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Manager Customer Service, prodution management

Evansville, IN
March 29, 2018

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Richard Carey

**** ******** ***

Evansville, IN *7711


Dear Human Resources Manager,

If your company is seeking a professional who has demonstrated sound business judgment, decisiveness, well-developed planning, communication skills and a consistently high level of performance in a variety of progressively responsible and challenging assignments, please see my enclosed resume.

I am accustomed to a fast-paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I believe in giving 100% in everything I do whether it is career, family, or just every day life. I enjoy a challenge and work hard to attain my goals. Constant communication with all levels of management has strengthened my interpersonal skills. I am seeking a position that offers challenge, responsibility and opportunity.

Based upon my job experience, I am confident that I can bring effective leadership to your company. I would appreciate the opportunity to further discuss my credentials with you during a personal interview.


Richard Carey

Richard Carey

2233 Swinging Way, Evansville, IN 47711

Home 812-***-****


A professional position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.

Highlights of Experience

Created manual, procedures and trained facility to pass the ISO 9001(2000) registration within 5 months.

Doubled production with existing employees by identifying and eliminating non-value added waste.

Facilitated/lead value stream mapping and various kaizen events resulting in $155,000 cost savings by identifying and eliminating non-value added waste in less than one year (Six Sigma Yellow Belt).

Reduced set-up time in the press department from 1-1/2 hours to less than 30 minutes.

Assisted in creating and implementing training program for new hires.

Champion for several successful DRIVE! projects reducing spoilage and down time.

Advanced in purchasing MRO items and creating new items.

Supervise and maintain storeroom for automotive glass company.

Career Summary

PITTSBURGH GLASS WORKS, Evansville, IN May 2015 to October 2017

Storeroom Supervisor/MRO Purchasing

Responsible for 6 salary employees.

Responsible for over 20,000 parts and equipment.

Performed audits and cycle counts regularly to maintain accurate inventories.

Responsible for all MRO purchasing and some direct materials.

Responsible for sending out and receiving all plant equipment repairs.

Responsible for communicating with 50 plus vendors.

Issued purchase orders to all vendors and requisitions to corporate.

Approved all invoices for payment.

Worked with maintenance to troubleshoot repeated failures on electrical and mechanical parts.

Lead several cost savings projects.

SITEX-INC, Henderson, KY March 2012 to January 2015

Corporate Stockroom/Purchasing Manager

Processed all new accounts and existing customer orders.

Performed purchasing duties at a value of greater than 2 million dollars annually in rental and direct sales apparel.

Purchased monthly supplies and materials for all departments.

Communicated with and maintained multiple supplier relationships that were industry leaders.

Communicated daily with all levels and branches of the company.

Participated in weekly and monthly management meetings with the goal of identifying excessive costs, improving management approaches and finding potential revenue growth opportunities.

SITEX-INC, Henderson, KY August 2009 to March 2012

Production Supervisor

Supervised and scheduled up to 60 production employees.

Assured production efficiencies were met and counseled team members.

Trained team members on safety and quality related subjects.

Implemented 5S program for plant.

GRAHAM PACKAGING, Evansville, IN February 2005 to February 2009

Shift Production Supervisor

Shift supervisor responsible for high volume food and beverage manufacturing facility which includes 7 blow mold manufacturing lines, 6 automated packaging lines, warehouse, quality, maintenance and scheduling.

Train employees on safety and quality related subjects.

Input daily production efficiencies and data utilizing SAP.

Prepare monthly production reports.

Assisted in creating and implementing 5S program.

Assisted in creating and implementing training program for new hires.

Responsible for production and warehouse planning and scheduling.

Champion for several successful DRIVE! projects reducing spoilage and increasing efficiencies.

PYROTEK-INC., Evansville, IN March 1998 to January 2005

Quality/Lean Manufacturing/Safety Manager, December 2003 to January 2005

Responsible for three manufacturing sites: Evansville, IN; Ft Wayne, IN; and Trenton, TN.

Performed internal audits and management reviews in preparation for annual ISO registration audit.

Handled customer complaints, corrective actions, supplier corrective actions, RMA's, continual improvements, and all other areas of the quality system.

ASQ member, Six Sigma Yellow Belt.

Facilitated / lead presentations on implementation of Lean Manufacturing concepts.

Richard Carey, Page 2

Career Summary (continued)

Facilitated / lead value stream mapping and various kaizen events resulting in $155,000 cost savings by eliminating non-value added waste in less than one year.

Production/ Operations Manager, (Pyrotek) March 1998 to December 2003

Scheduled production for staff of 20 doubling production with existing employees.

Communicated with sales engineers globally, quoting all manufactured products.

Visited with customers to provide innovative solutions to their problems.

Prepared all annual budgets and P & L statements.

Created manual, procedures, and trained facility to pass the ISO 9001(2000) registration within 5 months.


Communications Combat Signaler/ Airborne October 1987 to October 1991

Repaired/installed radio, computer, and telephone communication equipment.

Held top-secret clearance to sign out secret documents and equipment.

Sent and received messages on AM radio while in the Persian Gulf.

Software Programs

Experienced in Fourth Shift, Visual Manufacturing, Windows Vista, Visio, Microsoft Word,

Power Point, Excel, SAP, Spindle, ADP and Quick Expense software, ADP, LN, STOS.

Education and Training

University of Southern Indiana, Evansville, IN

Business Coursework

Castle High School, Evansville, IN


DRIVE Project Training Certificate

Blow Molding Level 1 & 2 Training Certificate

Dale Carnegie Certificate

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