Experience

Al Wali Enterprises Inc., Houston TX

Regional Operations Manager

Dates From April 2012 to March 2018

• Implements State licensing regulations for the Learning Center

• Developed and implemented efficient and effective administrative systems

• Promoted family day care as a quality child care service

• Maintained appropriate staff level to accommodate children enrolled in the program in accordance with regulations

• Trained employees on various childcare programs

• Approved and setup work schedule

• Educated employees on different safety procedures

• Oversee implementation of daily food program to meet children's nutritional needs

• Payroll Processing

• HR duties: answering employee questions, processing incoming mail, providing staff meetings, employment packet and complaint with Texas Work Force commission regulations and standards.

Texas A&M NASA Research Division:Quantum Physics, College Station & Prairie View TX

Research Leader

Dates from May 2011 to May 2012

• Generate reports for presentations

• Lab research with foreign space objects

• Calculating protentional energy, staff scheduling

• Student mentoring, tutoring and life coach

• Assisting Physics with research developments and hypothesis and generating conclusions

• Receptionist, general office work, Scholarship interviews

GetWireless INC Houston TX

Retail Store Manager:

Dates from August 2008-July 2010

• Addressed customer inquiries and resolved complaints.

• Delivered sales and profitability results that exceeded the company goals.

• Coached, trained and mentored associates to work as a team.

• Perform inventory control and management.

• Analyzed marketing information and translated it into strategic plans.

• Completed weekly schedules according to payroll policies.

Education

Texas A&M University Bachelors in Physics and Biochemistry

3.8 GPA

Diamond Bar High School Graduated 2007

3.5 GPA

COMMUNICATION

• Networking

• courteous

• corresponded

• strategy,

• brainstorming,

• social media

• visual

• persuasive,

• Spanish,hind,

• Microsoft Office Suite:excel,powerrpoint,word,OneNote,OneDrive,Machintosh IOS,

• Clover POS system,

• RUN ADP payroll processing

• WebSerif site-building,HTML Codec,

• Umbrella phone call system.

LEADERSHIP

• Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner

• Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees successfully achieve them.

• Supervised 3 team leaders and oversaw financial and operational processes

• Provided support in the opening of Learning Center locations in Texas.

• Supervised a team of Thirty-five team members in the replenishment of store assets

• Promoted to jobsite team leader based on demonstrated competence and willingness to learn and lead

• Analyzed, assessed, and restructured the logistics process to maximize productivity

• Manage material requirements to increase inventory turns and reduce levels on hand.

• Serve as a backup

• Handling complaints (from both staff and customers)

• Responsible for meeting food and sanitary codes

• Prepared Inventory Sheets

• Van Driver

Certificates

• Health And Human Service Food Managers Certificate

• Food Handlers Permit

• CPR – FIRST AID BLS Certified

• Over 50+ Hours in Management Certification Course

• Transportation and Safety Training

• Child Care Director License Expires 2021.

REFERENCES

Upon Request

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