Bilingual Administrative Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively, Capabilities include:
Customer Service & Relations
Payroll Systems - KATS, KRONOS, ADP
HR Administrative Support
Onboarding Analyst, BHP BILLITON 2017 – 2018, Houston, TX
Own Onboarding request from end to end
Ensure continued progression of the onboarding request
Communicate status to internal and external parties
Assess, execute and document onboarding process for different desks as required
Manage status updates to end users
Identify and escalate issues as appropriate
Provide feedback continually to improve process
Service Now Ticketing System
Active Directory Knowledge
HR Assistant, GOODYEAR TIRE & RUBBER CO. 2015 – 2017, Houston, TX
Create and enter requisitions into SAP SRM system
Managed time & attendance
Maintained weekly headcount requisition reports
Update associates personal information
Verify and audit status changes
Collaborate with Talent Acquisition to recruit individuals for Goodyear
Create and transfer job description into templates
Maintain and file training certifications
Responsible for all new hire processes
Create and check-in badges for visitors
Office duties as needed
HR Specialist / Data Entry, NRG ENERGY 2014 – 2015, Houston, TX
Update data into SAP (New Hires, Terminations, Position Title, Salary, Change of Address, LOA)
Resolve SAP issues and inquiries affecting HR, Benefits, and Payroll and employee issues
Manage employment records requests
Maintain and scan HR documentation
Maintained KATS and KRONOS working hours for payroll deadlines
Other office duties as needed
HRIS Assistant / Data Entry, NALCO CHAMPION 2013 – 2014, Houston, TX
Input employee data into SAP for new hires, changes, and terminations
Maintain current, accurate, and timely employee data records; end-to-end SAP processing
Run audit reports, review for issues/errors, and make necessary corrections to employee records
Maintain ongoing system user documentation
Create reporting solutions and execute ad-hoc reports
Reply to inquiries and relay process instructions clearly
Maintain data change for KATS and KRONOS payroll deadlines
Administrative Assistant (HR/Benefits), ROWAN COMPANIES, INC 2013 – 2014, Houston, TX
•Maintained HR records via LiveLink and SAP
•Compiled and e-scanned files and reports
•Prepared and mailed new hire benefit packets
•Created on easy retrieval process for HR system information
•General office duties as needed
HR Assistant/Admin Assistant, NCPS - C/O C&J Services 2011 – 2013, Houston, TX
Data entry in HRIS/ORACLE
Supported HR Director, HR/Payroll Manager, HSE Dept, VP of HR
Reviewed and filed new hire paperwork
Submitted Purchase Orders requests using HRIS/ORACLE
Processed and created new HR purchase requisitions
Updated employee status in HRIS
Performed verifications of employments for new hires, DOT and NON-DOT
Maintained office supplies inventory list
Coordinated Employee Awards
Created and maintained HSE Training reports and logs
Maintained and filed Compliant reports
Participate in staff meetings
Assisted with payroll duties such as timesheets and login employee hours
Assisted other general office functions and assist other staff as the workload requires
Provide back-up assistance to the Executive Assistants to support the CEO, Executives and Director board groups for their department.
Greeted and created badges for visitors, generated and utilized identification scanner to check-in/check-out guests.
Coordinated meetings and conferences including scheduling rooms, food service and international/domestic travel arrangements.
Answered telephones promptly, courteously assist clients and employees throughout the organization. Generated presentations for energy suppliers and vendors.
Self-directed, able to work independently.
Good organizing & planning skills.
Good multi-tasking skills.
Ability to support a large group of professionals.
Good written & verbal communication skills.
Good judgment & interpersonal skills.
Able to manage confidential materials and information.
CHARLES H. MILBY HIGH SCHOOL -- Houston, TX - Diploma, 1999
UNIVERSITY OF PHOENIX – Houston, TX, 2014 - Present