Operations Coordinator
Resume:
Maya Thomas
***********@***.***
OBJECTIVE
I want to make a transition out of sales and into Project Coordination or Administration where I can put my natural analytical, problem-solving, detail-oriented, task-oriented skills to use. I believe that will help me become a certified Project Manager. Also, I want to be with a company that will help me grow and develop professionally as well.
EDUCATION
University of Georgia, Bachelor of Science in Family and Consumer Science Athens, Georgia
Major emphasis: Consumer Economics December 2015
Family and Consumer Science Certificate of Professionalism – 2015
Athletic Director’s Honor Roll – Fall 2014 – Spring 2015
University of Georgia Track and Field 2011-2015
SKILLS
Experience working with different personality types to reach a common goal
Experience with Microsoft Office and Microsoft Outlook and Lync
CRM experience (SalesForce, Prospector Plus, etc.)
Appointment setting, following up with clients
Applicant Tracking Software Experience (JAZZHR, Interviewed, and ZOHO)
Sourcing for candidates using CareerBuilder, Monster, Linkedin, and Indeed
Analyzed documents and data given to make sure bank customers received the correct loss drafts documentation
Utilized resources to track, resolve issues, and communicate with carriers and truck drivers
PROFESSIONAL EXPERIENCE
Nolan Transportation Group Oct 2017-Present
Operations Coordinator
Tracking shipments from start to finish
Resolving issues quickly and efficiently
Communicating with customers, carriers and brokers
Collaborating with team members in pursuit of the company’s goals and objectives
Assurant
Loss Drafts Specialist Sep 2017-Oct 2017
Answer questions and respond to requests, inquiries, and complaints in a timely and professional manner.
Review and research claim information provided, make appropriate follow-up calls to resolve issues, and process claim checks following standard policies and procedures.
Ensure that internal and external standards are met on a consistent basis
Efficiently and accurately enter information into company proprietary systems.
Owners.com March 2017- August 2017
Corporate Recruiter
Use networking skills to persuade passive candidates into exploring new opportunities
Engage social media to promote Owners.com to passive and active candidates
Utilized CareerBuilder, Monster, LinkedIn, Indeed, and ATS system to source for candidates
Making 150 calls per day, scheduling at least 3 interviews per day
Frontline Selling October 2016- January 2017
Demand Creation Executive, Business Development Representative
Cultivated relationships with prospective clients
Acted as the liaison between the prospect and the sales team
Worked on behalf of three different companies in different industries (Healthcare, Investment Research, and Logistics)
Made 250 outbound calls per week, all while scheduling at least 2 appointments per day for assigned sales team
Naylor Association Solutions March 2016-August 2016
Account Executive-Inside Advertising Sales Specialist
Developed new sales depending on assigned territory
Developed advertising leads from a number of sources and recorded in the CRM system
Made fifty to sixty cold calls daily to prospective clients
Put on a publishing project for the last two weeks of the cycle, and made $6500 in sales
State Farm Insurance, Nicole Billings-Turner Agency Summer 2015
Social Media, Marketing, & Community Outreach Intern
Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts
Prepared marketing and advertising strategies, plans, and objectives
Planned and organized promotional presentations, updating calendars
Helped manage online marketing campaigns and publish write-ups on social media data
Contact this candidate