Customer Service Manager

Erin Carpenter

*** *********** **.

Bakersfield, Ca 93308

Phone: 562-***-****

Email:****.***********@*****.***

Objective

Seeking full-time employment where my knowledge, skills, and experience can be most utilized. Looking forward to working with a company that offers the opportunity for growth and advancement.

Education

Capella University Minneapolis, MN

Psychology M.S degree

ABA graduate certificate 12/2016-present

University of Phoenix Pasadena, Ca

Human services- B.S Diploma 2011-2016

Career network institute Costa Mesa, Ca

Massage therapy –Certificate 11/2005-12/2006

Troy High School- Diploma Fullerton, Ca

08/2000-06/2004

Qualifications

Computer Knowledge: MS Word, MS Excel, MS Power Point, Data Entry, Typing 54 WPM, Key Strokes 7,021, 10-Key by touch, scheduling, UPS labeling, Shipping and receiving, Inventory Control, POS, EOD reporting, SOD reporting, E-mails, MDAS.

Volunteer Experience

Salvation Army Pasadena, Ca

Intern Counselor 04/2015- 1/2016

Intake clients, drug testing, office duties, and counseling.

Huntington Memorial Hospital

Senior Care Network Pasadena, Ca

Volunteer 12/2/2014- 7/2015

Enter clients into excel and database, answer phones, call references, call clients for survey's,

send information on assisted living, Alzheimer's disease, and at home living.

Work Experience

Los Angeles County Public Works Department Alhambra, CA

Student Professional Worker 10/2015- 7/2016

Process invoices, look at expenditures, write requisitions, answer phones, schedule conference room, and other clerical work.

Bolthouse Farms Bakersfield, Ca

Planner/Scheduler: 03/2012-6/2014

Run schedule and budget reports for the week, Process work orders, Write requisitions, Create

work orders, Order parts, Return parts, run a backlog report, File.

Target Alhambra, Ca

Team Member: 11/2009-09/2010

Customer service, Multi phones, Stocked Inventory, Helped assist customers in buying digital and electrical devices, Logistics.

Sun Coast Brea, Ca

PT Asst. Manager: 09/2008-01/2009

Customer Service, Sales, Special ordered and reserved stock for customers, deposits,

Wrote E-mails to district manager, Stocked inventory, Held key for closing store.

Blockbuster Brea, Ca

Asst. Manager: 08/2006-08/2008

Customer Service, Sales, Reservations, Conference calls, Multi Phones, Scheduling, Stocked inventory, Transferred stock to other stores and Distribution, Held key for opening and closing store.

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