Results-driven human resource professional with diverse and comprehensive experience in providing support in areas of human resources including; staffing, employee relations, development, and implementation of policies and procedures. Goal oriented, self-starter that produces exceptional rather than expected results.
Ameritox Inc. Greensboro, NC March 2010 - February 2016
Medical Monitoring Solutions
HR Administrative Assistant / Receptionist
Maintaining personnel records and the HR filing system
Coordinates with department and applicants any pre-employment requirements and forms, such as drug screening, tax forms, and others. Enters new hire information into HRIS system.
Administers medical insurance and benefit orientation, providing application information; helping with form completion; verifying employment.
Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
Documents human resources actions by completing, logs, and records of accidents.
Sort and distribute all incoming mail
Handles all incoming call
Assisting with employee relations- random drug test and flu shots
Fun committee participation and facilitator
Accomplishes human resources department and organization mission by completing related results as needed with the day-to-day operation of the HR office.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
Preparing security id badges for all employees
Provides administrative oversight of service with external vendors
Communicate decisions effectively with employees and management.
Conducted reference check on potential candidates for employment
Completed I-9 new hire paperwork
Competence with Excel, Outlook, Microsoft Word
Spectrum Laboratory Greensboro, NC February 2006 - March 2010
HR Administrative Assistant / Receptionist
Entered new hire information into the HR system
Handle all phone calls, routing to correct personnel
Prepared id badges for employees at different location site.
Orders and maintain office supplies. Sort and distribute mail
Report maintenance service on all office machines
Verified employment for all employees
Provides information by answering questions and requests for new hires, managers and supervisor
Patrie Herndon firstname.lastname@example.org 336-***-****)
Deluxe Check Printers - Greensboro, NC July 1990 – March 2004
Financial Service Company
Manufacturing Associate (7/1990 – 5/1998)
Diversified experience in manufacturing which included inspection, tag, stock pick, post office, packing, mail opener, codeliner, order filler, and sorter
Data Entry Associate (5/1998 – 1/2000)
Process images of consumer check orders via desktop in a window based environment. Verify names, addresses, and product features.
Process Analyst Specialist (2/2000 – 1/2002)
Work with the capacity analyst and other operations desk coordinators to help organize optimism process by serving as a subject matter expert, identifying opportunities for improvement, analyzing process gaps or system issues, documenting and communicating processes and supporting change initiatives in the organization.
Exception Processing (2/2002 – 3/2004)
Process orders which are unable to flow through the order capture system by utilizing a variety of methods which include interpersonal communication skills and the ability to navigate within multiple software applications.
Sears Teleservice Center - Greensboro, NC (PART - TIME) September 1988 - September 1998
Customer Service Call Center
Customer Service Specialist (9/1988 – 6/1994)
Process orders by entering information directly into the database. Delivered assistance to consultants when reported with troubleshooting issues that required contacting customers, service departments, buyers, stores, and distributing warehouses concerning merchandise ordered via phone.
Human Resources Assistant / Receptionist (6/1994 – 9/1998)
Handle all incoming calls for a high volume customer service center
Record daily attendance
Administered visitors, applicants and vendors while on site
Administered testing for a potential employees via computer for employment
Scheduled drug tests
Conducted reference checks and telephone interview on potential candidates for employment
Detailed filing and payroll assistance
J.F Webb High School
North Carolina Agricultural and Technical State University
Early Childhood Education