Customer Service Management

Harbhajan Singh

**** ******* ***, *********, ** (46143)

Phone: (317) 531 - 1053

Email: ***************@*****.***

Objective:

To provide excellent service to facilities.

Skills:

Active listening and communication to both associates and customers alike. Time management, attention to detail.

Customer service orientation, social-cultural awareness, multilingual (English, Punjabi, and Hindi).

Computer skills: Windows 2000, XP, Vista, and 2007, MS Word, Excel, PowerPoint, Publisher, 10-keys expert.

Ability to process information through a register system.

Ability to learn and adapt to operating all equipment necessary to perform my job responsibilities.

Presentation skills

Teaching skills (Total 36 Years)

Recevied excellent employee award.

Education

Masters of Commerce- Himachal INDIA (June 1996)

Masters of Education- Himachal INDIA (June 1998)

Bachelor of Education – Punjab INDIA (April 1978)

Bachelor of Science – Punjab INDIA (April 1977)

High School Diploma- Punjab INDIA ( April 1974)

Experience:

Warehouse Fedex Indianapolis, Indiana (Sept 2015 – Jan 2016) : Responsibilities: Sorting and Label Management. Recevied excellent employee award.

Warehouse Associate Lasara Distribution, India (April 2014 – April 2015) : Responsibilities: Shipping, Receiving and other warehouse work.

Punjab Education Department, India (Nov 1978 – April 2015) Total 36 Years

Responsibilities: Teach Commerce, Science and Mathematics to college and 12th grade classes in Area:

Audit

Accounting

Actuarial science

Business system analysis

Business economics

Decision analysis

Economics

Econometrics

Electronic commerce

Risk management / Financial risk management

Strategic management

Statistics

Taxation

Extracurricular: Events Coordinator and Volunteer Services in art and craft school competitions.

Contact this candidate