Project Manager Microsoft Office

SWETHA CHANDRASHEKAR EAD (No Sponsorship required)

Phone +1-408-***-****

E-mail *******.**@*****.*** https://www.behance.net/swethachandrashekar Professional Summary

• User Experience Consultant with over 3+ years of experience in designing websites and mobile applications through user centered design process.

• Well versed in documentation of User stories, Screen flows, Wireframes, Mockups and Prototypes.

• Applied a systematic and analytical approach to solving problems, collaborated successfully in team-oriented environments, cultivated trusted partnerships with stakeholders and is committed to providing excellent custom service.

• Experienced in full Software Development Life Cycle (RUP, Waterfall, Agile-Scrum). Technical Summary

• User Experience : User Research, Usability Testing, Design Thinking, A/B Testing, Card Sorting, Rapid Iterative Testing, Persona Development, Survey Evaluation, Heuristic Evaluation, Interviews, Qualitative and Quantitative data analysis.

• Tools : Adobe Illustrator, Balsamiq, Sketch, Microsoft Office, MS-Visio, Lucid Chart, Proto.io, Google Slides, Justinmind, Flinto

• Languages : HTML, HTML 5, CSS

Education

User Experience and Web design Certificate at UCSC Sep2017-Present UX Design Course from Springboard- License# 53670

M.S. Computer Science - University of Massachusetts, Lowell, MA UX Design Course from Springboard - License# 53670 Oct 2016-Jan2017

• Developed a Project plan, Research Statement and Heuristic Analysis.

• Created Personas, Empathy Maps and User Stories.

• Designed questions for surveys and face-to face interviews and analyzed those results.

• Created Sitemaps, User Flows, Wireframes, Prototypes and Style guides for the site.

• Designed and Conducted usability tests and created an evaluation report.. Certifications

• UX Design Course from Springboard License# 53670

• Foundations of UX: Information Architecture from Lynda.com License# 8A473D

• Foundations of UX: Prototyping from Lynda.com License# FB7C9A

• Foundations of UX: Paper Prototyping from Lynda.com License# 556EF9

• Foundations of UX: Usability Testing from Lynda.com License# 425B41

• Learn Sketch : The Basics from Lynda.com License# EC875C Professional Experience

TransAltus Management Consulting Pvt Ltd Jan 2012-Aug 2014 Client: MeritTrac, Bangalore May 2014 -Aug 2014

User Experience Consultant

• Developed Wireframes and Prototypes, developed and conducted Usability tests.

• Involved in creating and evaluating interviews and surveys.

• Coordinated with the development team to integrate the design and development process.

• Worked with a diverse team of product owners, UX designers and web developers to analyze existing software (web and mobile) for usability issues and provided recommendations for improvement.

• Communicated findings from Interviews, Surveys and Usability tests to the Project Manager and Team.

Client: SAP, Bangalore Apr 2012 - Apr 2014

User Experience Consultant

• Involved in 360 degree Research, Synthesis, Ideation, Prototyping, Validation and implementation.

• Involved in Card Sorting, Persona Development, Survey Evaluation, Interviews, focus groups, Story Telling and Story Boarding, Qualitative and Quantitative data analysis.

• Collaborated with developers, project managers and end users to design, build and maintain user-centered web pages (new and existing) and have communicated the results to the higher management and team.

• Designed Navigation, User flows, Screens and Controls.

• Created interactive Prototypes and conducted Usability tests. Client: First-Mile UG, Bangalore Jan 2012 - Apr 2012 User Experience Consultant

• Worked with UX designers and web developers to deliver a user centered application.

• Collaborated with members of the creative services staff, developers, project managers and end users to design, build and maintain user-centered mobile app.

• Designed Navigation, User flows, Screens and Controls.

• Created wireframes developed and conducted Usability tests. Community Software Lab, Lowell, MA Mar 2009 - Oct 2009 Software Intern

• Involved in designing user centered pages of the MVHub website.

• Delivered user-centered design solutions with quick iterative cycles.

• Conducted and analyzed onsite, remote and video Usability tests.

• Conducted Iterative Usability tests like 11 characters, Mix and Match test to optimize user experience.

• Designed A/B tests to respond to the voice of the visitor.

• Designed list of tasks for our subjects (teens and old age homes) to solve using the actual websites.

• Created wireframes, paper prototypes and documented usability standards.

• Involved in creating and evaluating surveys and interviews.

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