Tammy Ng
*********@*****.***
EDUCATION
University of California, Riverside September 2013 - June 2017 BA, Economics/Administrative Studies (Concentration: Financial Accounting) QUALIFICATIONS
Determined to learn and contribute value to the company
Aspire to perform to the best of my ability and produce great outcomes while having a positive mindset
Open-minded and adaptable to different environments and situations
Organized and highly detail oriented
WORK EXPERIENCE
Atkinson-Baker Court Reporters July 2017 - Present Billing Coordinator
Performed accounts payable responsibilities such as efficiently billing invoices, ensuring accuracy in payment details, and staying updated with continuous policy/ rate changes
Worked in conjunction with multiple departments when necessary
Responsible for examining word-for-word transcripts of speeches, legal proceedings, meetings, and trials to generate invoices accordingly
Communicate professionally with clients such as law firms and court reporters to obtain missing information and handle special requests while maintaining excellent service
Researched and resolved invoice discrepancies or concerns to provide client satisfaction Joe’s Sushi December 2014 - April 2017
Server & Assistant Manager
Serviced customers by providing attendance upon entrance, ensuring accuracy as well as proficiency in orders, and answering questions
Assessed and resolved customer complaints and problems with a positive attitude to assure customer satisfaction
Cross-referenced availability to create monthly work schedules for all servers and kitchen runners
Managed and oversaw all the sales and floor operations when requested
Dealt with the hiring and training process to ensure success within the organization PROFESSIONAL SKILLS
Bilingual - Fluent in English and Cantonese.
Proficient in Microsoft Office Word, Excel, PowerPoint, and Outlook.