Administrative Assistant Office

Margaret Lam, ATCL

403-***-**** ******@*****.***

Professional Experience

Summary:

To handle a variety of administrative and financial services.

Maintain high quality of accuracy and security.

Strong communication skills.

Capable of co-ordinating the resources of the faculty to achieve maximum efficiency. Personal:

Possessing a highly motivated, flexible and determined outlook.

Ability to work in a team.

Having an assertive, positive and helpful approach.

Having a flexible approach to working hours.

Able to manage diversity.

Can maintain absolute confidentiality and loyalty. Working Experience

ADMINISTRATIVE ASSISTANT (Full-time) 2014 Apr 1st - Present Fairchild Radio, Calgary AB

Duties:

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

Maintain electronic and hard copy filing system

Processing Invoice and collaborate with Accounts Department

Perform data entry and scan documents

Manage calendar for Managing Director

Assist in resolving any administrative problems

Run company’s errands to post office and office supply store

Answer calls from customers regarding their inquiries

Prepare and modify documents including correspondence, reports, drafts, memos and emails

Schedule and coordinate meetings, appointments and travel arrangements for Managers

Maintain office supplies for department

Handle administrative requests and queries from senior managers

Organizing and scheduling appointments with admin software

Negotiate with parties including independent producers, and the distributors and

Collaboration with sales associates to supervise product distribution

Collaboration with sales department

Filing

MUSIC TEACHER (Part-time) 2013-2014

Calgary Chinese Private School, Calgary AB

Duties:

Developing teaching material for Music Classes for Kindergarten to Grade 3 Students.

Evaluating students’ interest, aptitude and temperament to determine a suitable teaching method for them.

Helping pupils prepare for competitions and annual performance.

Writing bi-annual reports for pupils and maintaining records of their progress.

Helping students to rehearse musical programs for the school and local community.

Keeping up-to-date about subject development

Attending teaching conferences.

HSBC,(Hong Kong)

Counter Services Officer (Part-Time), 2011,2007

Duties:

Process financial transactions with a high degree of accuracy

Answer inquiries regarding accounts and other bank related products

Attempt to resolve issues and problems for customers

Maintaining records of their progress.

PIANO & MUSIC TEACHER - 2003 – Present

Duties:

Developing teaching material for piano and theory lessons.

Planning and preparing piano and theory lessons for pupils.

Helping pupils prepare for examinations and tests.

Assisting students with extra-curricular activities.

Meeting parents to discuss pupils progress and update their assessment.

Taking students on outings to musical events.

Responsible for all of the necessary exam preparation and administration.

Evaluating pupil performance and encouraging those who are lagging behind.

Helping students to rehearse musical programs for the school and local community.

Attending teaching conferences.

Teaching pupils how to correctly play musical instruments like the piano. Hong Kong Exchanges and Clearing Limited, (Hong Kong) Assistant Officer (Secretarial) - 2001 – 2003

Duties:

Liaison with internal and external contacts

Prepare and manage correspondence, reports and documents

Arrange and confirm appointments

Handle incoming mail and other material

Coordinate the flow of information both internally and externally

Manage office supplies

The Citibank, (Hong Kong)

Investment Services Assistant (Insurance) - 1999 – 2001 Duties:

Handle incoming calls and mails from other underwriters and internal staffs

Liaison with internal and external contacts

Prepare and manage correspondence, reports and documents

Process monthly insurance transactions

Handle incoming mail and other material

Coordinate the flow of information both internally and externally Yasuda Trust Asia Pacific Limited, (Hong Kong)

Senior Clerk - 1997 – 1999

As a Custodian Bank, process monthly cash transactions for company clients Prepare Corporate Actions Reports

Handle incoming calls and mails from other underwriters and internal staffs Duties:

Process monthly cash transactions for company clients, as a Custodian Bank.

Prepare Corporate Actions Reports

Prepare Daily and Weekly Cash Reports

Handle incoming mail and other material from overseas customers

Coordinate the flow of information both internally and externally

Liaison with internal and external contacts

Prepare and manage correspondence, reports and documents First Pacific Bank Limited, (Hong Kong)

Operations - 1996 – 1997

Duties:

Similar job nature as branch teller, provide banking services for Private Banking Customers

Process cheque deposits, time deposits and monthly account statements

Coordinate the flow of information both internally and externally

Liaison with internal and external contacts

Prepare and manage correspondence, reports and documents HSBC, (Hong Kong)

Counter Services Assistant - 1995 – 1996

Duties:

Provide banking services to customers

Process cheque deposits, time deposits and foreign exchange transactions.

Introducing bank products to customers.

Provide customer services to customers.

Perform daily report and filing of documents/

Professional Development

2017

2007

2006

2005

RCM Grade 8 Piano

Professional Diploma in Music History and Theory

Advance Professional Diploma in Music Performance (Piano)

-Chinese University of Hong Kong

Professional Diploma Programme in Piano Pedagogy

Professional Diploma Programme in Performance Practice (Piano)

Chinese University of Hong Kong

-Trinity College London

Associate in Recital in Solo Piano (ATCL)

Personal Summary

With an energetic and experienced personality, with a proven ability to keep working in well- known worldwide banking and financial institutions An expert at identifying the appropriate resources required for a subject matter, and then ensuring that they are used efficiently, effectively and safely. Able to demonstrate and encourage high standards of professionalism from all staff. Presently looking for a suitable position with a progressive company that offers competitive rates of pay, and also opportunities for professional development. Reference Available Upon Request

Contact this candidate