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Bilingual Administrative Professional Support

Houston, TX
March 26, 2018

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Sandra DeLeon

**** **** **. • Houston, TX *****832-***-**** • Email:

Qualifications Summary

Bilingual Administrative Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively, Capabilities include:

Customer Service & Relations

Microsoft Office

Payroll Systems - KATS, KRONOS, ADP


HR Administrative Support




Bilingual (Spanish)




Onboarding Analyst, BHP BILLITON 2017 – 2018, Houston, TX

Own Onboarding request from end to end

Ensure continued progression of the onboarding request

Communicate status to internal and external parties

Assess, execute and document onboarding process for different desks as required

Manage status updates to end users

Identify and escalate issues as appropriate

Provide feedback continually to improve process

Service Now Ticketing System

Active Directory Knowledge

HR Assistant, GOODYEAR TIRE & RUBBER CO. 2015 – 2017, Houston, TX

Create and enter requisitions into SAP SRM system

Managed time & attendance

Maintained weekly headcount requisition reports

Update associates personal information

Verify and audit status changes

Collaborate with Talent Acquisition to recruit individuals for Goodyear

Create and transfer job description into templates

Maintain and file training certifications

Responsible for all new hire processes

Create and check-in badges for visitors

Office duties as needed

HR Specialist / Data Entry, NRG ENERGY 2014 – 2015, Houston, TX

Update data into SAP (New Hires, Terminations, Position Title, Salary, Change of Address, LOA)

Resolve SAP issues and inquiries affecting HR, Benefits, and Payroll and employee issues

Manage employment records requests

Maintain and scan HR documentation

Customer service

Maintained KATS and KRONOS working hours for payroll deadlines

Other office duties as needed

HRIS Assistant / Data Entry, NALCO CHAMPION 2013 – 2014, Houston, TX

Input employee data into SAP for new hires, changes, and terminations

Maintain current, accurate, and timely employee data records; end-to-end SAP processing

Run audit reports, review for issues/errors, and make necessary corrections to employee records

Maintain ongoing system user documentation

Create reporting solutions and execute ad-hoc reports

Reply to inquiries and relay process instructions clearly

Maintain data change for KATS and KRONOS payroll deadlines

Administrative Assistant (HR/Benefits), ROWAN COMPANIES, INC 2013 – 2014, Houston, TX

•Maintained HR records via LiveLink and SAP

•Compiled and e-scanned files and reports

•Prepared and mailed new hire benefit packets

•Created on easy retrieval process for HR system information

•General office duties as needed

HR Assistant/Admin Assistant, NCPS - C/O C&J Services 2011 – 2013, Houston, TX

Data entry in HRIS/ORACLE

Supported HR Director, HR/Payroll Manager, HSE Dept, VP of HR

Reviewed and filed new hire paperwork

Submitted Purchase Orders requests using HRIS/ORACLE

Processed and created new HR purchase requisitions

Updated employee status in HRIS

Performed verifications of employments for new hires, DOT and NON-DOT

Maintained office supplies inventory list

Coordinated Employee Awards

Created and maintained HSE Training reports and logs

Maintained and filed Compliant reports

Participate in staff meetings

Assisted with payroll duties such as timesheets and login employee hours

Assisted other general office functions and assist other staff as the workload requires

Provide back-up assistance to the Executive Assistants to support the CEO, Executives and Director board groups for their department.

Greeted and created badges for visitors, generated and utilized identification scanner to check-in/check-out guests.

Coordinated meetings and conferences including scheduling rooms, food service and international/domestic travel arrangements.

Answered telephones promptly, courteously assist clients and employees throughout the organization. Generated presentations for energy suppliers and vendors.

Job Skills

Self-directed, able to work independently.

Good organizing & planning skills.

Good multi-tasking skills.

Ability to support a large group of professionals.

Good written & verbal communication skills.

Good judgment & interpersonal skills.

Able to manage confidential materials and information.


CHARLES H. MILBY HIGH SCHOOL -- Houston, TX - Diploma, 1999

UNIVERSITY OF PHOENIX – Houston, TX, 2014 - Present

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