Tammy Ng

213-***-****

ac4yfu@r.postjobfree.com

EDUCATION

University of California, Riverside September 2013 - June 2017 BA, Economics/Administrative Studies (Concentration: Financial Accounting) QUALIFICATIONS

Determined to learn and contribute value to the company

Aspire to perform to the best of my ability and produce great outcomes while having a positive mindset

Open-minded and adaptable to different environments and situations

Organized and highly detail oriented

WORK EXPERIENCE

Atkinson-Baker Court Reporters July 2017 - Present Billing Coordinator

Performed accounts payable responsibilities such as efficiently billing invoices, ensuring accuracy in payment details, and staying updated with continuous policy/ rate changes

Worked in conjunction with multiple departments when necessary

Responsible for examining word-for-word transcripts of speeches, legal proceedings, meetings, and trials to generate invoices accordingly

Communicate professionally with clients such as law firms and court reporters to obtain missing information and handle special requests while maintaining excellent service

Researched and resolved invoice discrepancies or concerns to provide client satisfaction Joe’s Sushi December 2014 - April 2017

Server & Assistant Manager

Serviced customers by providing attendance upon entrance, ensuring accuracy as well as proficiency in orders, and answering questions

Assessed and resolved customer complaints and problems with a positive attitude to assure customer satisfaction

Cross-referenced availability to create monthly work schedules for all servers and kitchen runners

Managed and oversaw all the sales and floor operations when requested

Dealt with the hiring and training process to ensure success within the organization PROFESSIONAL SKILLS

Bilingual - Fluent in English and Cantonese.

Proficient in Microsoft Office Word, Excel, PowerPoint, and Outlook.