Administrative Assistant State University

MIREYA (MYRA) A. JACKSON

**** ******* ****, *****, ******* 229-***-****

EXPERIENCE

August 2012 – Present

ABAC (Abraham Baldwin Agricultural College) Tifton, GA

**** ***** ***, ******, **

Residence Life & Housing Office Manager

Work under the direction of Director of Housing maintaining budget spreadsheert. Consolidate and track all expenditures for housing. Update budget spreadsheet when paying invoices to make sure we note what budget and program it comes out of.

Assist customers on the phone and in person. Respond to all inquiries regarding our Residence Life & Housing.

Review and compose emails regarding inquiries and to coordinate services, or respond to student, parents, or adminstrators at ABAC.

In charge of submitting completed paperwork for new hires, resignations, and termination of employment. Complete the check out guidelines of items employees need to turn in when terminated, ie. Keys, remove from all access to our student files, campus emails.

Work closely with Corvias (maintenance group) personnel in completing work orders/problems in apartments in a timely manner to assure our students are taken care of.

Responsible for maintaining office supplies needed for Housing Office.

Maintain daily calendar for Director of Housing, Assistant Housing Director. Coordinate travel arrangement for Housing Office Staff. Complete check requests for travel and complete Travel Reimbursement after travel is completed.

Point of contact for Housing Office for reserving Conference Rooms. Set up conference room with appropriate supplies.

Compose agenda’s, send out email notices to all employees attending meetings. Create Power Point Presentations when needed. Compose Training Manuals for office use or distribution to the public. Keep accurate files of staff travels and approval forms, complete and submit Check Request to pay for Conference Registrations, Hotel and Per Diem per day, or affiliation fees.

Plans and coordinates activities for students and staff. i.e., Fall Fest, Spring Fling, Nightmare on Moore Street, Office Birthdays, Christmas Parties, Thanksgiving Luncheon, Retirements also assist Dean of Students with Family Weekend.

Assist Housing Director and Assistant Director, with daily office work, in creating spreadsheets in Excel, typing correspondence. Picking up and distributing mail and replying to requests. Also maintain a filing system that contains all important correspondence and personnel records for our Office. Process and maintain copies of new hires, resignations, pay increases, and terminations.

Deal with vendors and suppliers in ordering all supplies and equipment for our office. Process invoices and process Purchase Order Requests and Check Requests to pay vendors.

Handle all bookkeeping in our office, making daily deposits of housing payments and renewals. Post charges and payments to student account.

Maintain all Confidential information, such as personnel records, for our department, to include PIF’s ( Payroll Information Form), new hires, resignations, Background Checks, for the Residence Life & Housing Office. Collect and maintain personnel information for CA’s (Community Assistants) and student workers. Complete and process all Human Resource forms for employees and Student Workers in our office.

Responsible for Office Petty Cash in approving and processing requests and reimbursement receipts of purchases by staff.

Responsible for Housing Budget updates on expenditures and transferring funds from one budget to another.

Responsible in approving all Housing Exemptions Requsts for ABAC students using STARREZ software.

Maintain accurate and concise financial records that could be audited at anytime by our Procurement Office at ABAC.

Other Duties as assigned.

Work was performed under limited supervision and with wide latitude for independent judgment.

July 2014 – April 2015

Harbor Pointe Apartments/Boyd Management Co. Tifton, Ga

88 Richards Drive, Tifton Ga.

Part Time Property Manager for a Tax Credit Property for 55 or older residents.

Manage property day to day operations of a 56 Unit Tax Credit Property which included:

Collect and process rent payment on YARDI Software

Process payment Voucher from DCA (Department of Community Affairs) for Section 8 Residents.

Supervised Maintenance person.

Reported all maintenance work orders, follow up with residents to confirm service was performed to their satisfaction. Ordered any parts needed by maintenance through our many suppliers.

Conducted Monthly Apartment Inspections for any deficiencies and if any, address with the resident.

Maintained accurate confidential Resident files with copies of Lease, financial documents, Monthly inspection reports, Next of Kin form and Expiration Forms.

Gathered financial information from residents to do Recertification on every resident when their Lease needed to be renewed. To make sure they were still eligible to continue living on Tax Credit Property. Once lease renewal and additional documentations were signed and I notarized them, I would upload to Residents File on YARDI software for their permanent record with BOYD Management in Columbia, South Carolina.

