Administrative Assistant Customer Service
Resume:
ALEXIS N. WARREN
Honolulu, HI **818
******.******@*****.***
Administrative assistant with 6 years of experience with service in the United States Navy managing schedules, processing, formatting, and routing correspondence, evaluations, legal proceedings, and directives.
Q U A L I F I C A T I O N S
Top Secret Clearance
Human Resource Professional
Administrative
Leadership experience
Microsoft Office
VRA Eligible
Process Improvement
Team Player
High Potential
P R O F E S S I O N A L E X P E R I E N C E
Administrative Assistant, Honolulu HI, U.S. Navy, September 2015 – October 2018
Managed calendars and scheduling for the Commander, Deputy Command, and Command Senior Enlisted Leader.
Composed and routed correspondence.
Planned, directed, and coordinated video teleconferences, meetings, and travel.
Provided general administrative support.
Supervised the work of six administrative/customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolved customer issues and answered questions regarding policies and procedures.
Provided legal support to a department of 400 personnel.
Prepared legal documents including pleadings, appeals, charge sheets, and rights notifications.
Prepared and maintained the order of legal documents.
Ships Secretary, San Diego, CA, U.S. Navy, October 2012 – September 2015
Routed, managed, and filed correspondence, evaluations, fitness reports, and directives for military commanders and personnel attached to the command.
Prepared necessary documentation, read rights, and recorded minutes for legal proceedings.
Processed travel arrangements for military members and their families transferring to on permanent change of station orders.
Ensured each member attached to the command has an up to date service member’s life insurance information and dependency data.
Formatted and routed documents for command certifications.
Provided legal support to a department of 300 personnel.
Prepared legal documents including pleadings, appeals, charge sheets, and rights notifications.
Prepared and maintained the order of legal documents.
E D U C A T I O N
University of Houston, Houston, TX August 2018
25 credits hours, Chaminade University of Honolulu, Honolulu, HI January 2017 – August 2018
Completed 2-week Legal Clerk Course in Military Justice and Civil Law, San Diego, CA
Completed 2-week Advanced Administration Course, San Diego, CA
Completed 3-day Advanced Leadership and Management Development Course, Honolulu, HI
Completed 2 month Administrative Clerk Development School, Meridian, MS
High School Diploma, William P. Clements High School, Sugar Land, TX, June 2011
Volunteer Work
Planned and executed a morale event for 50 personnel.
Raised $15,000 for a Christmas party for 500 personnel.
Raised $1,000 in 1 month for sports day morale event for 250 people.
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