Customer Service Data Entry
Resume:
LENA E. DUPUIE
*** ***** **** *********, ** ***** ( PH 337- 965-1240) *******@*****.***
SUMMARY
My expertise is in the Health & Life insurance field. I have worked in this field for 27 years with the last 17 years servicing my employees by working with benefits in Human Resources. I am hoping to change into a more exciting career of pleasantly servicing customers while in flight and getting the opportunity to travel.
HIGHLIGHTS
New employee orientation
Human Resources Audits
Maintaining Confidentiality
HR policies and procedures expertise
People-oriented
Organized
Exceptional communication
Exceptional customer service
Benefit Meetings
Leave procedures
Employment verification
Recruiting
Associate Relations
Annual Open Enrollment
Monthly Open Enrollment
Data Entry
I-9 Verification
Microsoft Office
Excel
EXPERIENCE
04/2012 – Current Human Resource Coordinator/Benefits Coordinator
ISLE OF CAPRI CASINO – Westlake, LA
My main job functions are working with all employee benefits, including Medical, Life, STD, LTD, Dental, Vision, Retirement.
This includes enrollment, claim filing, monthly benefit meetings
Annual Open Enrollment, processing of COBRA and many other Benefit functions. I process all leaves for FMLA, Medical/NON FMLA, ADA, Personal and Military. Processing of new hires with data entry, orientation presentation, employment verification, I-9 processes and many other HR functions.
05/2011 – 03/2012 UNEMPLOYED due to Reduction in Workforce from previous employ
06/2001 – 05/2011 Benefits Coordinator
CHRISTUS ST. PATRICK HOSPITAL – Lake Charles, LA
As Benefits Coordinator, I conducted new hire orientation, enrolled new hires in company benefits, filed and followed up on claim processing. Organized, prepared and held annual open enrollment for 1200 employees, processed all leaves as well as other importantl HR functions.
EDUCATION
1976 High School Diploma
South Cameron High School
CERTIFICATIONS
FMLA Certified
DDI – Training Certified
Healthy Living
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