Cynthia Bolling
Detroit, MI *****
*********@*****.***
Objective
To function as a strategic partner utilizing my knowledge in service, advocacy and care while contributing
new and innovative ideas to help an organization fulfill its mission resulting in, company growth and customer
satisfaction.
WORK EXPERIENCE
Executive Assistant
Detroit Area Agency on Aging - Detroit, MI - 2007-04 - Present
• Manage executive office clerical staff, providing supervisory assistance regarding daily office functions
• Maintain high levels of organization, confidentiality, structure, and communication among inter-relating
departments
• Coordinates resolution of agency issues, determining necessary involvement of senior management in the
organization
• Manage and arrange agency travel, executive calendars, meeting agendas. Prepare materials for executive
presentations.
• Active participant in senior management meetings, transcribing notes, disseminating pertinent information
to other attendees,
clarifying task requirements, leads, and due dates
• Manage the review and scan of senior management official e-mails and other correspondence highlighting
items of significance for rapid review
Senior Receptionist
Detroit Area Agency on Aging - Detroit, MI - 2000-06 - 2007-04
• Manage the receipt and processing of program donations of cash, checks and money orders for deposit,
prior to forwarding to Finance
• Maintained donations along with clients/customers personal information in Raiser's Edge Database to
produce weekly, monthly and quarterly reports for each program
• Assisted with functioning of the agency switchboard, training new staff and filling in when necessary
• Open and distribute company mail, send and respond to faxes, and maintain conference room scheduling
• Assisted with special projects/events. Perform data entry and other clerical duties
Head Receptionist
Deloitte Consulting - Detroit, MI - 1998-05 - 1999-06
• Greeted incoming guests and directed them to the appropriate office location
• Maintained and distributed daily attendance sheets for entire Consulting Group detailing location, contact
information and additional team members for each engagement and/or staff member
• Substantiated and reviewed timesheets and expense reports for approximately 125 consultants
• Developed and maintained database for continuing education credits for entire staff.
• Recorded and distributed incoming carrier and overnight packages. Coordinated daily courier and overnight
deliveries
• Maintained electronic meeting registration database for conference rooms. Coordinated catering services
for meetings
Administrative Assistant
Deloitte & Touché, LLP - Detroit, MI - 1996-08 - 1998-05
• Provided assistance with facilitation and setup of all internal meetings
• Distribution of mail and overnight packages and time sensitive materials on a daily basis
• Provided assistance with mass mailings, printings and meeting materials/handouts
• Coordinated the assembly and delivery of work paper trunks from facility storage to client site
EDUCATION
Business Acumen
Wayne County Community College
SKILLS
60 WPM, EXCEL, MS WORD, OUTLOOK, POWERPOINT
ADDITIONAL INFORMATION
Technical Skills MS Word Excel Outlook PowerPoint Typing 60 wpm Excellent spelling and grammar skills