Hari Prasad Tripuramallu

Mobile: +1-978-***-****

Email: ac4y7i@r.postjobfree.com

Professional

Summary

Having around 7 years of IT experience in developing the Pega applications

Proficient in Pega Application development, trouble shooting and bug fixing

Working knowledge on SMA, Data pages, Rule resolution, Class Structure, Performance Tuning, CPM framework, Integrations, Deployments, Circumstance, LDAP, SSO, Agents, Case Management, BIX, Agile methodology etc.

Good at human relations, good decision maker, and ability to work in and with a team, enthusiastic to learn

Highly motivated and dedicated with strong Analytical & Logical Development skills

Good team player, always looking for upgrading in skills

Holding H1B Visa

Education

University

Degree Obtained

JNT University, India

Master of Computer Applications

Industry

Certifications

Certified the Pega Customer Service System Architect(CCSA) 7.1v - Completed on Dec 19,2015

Certified the Pega Senior System Architect(CSSA) 7.1v - Completed on Mar 28, 2015

Certified the Pega System Architect(CSA) 6.1v - Completed on Jan 13, 2012

Technical

Skills

Technology

Pega PRPC

Tools

PegaRULES Process Commander v5.5, v6.x and v7.x

Data Base

Oracle, Toad and MS SQL Server

Operating System

Windows-2007/8/XP

Language

HTML and XML

Specialized

Training

Title

Conducted by:

Duration

CSSA

Incessant Technologies

2 Weeks

CSA

Pega Systems

1 Month

Project

Experience

Project Name

Bankruptcy(MSP)

Client

Bank of America US

Role

Lead Technology (CSSA)

Duration

Aug’ 17 to Till date

Team Size

7

Environment

PegaRULES Process Commander (PRPC 7.2), SQL Developer and MDR

Project Description:

Dedicated to enhancing the process of bankruptcy cases coming from VISA which in turn comes from attorneys. Daily batch job which keeps the data in EBKP SOR. Creating the cases in pega for all batch data on daily data basis and notifying to downstream systems like iSeries, DALS, BAPS systems etc through web services. Status reporting and auditing of bankruptcy cases. Handling the batch process for credit reporting to update the down streams through web services.

Responsibilities and Contribution:

Working on critical module Bk Case Setup in MSP

Preparation LLD using HLD

Understanding the requirements and preparing LLD, coding and unit testing.

Daily interaction with client to get clarifications on requirements and to provide status updates

Interacting with different teams to sort out data and web service needs for the modules developing.

Perform the code reviews

Responsible for fulfilling the coding and design requirements.

Involving in deployment activities

Involving in the configuration management

Responsible for deployments in higher level environments.

Debug issues using Rules Inspector, Pega Logs, Clip Board and Tracer.

Knowledge sharing to new team members and smooth onboarding them for tasks

Project

Experience

Project Name

PRIMA

Client

AICPA US

Role

Associate Technical Lead (CSSA)

Duration

Oct’ 16 to Jul’ 17

Team Size

90

Environment

PegaRULES Process Commander (PRPC 7), pgAdmin III

Project Description:

Dedicated to enhancing the quality of accounting, auditing and attestation services performed by AICPA members in public practice. Automated checklists and workflows for key processes (10 peer review processes) Automated Scheduling of key activities, with manually override abilities. Contextual, role-based forms for data entry & storage. Role-based dashboards displaying overall status, as well as current tasks, notifications and to-do lists by user role. Creation, storage and population of documents and document templates for critical work product. Automated generation and delivery of email notifications. Real-time status reporting of firm reviews in process, including overdue tasks and milestones. Additional ad-hoc reporting for PRISM Super users and AE Administrators. System access for internal staff and external stakeholders, both AICPA members and non-members. Migration of Inflight and Historical data from PRISM to PRIMA

Responsibilities and Contribution:

Working on critical Data migration stream

Preparation of data models for inflight and historical data by understanding the core process

Understanding the user stories and provide the explanation to offshore team

Daily interaction with client to get clarifications on user stories and for status updates

Preparation of technical implementation and mapping sheets for data models

Perform the code reviews

Responsible for migrating the data from PRISM staging db to PRIMA by creating the cases for the records

Project

Experience

Project Name

Affinity & Direct (A&D)

Client

IAG (Insurance Australia Group)

Role

Application Developer(CSSA)

Duration

Feb’ 15 to Oct’ 16

Team Size

12

Environment

PegaRULES Process Commander (PRPC 5.5 and 7v), SQL Server 2008, Gennetica

Project Description:

Affinity and Direct is an application developed for the commercial lines insurance business of Wesfarmers General Insurance Limited. It is an automation of premium calculation and quote generation for Commercial Liability insurance, Coles Motor and Home insurance, KATS Commercial Motor insurance and OAMPS Motor and Homes Insurance . The application is used by underwriters to capture the customer’s data and quickly provide the quote/estimate of premium to the customers/brokers. And Even web portal is available for the getting quote and new business. It uses Product Configuration Framework for providing better solutions to the business.

