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HR Administrative Assistant / Receptionist

Greensboro, NC
March 27, 2018

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Patrice Herndon 336-***-****)


Results-driven human resource professional with diverse and comprehensive experience in providing support in areas of human resources including; staffing, employee relations, development, and implementation of policies and procedures. Goal oriented, self-starter that produces exceptional rather than expected results.

Professional Experience:

Ameritox Inc. Greensboro, NC March 2010 - February 2016

Medical Monitoring Solutions

HR Administrative Assistant / Receptionist

Maintaining personnel records and the HR filing system

Coordinates with department and applicants any pre-employment requirements and forms, such as drug screening, tax forms, and others. Enters new hire information into HRIS system.

Administers medical insurance and benefit orientation, providing application information; helping with form completion; verifying employment.

Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.

Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.

Documents human resources actions by completing, logs, and records of accidents.

Sort and distribute all incoming mail

Handles all incoming call

Assisting with employee relations- random drug test and flu shots

Fun committee participation and facilitator

Accomplishes human resources department and organization mission by completing related results as needed with the day-to-day operation of the HR office.

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies

Preparing security id badges for all employees

Provides administrative oversight of service with external vendors

Communicate decisions effectively with employees and management.

Conducted reference check on potential candidates for employment

Completed I-9 new hire paperwork

Competence with Excel, Outlook, Microsoft Word

Spectrum Laboratory Greensboro, NC February 2006 - March 2010

HealthCare Industry

HR Administrative Assistant / Receptionist

Entered new hire information into the HR system

Handle all phone calls, routing to correct personnel

Prepared id badges for employees at different location site.

Orders and maintain office supplies. Sort and distribute mail

Report maintenance service on all office machines

Verified employment for all employees

Provides information by answering questions and requests for new hires, managers and supervisor

Patrie Herndon 336-***-****)

Deluxe Check Printers - Greensboro, NC July 1990 – March 2004

Financial Service Company

Manufacturing Associate (7/1990 – 5/1998)

Diversified experience in manufacturing which included inspection, tag, stock pick, post office, packing, mail opener, codeliner, order filler, and sorter

Data Entry Associate (5/1998 – 1/2000)

Process images of consumer check orders via desktop in a window based environment. Verify names, addresses, and product features.

Process Analyst Specialist (2/2000 – 1/2002)

Work with the capacity analyst and other operations desk coordinators to help organize optimism process by serving as a subject matter expert, identifying opportunities for improvement, analyzing process gaps or system issues, documenting and communicating processes and supporting change initiatives in the organization.

Exception Processing (2/2002 – 3/2004)

Process orders which are unable to flow through the order capture system by utilizing a variety of methods which include interpersonal communication skills and the ability to navigate within multiple software applications.

Sears Teleservice Center - Greensboro, NC (PART - TIME) September 1988 - September 1998

Customer Service Call Center

Customer Service Specialist (9/1988 – 6/1994)

Process orders by entering information directly into the database. Delivered assistance to consultants when reported with troubleshooting issues that required contacting customers, service departments, buyers, stores, and distributing warehouses concerning merchandise ordered via phone.

Human Resources Assistant / Receptionist (6/1994 – 9/1998)

Handle all incoming calls for a high volume customer service center

Record daily attendance

Administered visitors, applicants and vendors while on site

Administered testing for a potential employees via computer for employment

Scheduled drug tests

Conducted reference checks and telephone interview on potential candidates for employment

Detailed filing and payroll assistance


J.F Webb High School

Oxford, NC

North Carolina Agricultural and Technical State University

Early Childhood Education

Greensboro NC

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