Glendene Watts

Operation Manager / Administrative Secretary with 13+ years of experience working directly for the District Directors of LaCosta Support facility, State of Tennessee Department of Correction, a Probation and Parole agency. Possesses a Global ASD, impeccable written and verbal communication skills; excellent interpersonal skills.

PROFESSIONAL EXPERIENCE

LACOSTA SUPPORT FACILITY, Memphis, TN

Aug 2017 – Jan 2018 Operation Manager

Streamline direct office services such as departmental quotes, records, budget preparation, personnel issues, and housekeeping, vastly reducing wasted time and saving $1,000 per month in labor costs.

Read and analyze incoming reports and memos to determine their importance and plan the distribution across a staff of 10 people.

Conduct in – depth research for equipment replacement or repair, and prepare papers for consideration in biannual audit reviews presented to high-level executive committees.

Prepare daily reports, weekly schedule duties, daily tasks and area inspection, and other documents using word processing, database, spreadsheet, or presentation software.

Hiring new staff, orientation, and 52 week safety training, all duties performed at Jabil warehouse in Memphis, TN.

TENNESSEE DEPARTMENT OF CORRECTION, Memphis, TN

Aug 2004 – Aug 2017 Administrative Secretary

Strategized with Human Resources department, posting positions for the Probation and Parole office on NEO government website, and develop a menu of options for assessing necessary document for background checks.

Scheduling interviews for potential candidates, and preparing files and, documenting personal and eligibility information, narratives of candidates’ academy training hours. Facilitate orientation class for new employees, schedule managers and supervisors for job expectation training class.

Organize District Director's travel and District staff meeting reserving rooms and providing detail arrival instructions. Developed and maintain strong relationships with resource department, managers, and interview panel. Facilitate orientation class for new employees, schedule managers and supervisors for new hire training class.

Utilizing customer service multi- line telephone, preparing violation reports, court warrants, and scheduling drug screens. Distributing documents for Cease fire monthly meetings. Knowledgeable of confidentiality in all duties

Education

Southwest Community College, Memphis, TN

May 2004 Associate of Science Social Worker