Create and distribute Newsletter to residents letting them know about Monthly Activities that I would plan at Club House for Residents, i.e., Craft Class, Monthly Birthday Celebrations, Holiday Luncheons, Fire Extinguisher Training, CPR training, Community Yard Sales, etc.

Set up inspections for Elevator Certification, dealt with all vendors, such as Landscapers, Locksmith, AC repairs, roof repairs. Made sure the property passed DCA standards for no Health Hazards.

Processed all Invoices for Property through YARDI Payscan Software.

In charge of Property Petty Cash.

Other duties as needed to maintain property in pristine condition.

Work was performed under limited supervision and with wide latitude for independent judgment.

Letter of Recommendation available upon request.

May 2011 – October 2011

Brownlee Agency Tifton, GA

1803 King Road, Tifton, GA

Property & Casualty Insurance Agent

Licensed Property & Casualty Insurance Agent.

Reviewed New Policies & Renewal Policies to insure all Endorsements (Accord Forms) requested by Insured were included in Policy. Mailed out Insureds copy of Policies or Endorsements once they were processed. Spoke to Insured to verify all Change Requests, Endorsements, Amendments & Claims filed. Contacted Insurance Underwriters to follow up on claims pending, change requests or new policies. Updated TAM app when Equipment, Vehicles or Property was being added or deleted. Mailed out confirmation letter of changes to Insured stating changes made so insured could sign and return to our office to scan into Change Activity on Insureds Policy.

Scanned all documents using Bar Codes into the proper Insured account using ETfile (paperless office) Used Faxadvantage to fax document from the desktop after scanning document into insureds policy.

Issued Certificate of Liability to Farmers to show Vendors they have Liability Insurance for their Produce or Product. Add Loss Payees (Banks or Finance Companies) for Equipment being leased or financed and mail Evidence Certificate. Also created Spreadsheets on Excel for insured’s equipment, jewelry or guns/rifles insured on policy and attached to the TAM app.

Work is performed under limited supervision and with wide latitude for independent judgment.

Feb. 2007– July 2010

Georgia Department of Migrant Education/Education Recruiter Lenox, GA

221 North Robinson, Lenox Ga. 229-***-****

Regional Recruiter

Conduct eligibility interviews and complete COE’s (Certificate of Eligibility) Forms for young adults under the age of 22 and Migrant Families with school aged children in accordance with Federal and State regulations to be able to qualify for Migrant Education services in Georgia school districts.

Assist Migrant Families that move into a new county with referral for services, assisting Children become enroll in local school district.

Work closely with other state agencies, i.e., School Districts in 22 Counties, Local Education agencies, Food Banks, Health Departments, local Colleges and Technical schools in order to assist migrant students to accomplish their educational needs. Provide referrals to other state agencies in the surrounding area.

Coordinate and assist in training LEA’s (Local Education Agents) in local schools for proper recruitment requirements and techniques, to include recruiting OSY, and also observation forms for quality control in recruitment practices. Home visits to families arriving new to the area to assist parents of school aged children enroll in school.

Attend local and state trainings as required by the Georgia Dept. of Education.

Work closely with local farmers in coordination of recruitment of Out of School Youths arriving at farms from other countries to assist them in learning Basic English and refer to HEP if met qualifications.

Significant traveling within 22 counties in assigned geographic region and work flexible hours including occasional evenings and weekends.

Attended and participated in Parent workshops and PAC meeting in local school district when scheduled.

Work is performed under limited supervision and with wide latitude for independent judgment.

Work was performed under limited supervision and with wide latitude for independent judgment.

Letters of Recommendation available upon request.

Nov. 2005–Nov. 2006

Georgia Department of Labor Tifton, Ga.

310 S. Tift Ave., 229-***-****

Migrant Outreach Specialist

Coordinate outreach services within the designated area of Department of Labor Tifton office. Identify migrant and seasonal farm workers and offer additional employment opportunities in the area.

Assist clients in job search, writing resumes, employment applications and unemployment benefits when terminated or laid off by employer. Screen and provide referrals to clients for jobs in the area of interest. Also provided information on additional services and training available to them through the Department of Labor.

Meet with employers to post job opening with the Department of Labor or to complete a Job Listing on the network.

Assist the Agriculture Specialist in conducting housing inspections in order to approve job orders for H2A workers coming into the area local area farms to work on harvesting fruits and vegetables.

