**** **** ***** ***** *******, GA 30012
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs and other PC programs. Problem solver who readily adapts to change, works independently and exceeds expectations.
Big Sky High School - Missoula, MT
Keyboarding and Document Formatting
Communication Skills for Debate
Adobe Photoshop, Illustrator and PageMaker
Adobe Photoshop PS3
Atlanta Cutlery Conyers, GA
Call Center Representative, 2015 to 2018
Answered sales calls from customers
Responded to emails company received from customers and assisted with various questions they had
Answered incoming calls, placed orders and answered questions about items we carried and assisted with tracking shipments
Ran the showroom during times of need where I assisted customers with purchases
Wylie Woven Wire Atlanta, GA Manager, 2007 to 2017
Managed staff of 3 people in sales
Handle all relevant paperwork and finances for the daily operation of the shop.
Instructed members of staff in sale targets and trained them on improving interactions with customers
Interacted with customers in sales and complaints regarding shop and merchandise.
Reliance Mechanical - Lawrenceville, GA Administrative Assistant, 2003-2005
Assisted the Office Manager in daily operations of the service department
Answered phones and scheduled appointments for service calls
Ensured timely arrival of technicians to respective service calls
Generated billing invoices for customers and ensured payment
Ensured that warranty information was properly delivered to respective clients
Assisted with the daily clerical duties required
Money Mailer - Duluth, GA Graphics Artist, 2001-2003
Used various computer programs to create professional advertisements for clients to be mailed to consumers
Used Adobe Photoshop, Illustrator, Freehand, Quark and PageMaker to create highly detailed advertisements
Assisted in daily clerical duties including bank deposits, filing and invoices
Cingular Wireless - Buford, GA Administrative Assistant, 2000-2001
Assisted in daily store operations
Assisted manager in daily deposits and other various paperwork
Greeted customers and directed them to the sales representatives or service department to handle their needs.
Assisted with store inventory including counts, receiving and display.
Help manager in preparation of store audits
First Nations Bank - Conyers, GA Teller, 1991-2000
Assisted customers with various banking needs
Handled customers' deposits and withdrawals.
Responsible for night deposits, cash drawer and opening of the bank.
Ensured proper balance of cash drawer on a daily basis.
Lisa Wylie Wylie Woven Wire 256-***-****
Troy Ryoul AT&T Mobility 770-***-****