DEIRA, DUBAI, UAE
MOB: +971- 527457132
EMAIL : email@example.com
Outgoing, extrovert who is found to be creative, self-motivated, dynamic, result oriented individual with successful track record in professional field; proactive in service to customers before, during and after correlation with them. I believe in the continuous effort which progressively turns the things changed.
ICONIC INTERNATIONAL L.L.C.
6th November, 2012 to Current Date
• To ensure that Communications Providers (“Providers”) provide their
Domestic and Small Business Customers (‘Customers’) with standards of
protection over and above those provided by the law (see table below for
• To ensure good practice and responsible selling in the marketing of Fixedline
Telecommunications Services, and to help Customers understand the
service and behaviour to be expected;
• To provide a clear framework within which responsible Providers should
be working, providing reassurance to Customers and consumer
representatives as to what constitutes good practice in the sales and
marketing of Fixed-line Telecommunications Services.
1.2 The focus to be sales and marketing of Fixed-line Telecoms Services to
Customers, dealing primarily with issues arising before, during and at the
point of sale, with particular emphasis on the avoidance of mis-selling and
misrepresentation, and ensuring customer understanding of the services
offered and the key terms of any contracts they are entering into.
1.3 Procedures to be in place for sales and marketing staff, and agents, to be
informed of the Codes of Practice for Sales and Marketing (‘the Code’) and its
contents, and for monitoring their compliance with it.
1.4 Procedures to be in place, and fully documented, for Customers and advice
agencies to be made aware of the Code and its contents such as, for
example, making reference to the Code in sales and marketing literature, as
part of the Providers’ ‘notification of transfer’ letter (referred to in paragraphs
6.11 and 6.12), and by making available on Providers’ public websites.
1.5 Codes to be drafted in plain English which is easy to understand, and copies
of it to be provided on request, and free of charge, to Customers.
1.6 Providers’ accountability to be visible in the form of a named person,
responsible for compliance, with relevant contact details, including an e-mail
(Ice Cream Factory)
05 January, 2010 to 05 August 2012
•Serve Ice Cream to management and office guest.
• Responsible for disposable of trash, waste and disposable material.
• Damp dust furniture, light fixtures, windows sills etc.
• Use safety precautions in all housekeeping services.
(Ice cream factory )
05 January, 2011 to 05 August 2012
• Receive payment by cash,chek,credit card, voucher, or automatic debits.
•Issue receipt,refund, credits,or change due to customer.
•Greet customers entering establishment.
•Maintain clean and orderly checkout areas .
•Establish or identify prices of good,services or admission, and tabulate bills using calculators, cash registers, or optical price scanners .
•Basic Computer course: Computer skills on windows XP system, Microsoft Excel Ms Word, Power Point, e-mail and Internet software application, installation and Troubleshooting and excellent typing skill.
•Higher Secondary level from Unique Collage of Management, lalitpur Nepal.
•SLC (School Leaving Certificate) from Children Haven School, Nepal.
•English: Excellent written and spoken
•Hindi: Excellent written and spoken
•Nepali: Excellent written and spoken
Date of birth : 26th May 1992
Citizenship : Nepali
Marital status: Single
Sex : Male
Passport no : 05608155
Visa status : Employee Visa
Any post related to my ability mentioned above.
I hereby, declare that the above furnished details are true and correct to the best of my knowledge.