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Customer Service Administrative Assistant

Upper Freehold, NJ, 08514
$16.50 per hour
March 27, 2018

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Sheila Knight

Lakewood, NJ ***** Home Tel. 732-***-**** Cell: 732-***-****


Highly trustworthy professional, ethical, detail oriented and resourceful in completing projects; able to multitask effectively, and experienced in working in fast-paced environments that demand strong organizational, technical and interpersonal skills; desires employment in your accounting department.


National Bookkeepers Association: Certifications awarded December 2015: QuickBooks and Bookkeeping

Payroll Management IACET Certificate Serial No. 149********** Accounts Payable Management IACET Certificate Serial No. EFA9216214071 Accounting and Bookkeeping IACET Certificate Serial No. 3792E16215767 Accounts Receivable IACET Certificate Serial No. ECF9216216204 Customer Service Training from National Retail Foundation Adobe Acrobat 9 IACET Serial No. 582**********


Word 2015

Excel 2015 Expert

Access 2015

Outlook 2015

Customer Service

MAC Operating System

Windows XP OS

Windows 10 OS


Google Docs

Adobe Acrobat 9


Servfast Computers Toms River, NJ Bookkeeping and Microsoft Office Sept.2015-Feb 2016

Monmouth University – B.A.

Brookdale Community College - AA


STATE OF NEW JERSEY Forestry Office from August 2016 to June 2017 Office Assistant. Utilizing Microsoft Access and Word daily. Compiling letters in mail merge in Word. Printing mailing labels. Making copies using the Ricoh M70001 copier..

GARDEN STATE PHILHARMONIC, Toms River, NJ July 2016 – November 2016 Assistant Bookkeeper at Garden State Philharmonic at the Jay and Linda Grunin Center for the Arts. Utilized QuickBooks to enter data of ticket sales and donations, with either current customers of new customers. Coded them to the correct chart of account item. I made deposits slips for cash and checks. I reconciled Quickbooks checkbook with the bank statement to indicate which checks or credit cards had cleared the bank.

I processed accounts payable and prepared to mail out vendor checks as well as musician paychecks by obtaining the signature of the Treasurer. I entered the hours and pay rate for employees and printed out the checks. I created an automatic letter to go to Word for to thank donors. It went to mail merge from QuickBooks. I backed up QuickBooks once a week. This was only 1 day a week. I also worked at NJDEP.

MONMOUTH INTERNET CORP., Red Bank, NJ Feb. 2014-Dec. 2014 Administrative Assistant. Utilized computer software as a source of contacts to schedule meetings as sales support for an outside sales team.. Scheduled according to calendar and Mapquest. Used teamwork when assigning the meeting to an available sales representative

THE NIA GROUP, a Marsh & McLennan Agency May 2009 to Aug. 2011 . Scheduled meetings utilizing technology such as SalesLogix, Outlook, Word and Excel.

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