 to 2018

Answered sales calls from customers

Highlights:

Responded to emails company received from customers and assisted with various questions they had

Answered incoming calls, placed orders and answered questions about items we carried and assisted with tracking shipments

Ran the showroom during times of need where I assisted customers with purchases

Wylie Woven Wire Atlanta, GA Manager, 2007 to 2017

Managed staff of 3 people in sales

Highlights:

Handle all relevant paperwork and finances for the daily operation of the shop.

Instructed members of staff in sale targets and trained them on improving interactions with customers

Interacted with customers in sales and complaints regarding shop and merchandise.

Reliance Mechanical - Lawrenceville, GA Administrative Assistant, 2003-2005

Assisted the Office Manager in daily operations of the service department

Highlights:

Answered phones and scheduled appointments for service calls

Ensured timely arrival of technicians to respective service calls

Generated billing invoices for customers and ensured payment

Ensured that warranty information was properly delivered to respective clients

Assisted with the daily clerical duties required

Money Mailer - Duluth, GA Graphics Artist, 2001-2003

Used various computer programs to create professional advertisements for clients to be mailed to consumers

Highlights:

Used Adobe Photoshop, Illustrator, Freehand, Quark and PageMaker to create highly detailed advertisements

Assisted in daily clerical duties including bank deposits, filing and invoices

Cingular Wireless - Buford, GA Administrative Assistant, 2000-2001

Assisted in daily store operations

Highlights:

Assisted manager in daily deposits and other various paperwork

Greeted customers and directed them to the sales representatives or service department to handle their needs.

Assisted with store inventory including counts, receiving and display.

Help manager in preparation of store audits

First Nations Bank - Conyers, GA Teller, 1991-2000

Assisted customers with various banking needs

Highlights:

Handled customers' deposits and withdrawals.

Responsible for night deposits, cash drawer and opening of the bank.

Ensured proper balance of cash drawer on a daily basis.

References

Lisa Wylie Wylie Woven Wire 256-***-****

Troy Ryoul AT&T Mobility 770-***-****

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