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Administrative Manager

Washington, DC
March 27, 2018

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Nakeda S. Gilbert

**** **** ****** ** ****, D.C. 20018 202-***-****

Administrative Professional

Excellent administrative skills and support, offering an 18-year Administrative career distinguished by commended performance and proven results.

Demonstrates the ability to communicate effectively with others both orally, and written. Well rounded, flexible and a team player with the demonstrated ability to learn quickly and apply the knowledge efficiently.

Professional Experience

ZGF ARCHITECTS - Nov 2011 to Nov 2017- Administrative Manager

•Provided supervision and support for the Administrative staff. Review and approval of all administrative staff time sheets.

•Coordinated, assign and monitor schedules and activities of administrative staff, arranging for vacation and sick leave coverage and overload assistance as requested and anticipated.

•Monitored administrative staffing requirements, making adjustments as necessary to maintain balanced workloads among staff. Review project workloads with Project Managers and Project Administrators. Hire or reduce staff accordingly with approval of Managing Partner or Principal.

•Monitored administrative procedures to determine / develop the best methods for maintaining consistency and improving quality and efficiency.

•Provided ongoing feedback day-to-day, to ensure professional development and growth for staff.

•Monitored staff performance and conduct three-month and annual performance reviews, recommending and coordinating salary increases through Managing Partner or Managing Principal.

•Acted as an office-wide resource for standard project procedures capable of identifying appropriate solutions to project or staffing needs.

•Served as a HR Liaison supporting the corporate office with hiring for the local office to include submitting job postings, reviewing resumes and scheduling candidate interviews.

•Conducted new hire orientations and employee training sessions. To include explanation of benefits and instructing them on enrollment and fulfillment procedures.

•Provided project financial oversight assistance to Project Managers, including: Key office contact that interfaces with all office project accountants to ensure consistent understanding and implementation of office and firm directives and processes.

•Researched of project invoicing issues in tandem with assigned Project Accountant, including Accounts Receivable.

•Communicated and maintain relationships with client and consultant contacts to ensure project needs are met.

•Responsible for documentation and administrative support to Project Managers and assigned Project Execution Team.

•Prepare contracts, correspondence, presentations and reports as required.

•Follow-up on correspondence and outstanding requests for resolutions C

•Coordinated Client and vendor meetings for the Project Team.

•Facilitated document issue process and forward to the appropriate Project Manager for review.

•Coordinated travel arrangements and Project Manager’s schedules

AECOM - Feb 2007 to Aug 2011- Executive Assistant

•Provided administrative support to the Executive Group, Project Managers, and Human Resource Manager of the Mid-Atlantic Region of AECOM.

•Managed recruitment administrative system and tracking mechanisms.

•Printed, distributed, organized, compiled, and filed all incoming resumes.

•Scheduled interviews and team wrap ups for selected candidates. In addition, sent interview confirmations and applications.

•Communicated benefits information to new and current employees regarding benefits programs and eligibility, including annual open enrollment, summary plan descriptions benefit highlighted guides and leave policies.

•Completed reference checks as well as gathered documentation for background investigations for candidates.

•Briefed and set new employees on basic network structure, such as email and internet accounts as well as Oracle timesheet instructions).

•Scheduled meetings, and prepared meeting agenda for Executive Staff.

•Processed expense reports for Executive Staff, also maintained calendars and conducted all travel arrangements.

•Organized and maintained all aspects of AECOM File Management program including creating, archiving of contract files, as well as tracking change orders, and constructions drawings.

•Managed vehicle fleet (tracking scheduled maintenance and repairs, renewed registrations, and insurance).

•Prepared outgoing correspondence and distributed incoming mail to appropriate persons.

•Served as the office IT support which included assembling computers, maintaining IT equipment inventory. Troubleshoot minor CPU problems via telephone.

software experience


Microsoft Office, Adobe InDesign, Photoshop, Outlook, Oracle, SharePoint, HRIS, Dr. Checks, Ceridian,

Bluebeam NewForma Concur and Deltek/Vision.

Washington DC Notary

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