Responsibilities and Contribution:

Involved in analyzing enhancement Fixes.

Involved in ruleset management

Created technical documents to meet fix, prepared approach, UTC, Rule inventory docs for the Jira’s

Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements

Created Rules for Validation, Integration rules like Rule-Connect-SQL and methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigned to Operators

Given the support to QA team for their queries

Involved in monthly production releases

Project Name

Optum Integrated Services Platform(OISP)

Client

United Health Group US

Role

PRPC Developer

Duration

Aug’ 13 to Feb’ 15

Team Size

6

Environment

PRPC V6.2 and CPM Framework

Project Description:

The purpose of this project is to provide the automation for the complaints which were raised under different classifications like Optum Integrated Service platform will serve as the single point of entry and customer service desktop application for Customer Service representatives servicing all constituents for Optum line(s) of business. In view of the desired time to market and complexity of the breadth of functionality to service Multiple constituents (member, provider, and past phase I customer etc.) Multiple lines of business (Financial Services, Behavioral health, Physical Health) Multiple product solutions leverages the workflow management capabilities of Pega CRM module. This will address benefits and eligibility call-types across Financial, Behavioral health & Physical Health.

Responsibilities and Contribution:

Interacted with Business Analyst’s, Team Lead to understand business process to gather Business Requirements

Developed various screens, Worked intensively on User Interface using Harness, Sections and Flow Action rules

Developed Data tables and worked with Pega database

Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Correspondence, Reports and When rules

Involved in Creation of validation rules to implement business logic validation

Worked on Integration like Connect-Soap

Implemented circumstance rules to load the external systems endpoint URLs to declare pages based on the environment.

Involved in code reviews

Involved in the configuration management

Responsible for application deployment in QA, UAT, Training and Stage environments

Testing and debugging using Tracer, Clipboard, and Rules inspector

Knowledge transition to production support team before promoting the code to production.

Project Name

Member Interaction and Issue Management(MIIM)

Client

United Health Group US

Role

PRPC Developer

Duration

Aug’12 to Jul’13

Team Size

4

Environment

PegaRULES Process Commander (PRPC 6.2v) and CPM Framework

Project Description:

The current M&R customer care application suite does not include an application that supports the full scope of capabilities that defines Interaction and Issue Management. As such, there is a need to develop and implement a single application which provides end to end Interaction and Issue Management, thus requiring a replacement of the current implementation. The Medicare and Retirement business segment currently documents all interactions & issues in two separate systems leading to a disjointed, inconsistent member experience. The objective of the Member Interaction and Issues Management program (MIIM) is to consolidate interactions, issues and provide a single source.

Responsibilities and Contribution:

Verified PAL readings to optimize the performance

Created Rules for Soap UI Integration to connect with the external systems.

Debugged issues using Rules Inspector, Pega Logs, Clip Board and Tracer.

Implemented circumstance rules to load the external systems endpoint URLs to declare pages based on the environment.

Involved in creation of technical specification documents as well as unit test scripts.

Involved in unit testing and supported the QA team for their queries.

Involved in the configuration management.

Responsible for application deployment in QA, UAT, Training and Stage environments

Given the KTs to SSS team (Production support) before moving the code to production.

Project Name

Pega Utilization Management Application(PUMA)

Client

United Health Group US

Role

Application Developer

Duration

June’11- Jul’12

Team Size

4

Environment

PegaRULES Process Commander 6.1v and Linx tool

Project Description:

Optum Health Behavioral solutions(OHBS) is looking to streamline their operations by providing a number of templates or questionaires that will ensure proper care is provided to members admitted to facilities when they are initially admitted, throughout their stay and upon discharge. Ultimately this capability will also support external facilities accessing Pega to enter in much of the same information for those questionnaires, thereby alleviating the business staff from being tied to a large volume of data entry. This project will support the Initial Facility Review, Concurrent Review, and Discharge Template.

Responsibilities and Contribution:

Involved in analyzing enhancement Fixes

Involved in creation of technical specification and unit test documents for each and every iteration.

Knowledge transition to production support team before promoting the code to production.

Involved in the configuration management.

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