Administrative Assistant Customer Service
Resume:
Julie Church
Argyle, TX 76226
*************@*****.***
Education
University of North Texas, Denton, TX Graduated: July 2016 B.F.A. Photography, Minor Business Management
Employment/Experience
MESA AIRLINES, Dallas, TX
Flight Attendant, January 2016 – Present
Participate in crew introduction, preflight briefing, inspection, and cabin preparation
Carry out boarding procedures including communication with gate agents, cabin monitoring, baggage screening, passenger assistance, and seat assignments
Conduct Safety announcements and demonstrations to ensure passenger compliance with FAA regulations and safety standards
Respond to emergency and non-emergency situations in a composed and prompt manner TLC ELECTRICAL, Southlake, TX
Administrative Assistant/Marketing Assistant, June 2009 – January 2018
Answered incoming customer calls and scheduled service call
Dispatched and directed technicians to service calls
Performed data entry of customer history, pricing book, and inventory
Carried out general office duties including composing documents accounts payable and receivable filing
Designed and illustrated advertisements and marketing campaigns
Photographed and edited photos for marketing campaigns materials and website content Dillard’s, Denton, TX
Fit Specialist and Sales Associate, June 2014 – January 2016
Trained new hire sales associates
Provided unique service to make customer feel comfortable and handle their needs
Created and designed merchandise displays for launching new product PEDIAPLEX, Southlake, TX
Administrative Assistant to CEO, January 2012 – December 2013
Provided Administrative Support to CEO of diagnostic and development center for children
Fill-in receptionist duties including answering incoming patient calls, setting appointments, greeting customers, and processing patient payments
Maintained patient files following HIPA regulations
Assisted HR Department in processing new employee paperwork and benefits
Developed relationships within the community to strengthen and expand customer base to increase sales
Developed and directed Summer Art Camp with projects that catered to different specific needs of children
Photographed for staff headshots and events
Designed and illustrated advertisement flyers and painted murals Skills
Advanced skills in Micro Office Suites (Word, Excel, Outlook, Power Point) and Service Titan
Skills in filing, client relations and customer service
Exhibit excellent communication and interpersonal skills with customers and coworkers
Able to work independently as well as a productive and contributing team member
Maintain a professional appearance and demeanor at all times
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