YAHAIRA ESPINOZA
Tucker, GA ***84
********@*****.***
DESCRIPTION
Executive Assistant with more than 11 years of experience in multinational and global companies, reporting directly to General Management. Experience in customer service. Ability to work in a team. Proactive, with a high learning capacity and the ability to obtain results. Bilingual in English and Spanish.
WORK EXPERIENCE
METALOR TECHNOLOGIES S.A.C. (Lima, Peru) AUGUST 2015 – AUGUST 2017
Branch in Peru of the Metalor Technologies SA Group belonging to Tanaka Kikinzoku Kogyo (Tanaka Group), headquartered in Switzerland with branches in China, France, Taiwan, USA, and Peru. Industrial company specializing in the evaluation and refining of precious metals.
Assistant General Manager
Responsible of the General Manager’s agenda (meetings, call conferences, travels, events).
Preparation of letters and administrative documents.
Coordination of travel itineraries of the Commercial Manager and visitors from the Headquarters (Switzerland)
Coordination of events and publications.
Management of petty cash.
Answering telephone calls.
Responsible for the maintenance of systems equipment in coordination with the corporate systems area in Switzerland and USA
Responsible of the Compliance process for new clients and monitoring the changes of current clients, in coordination with the main office in Switzerland.
Responsible of the monthly accounting closing, in coordination with third party company providing external accounting service.
Responsible to the payments to suppliers, employee payroll, CTS payroll, AFP payroll and various payments through online banking.
Responsible for selection, interview and onboarding of new personnel in coordination with the Recruiting Agency. Present selected candidate to general management for final decision.
Review of commercial and employment contracts.
Coordinate and facilitate the company’s participation in the Symposium of Gold and Silver (Lima - Peru): stand, merchandising, meetings, attention to potential clients
DENTONS GALLO BARRIOS PICKMANN ABOGADOS (Lima, Peru) FEBRUARY 2014 – AUGUST 2015
Law Firm specialized in providing legal services on corporate, financial, mergers and acquisitions, labor and immigration, mining and tax issues.
Administrative Assistant - Labor and Immigration Section
•Preparation of letters and documents, according to the area requirements.
•Administrative support to a team of five lawyers, two interns, a migratory assistant and coordination with three attorneys.
•Reception and distribution of documents.
•Management of petty cash.
•Responsible to enter the hours billed to clients in the system used for that purpose.
•Organize files, updated and coding documents in a timely manner, sending them to the general archive.
•Coordinate the travel itinerary of the lawyers (tickets, accommodations, etc.)
•Answering and placing calls for the department.
•Responsible for the logistics of the department.
•Coordination with courier on delivery of documents.
•Responsible for processing expense reports.
CENTRIA SERVICIOS ADMINISTRATIVOS S.A (Lima, Peru) JUNE 2009 – MARCH 2013
Shared Services Center of BRECA - Business Group, responsible for providing administrative services to different companies that comprise the Group.
Receptionist
•Responsible for answering and placing telephone calls.
•Provide customer service both internally and externally.
•Reception and document management.
•Manage the use of meeting rooms.
•Receive and attend visitors.
•Coordinate logistics for the cafeteria and meeting rooms.
•Take control of the delivery of parking tickets to visitors and prepare the report of the same.
•Support for other activities in the area.
TRATTO ARQUITECTURA Y CONSTRUCCIÓN S.A.C (Lima, Peru) AUGUST, 2008 – NOVEMBER 2010
Company dedicated to the integral consultancy, elaboration, and execution of Architectural and Construction projects.
Assistant General Manager
•Management of the General Manager’s agenda.
•Review daily documentation via e-mail and/or letter.
•Coordinate meetings with clients.
•Responsible of accounts payables and receivables.
•Attention to visitors.
•Writing and archiving documents.
•Preparation of work and labor contracts.
•Elaboration of works valorizations.
•Preparation of budgets, purchase orders and/or services.
•Human Resources: Responsible for the elaboration of labor contracts and registration in the Department of Labor.
CENTROS COMERCIALES DEL PERÚ S.A. (Lima, Peru) MAY, 2006 – JANUARY 2008
Company dedicated to providing administration of shopping centers, including the lease of spaces.
Assistant Operations Manager
•Responsible for the attention of telephone calls.
•Coordinator of the meeting agenda of the Operations Manager.
•Reception and document management.
•Register/channel purchase orders and invoices in the area.
•Drafting of documents in the area.
•Support for the Engineering and Infrastructure area.
•Management of the central file of the area.
•Responsible for compliance with procedures related to ISO 9001-2000
EDUCATION
PERUVIAN UNIVERSITY OF APPLIED SCIENCES April 2012 – December 2013
Division of Professional Studies for Executives - EPE
Faculty of International Business - 2nd Cycle
SAN IGNACIO DE LOYOLA INSTITUTE September 2007 – May 2008
Management Assistant (Graduated)
University of San Martín de Porres August, 1996 - 2000
Faculty of Industrial Relations
IV Cycle
OTHER SKILLS
Intermediate-advanced management of the Mac OS X, Windows and MS Office programs.
Bilingual in English and Spanish.
References provided upon request