Official Complaint Specialist for all clients assist with labor or wage complaints that come into the office, by researching complaints, conducting interviews and resolving issues.

Participate in Job Fairs, Health Fairs and other support group functions and activities to promote employment available in their areas. Conducted and participated in seminars to inform community of various agricultural rights and compliance requirements that are mandated by the Georgia Dept. of Labor to ensure equal employment opportunities.

Conducted annual wage surveys with local farms to compile reports to the Labor Commissioner.

Work was performed under limited supervision and with wide latitude for independent judgment.

Work was performed under limited supervision and with wide latitude for independent judgment.

Letters of Recommendation available upon request.

July 1992– July 2005 Harlingen, Texas

Texas Department of State Health Services, 601 W. Sesame Drive 956-***-****

Administrative Assistant IV

Worked directly under the direction and supervision of the Regional Medical Director, Deputy Regional Director and Chief of Staff. Performed advanced responsible technical, administrative, clerical duties, and program management duties. I provided professional level research, complex technical assistance on special project development for the DRD and Chief of Staff.

Responsible for the daily operation of running the Administration Office which included but not limited in preparing and processing travel vouchers, monthly payroll, review program budgets at end of Fiscal Year and submitted finding to Deputy Regional Director and Chief of Staff before submitted to our Headquarter Office in Austin, Texas.

Responsible for making all Travel Arrangements for our Regional Medical Director, Deputy Regional Director and Chief of Staff.

Responsible for all confidential file for employees. I participated in the development and maintenance of scheduling regional activities for the DRD and Chief of Staff. Provided technical support to Program Managers in charge of a state funded programs under the direction/supervision of the Regional Director, Deputy Regional Director and Chief of Staff.

Assisted Program Managers in compiling Strategic Plans, and National Performance Standards Surveys for our clinics in the 19 Counties we serviced.

Worked closely with Local Health Department Directors, County Health Authorities, Elected City Officials, County Judges, Community Action Councils, Attorney General’s office and the public when coordinating events in their counties.

Prepared/compiled reports and information manuals for Public and Internal distribution. Responsible for compiling/updating emergency contact list for the use of contacting vital agencies and personnel should a natural disaster or an outbreak should occur in our area.

Responsible for ordering supplies/office equipment for the Administration office, Accounting Office, Human Resources and Warehouse staff using the software Hurricane.

Responsible for Office Petty Cash in approving and processing requests and reimbursement receipts of purchases by staff.

Worked closely with our State Attorneys by gathering pertinent information of employees when law suits were filed, also maintained accurate personnel files that were used by Attorneys for the State of Texas. Was responsible for all Open Record Requests.

Assisted with Annual Doctors without Borders event we held in Indigent Counties. Collected Curriculum Vitae’s from all doctors that would participate in providing medical treatment and send to Department of State Services in Austin, Texas where are headquarters were located.

Work was performed under limited supervision and with wide latitude for independent judgment.

1991–1992

Valley Women’s Clinic Harlingen, Texas

1717 Ed Carey Drive, 956-***-****

Patient Liaison

Register patients.

Retrieve patient medical charts for Doctor to review before seeing the patient and also make notes after seeing the patient.

Processed daily payments from patients and submitted necessary documentation to bill Medicaid or private insurance.

Assist patients with appointments or medical concerns.

Dealt with Pharmaceutical vendors by receiving all pertinent information and forward to Doctor for review or to set up appointments for a later date.

ADDITIONAL INFORMATION

Bilingual – Fluent in English and Spanish

Computer literate in the following programs: BANNER, Microsoft Office Word, Excel, Microsoft Office PowerPoint Viewer 2007, Microsoft Outlook, Internet Explorer, PeopleSoft/OnTime, Smart Draw 6, Corel Draw, VISIO, ETfile, YARDI WORK ORDER/PAY SCAN Software, StarRez, Faxadvantage, XMediusFax, 10 key calculator.

Knowledge of Basic Accounting Skills

NOTARY Public

Licensed Real Estate Agent for the State of Georgia

OneUSG Connect for Timekeeping

Previous Member of the “GICH” for the City of Tifton (Georgia Initiative for Community Housing) Committee with the Tifton/Tift County Community Development Council.

Previously had Property & Casualty Insurance license, did not renew.

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