Customer service representative

Kenneth Chapman

Customer Service Representative

Phoenix, AZ 85014

****************@*****.*** - 480-***-****

secure a position with an ongoing and progressive company in the legal and finance field WORK EXPERIENCE

Customer Service Representative

International Cruise & Excursions, Inc. (ICE) - Scottsdale, AZ - September 2014 to October 2017

Telephoning potential clients, qualifying them for a free vacation. With the possibility of them signing up for international cruise vacation program.

Customer Service Representative

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2011 to 2014

Analyzing customer needs and helping enhance services for each and every customer on a one to one basis Financial Planner

Higginbotham and Associates - Tempe, AZ -

2007 to 2011

• Preparing budgets for families and indivuals

• Preparing Taxes

• Setting up payment arrangements for clients that are delinquent on accounts Legal Assistant

Jackson and Holmes Law firm - Scottsdale, AZ -

2004 to 2011

• Preparing legal briefs

• Researching legal statues

• Filing motions

• Interviewing clients

• Assisting Attorney

EDUCATION

A.A in Para legalism

Ashworth University

2000 to 2002

B.A in Psychology

Morehouse College

1979 to 1983

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