Configuration Management

W. Christopher Ahrens

*** ****** **. ****, ** ***03 717-***-**** ************@*******.***

OBJECTIVE

To continue my career with an organization that will utilize my business skills to benefit mutual growth and success.

HIGHLIGHTS / SKILLS

Active Secret Security Clearance

Customer Service

Continuous Improvement

Process Improvement & Innovation

Proficient in MS Office Suite, Oracle, JIRA, Matrix, COLTS

Proficient is SAP and MDG business systems

ACCOMPLISHMENTS

Throughout my career, I’ve held various roles from an individual contributor to a manager; all of which have contributed to helping me become a well-rounded employee and understand the different responsibilities throughout an organization. I strive to demonstrate a commitment to continuous improvement by identifying inefficiencies and opportunities for improvement to current processes and by proposing and implementing solutions.

EXPERIENCE

Configuration Management Specialist Sep 2017 to Dec 2017

Johnson Controls – New Freedom, PA

Work with the engineering team to release hardware changes through our local engineering change system

Work globally with partners in China, Mexico, France etc to develop global hard ware releases and then execute the release within 1% accuracy

Manage 3 different tools to accomplish goals. SAP software, MDG software and in house built engineering tool

Develop work procedures and implement them accordingly

Review hardware drawings and documentation supporting the release

Perform monthly excel spread sheet audits and communicate findings with the global team

Senior Configuration Specialist Dec 2012 to Sep 2017

Textron Systems (AAI Corporation) – Hunt Valley, MD

Complete software drawings, ECNs and assist with ECPs for all software projects using Matrix tools

Coordinate with Software Configuration Management, Software Quality Assurance, and design support groups to ensure smooth releases of software drawings and ECNs

Analyze current software media for accuracy and verification standards of software drawings within Matrix

Submit completed work through a formal review process and maintain schedules for completion

Develop process guides and procedures to help reduce time for performing various tasks

Coordinate data duplication for software releases and creation of global images for Software Configuration

Perform quarterly audits on media duplications and maintained records

Perform quality control on reviewing all out going ECN’s and media packages

Material Control Analyst May 2009 to Dec 2012

Textron Systems (AAI Corporation) – Hunt Valley, MD

Analyze incoming assets for induction for the Repair of Repairable (ROR) process and manage ROR inventory processing

Receive incoming serviceable parts into the ARMS and COLTS databases while stocking incoming serviceable parts into dual warehouse inventories

Maintain accurate inventory levels in two databases and in physical locations while fulfilling internal and external customer part requests

Main contact for Field Support Specialists (FSS), by enabling the Field Service employees, in theater, the ability to have proper materials

Main contact for ROR and reset functions

Understand the working parts related to AAI’s products and how they affect the success of our overall missions

Manage defective warehouse, including induction of reset and ROR programs, work in process (WIP) issuing jobs, direct contact with Engineering Investigations lab and other operations, cycle counting, prioritization of incoming requests from facility and field, and communications with Field Service Representatives, FSS, and Program Management teams

Daily use of both standing and sitting forklifts

Standard warehouse capabilities and duties

Machinist Jan 2006 to Apr 2009

Eagle Machining LLC – New Freedom, PA

Set up and prove out new and existing jobs daily primarily on the vertical mill

Responsible for making set up folders for new jobs along with any other daily paper work necessary

Capable to run lathes, vertical, or horizontal mills (Mazak, Okuma, Haas)

Responsible for proving out first piece parts and prioritizing work for second and third shifts accordingly

Inspected parts on a CMM, along with daily inspection with micrometers, calipers, bore gages, etc.

Made daily program edits to ensure the jobs ran fast and efficient

Run machines with standard operator skills

Standard warehouse capabilities and duties

Mobility Manager Mar 2005 to Dec 2005

The Scooter Store – Baltimore, MD

Delivery and maintenance of wheelchairs and scooters

Document and deliver Medicare paperwork to current customers

Customer service and relations

Adult Activities Director Oct 2004 to Mar 2005

YMCA – New Freedom, PA

Manager of 30+ employees

Interview and hire new employees

Organized 5K runs, triathlons, and power lifting events

Create new programs for the facility

Fill out time cards and schedule staff

Attend weekly staff meetings and report progress and improvement suggestions in my department

EDUCATION

York Technical Institute Oct 2004

York, PA

Associates Degree in Business Administration and Office Systems

REFERENCES

Available upon request

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