Professional Summary

Skills

Work History

DONNA MIZE

**** ******* *****, ********, ***** 78109 (C) 210-***-**** ac4ylh@r.postjobfree.com Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.

Microsoft Office Knowledge

Visio

Attention to detail

Professional phone etiquette

Excellent communication skills

Excellent planner and coordinator

Administrative support specialist

Office Management

Excellent planner and coordinator

Accounts Payable

Accounts Receivable

Administrative Assistant/Office Manager 10/2001 to 02/2015 Verizon Wireless – San Antonio, Texas

Coordinated domestic travel arrangements, including booking airfare, hotel and transportation Planned and organized business review presentations: data gathering and logistics Coordinated monthly sales meetings and quarterly operation reviews for 6 retail locations in San Antonio metro Maintained salary records for 100 employees and responsible for adhering to strict confidentiality guidelines Created/submitted detailed expense reports and purchasing card statements for district managers and team employees Ordered and distributed office supplies while adhering to a fixed office budget Meeting/conference calls/room scheduling - Retail, B2B, Indirect Accounts Payable

Assist in setting up & organizing events - Kick Off, All Hands, Rally, Team, Manager and other training meetings (Retail, B2B, Indirect)

Submit VSO work orders (Facilities) - Retail, B2B, Indirect Meals - Order as requested (Retail, B2B, Indirect) Email distribution list - Monitor and update

District manager (Retail) Email/calendar maintenance and monitoring Email delegate for Verizon leadership; responsible for reviewing and replying based on my assessment of priority Daily, weekly and monthly reporting in various areas Update organizational chart and phone rosters for region and market Miscellaneous reports as requested

Responsible for schedule audits and vacation request for over 100 dotted line reports Schedule interviews fordistrict manager and retail team Send out performance improvement plan report to managers so they can complete disciplinary action if needed Maintained performance improvement planand discipline tracker Work with security guard on new hire process of name badges/building access cards Maintain relationship with building management office Coordinate training schedules

Maintain office equipment

Post on bulletin boards pertinent information, such as: safety,human resource regulations, labor laws, workers compensation, etc...

Maintain a neat, clean, orderly work area

Bring a positive mental attitude to my work and environment Other duties as assigned

Education

Human Resources Assistant 09/1998 to 03/2001

PageNet, Inc – San Antonio, Texas

Payroll - exempt/non exempt - San Antonio, Austin, Corpus Christi and Louisiana Compensation - develop, implement, track commission and bonus plans, monitor/maintain salary range compliance Benefits Administration - Medical, Dental, Vision, STD, FMLA, LTD, Life and AD& D insurance, 401K, COBRA, open enrollment

Recruiting - job fairs, TWC, display ads, internet postings, interviewing and selection process, offer letters, drug and background screenings

Communications - introduce new/changes in policy or procedure, organizational charts, produce company newsletter Assisting in PageNet's re-organization/merger process with Arch Wireless Process new hires and conduct exit interviews

Proactively work with temporary agencies

Maintain OSHA 200 logs

Maintain vacation request forms, vacation log, attendance records and timesheets, maintain petty cash, reimbursements and replenishment

Administrative Assistant 02/1998 to 09/1998

PageNet – San Antonio, Texas

Composed and drafted all outgoing correspondence and reports for Vice President/General Manager Liaison for building maintenance relationship with landlord Coordinated domestic travel arrangements, including booking airfare, hotel and transportation Assisted (6) managers in prioritizing daily assigments Managed office supplies, vendors, organization and upkeep Opened and properly distributed incoming mail

Assisted HR with event planning/catering of special events Company communications such as, coordinating/executing a local quarterly newsletter Created/updated organizational charts

Updated phone rosters

Issued/maintained garage card pass for employees

Answered and managed incoming and outgoing calls while recording accurate messages Greeted numerous visitors, including VIPs, vendors and interview candidates Maintained a clean reception area, including lounge and associated areas High School Diploma:

Roosevelt High School - San Antonio, Texas

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