Summary of Qualifications:

Positions:

Senior Document Control Specialist 2 - Years

Document Controls Manager 2 - Years

Administration Operations Manager 4 - Years

Software Programs Administrator 6 - Years

Office Personnel Manager 6 - Years

Experience:

Data Processing

Human Resource Management

Software Systems Specialist

Work Load Scheduling

Education:

Life Christian Academy – High School Diploma – General Studies

Professional Employment:

Chicago Bridge & Iron March 2017 - Present

Quality Control Department Hackberry, LA.

Document Records & Control Specialist

Responsibilities include, but not limited to:

Data entry in Documentum (iDocs, docbase systems)

Implement Company Policies & Procedures

Administer activities to identify, collect, safeguard, retain & control documents, drawings, records & data required in the execution of the company's business

Responsible for insuring all documents meet quality standards for processing

Coordinate with document originators to modify and/or revise documentation

Responsible for maintaining various project documentation logs, databases, and issuing reports

Responsible for preparations and controls of Turnover packages for QC Department

Chicago Bridge & Iron April 2014 – Sept. 2016

Document Control Specialist Lake Charles, LA.

Responsibilities include, but not limited to:

Data entry in Documentum (iDocs, docbase systems)

Implement Company Policies & Procedures

Administer activities to identify, collect, safeguard, retain & control documents, drawings, records & data required in the execution of the company's business

Responsible for insuring all documents meet quality standards for processing

Coordinate with document originators to modify and/or revise documentation

Responsible for maintaining various project documentation logs, databases, and issuing reports

Responsible for preparations and controls of Turnover packages for QC Department

Lake Charles Memorial Hospital/Moss Memorial Health Clinic Sept. 2013 - April 2014 Patient Account Representative Lake Charles, LA.

Resolve problems with patient accounts

Record payments on patient accounts

Set up payment plans on patient accounts

Handle money/deposits for the pharmacy and café

Register patients for appointments

Avery's Electrical Service, Inc June 1996 – April 2012

Director/Vice President/Co-Owner Oakdale, LA

Electrical Contracting Company in the Oil Field Industry;

Managed daily operations

Created and submitted invoices to clients

Processed accounts receivable and accounts payable

Processed and filed monthly and quarterly tax payment

Processed and distributed payroll

Inventory Management

Red’s Ratio Grill. Inc. March 2009 - April 2012

Director/Vice President/Co-Owner Plano, TX.

Arcadis/Geraghty & Miller Jan. 1988 – Sept. 1996

Administrative Assistant Baton Rouge, LA.

Highlights:

Administration :

Administration Tasks (typing, filing, spreadsheets, faxing, photocopying scanning, etc.)

Maintaining Status Reports (issue current operations status to management and clients)

Personnel Training Programs (office systems, databases, policies and procedures)

Process Payroll (enter processing data into cumulative payroll programing systems)

Personnel Records Management (record keeping & processing personnel records)

Develop Company Personnel Manuals (outlining proper business procedures and office policies)

Outlook:

Competent and Highly Motivated Individual with exceptional business management, office management, personnel interface, software, and operations decision-making skills. I come with a strong work ethic, professional demeanor and great drive to accomplishing goals.

References:

Mr. Bill Jeffords QC Manager CB&I 219-***-****

Jimmy Staus Sr. Inspection Specialist CB&I 337-***-****

Robby Anthony Project Manager Phillips 66-240-***-****

3191 West Lincoln Road

Lake Charles, LA 70605

10/3/2016

To whom it may concern:

CB&I employed Paula Dickens full-time as a Senior Document Control Specialist. For more than two and a half years she managed the content and delivery of our AP1000 documentation. Her recent layoff was the direct result of an initiative to downsize during this transition to industrial projects.

Paula is an intelligent and motivated individual. She is more than capable of managing a small group of people. As Senior Document Control Specialist, Paula managed multiple projects with great attention to detail. With her dedication, she produced high-quality work every day and never missed a deadline. She often came in early and was always the last one to leave. She has a great attitude and will be a true asset to your company.

If you would like additional information about Paula, you can reach me at 219-***-****.

Sincerely,

Bill Jeffords

Supervisor of Engineering Steel Plate Structures

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