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Administrative Assistant Executive

Orlando, FL
March 26, 2018

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DENISE MCDOWELL / 407-***-****

Orlando, Florida


Over 20 years of Executive and Administrative Assistance and Office Personnel Management. Key Areas of Expertise: Executive Assistance ■ Administrative Assistance ■ Office Management ■ Cost Account Supervision ■ Human Resources Management ■ Communications Skills ■ Computer Skills ■ Highly Interpersonal


10/2016 - Current: Senior Receptionist/Administrative Assistant, Equity Prime Mortgage LLC, Orlando, FL

■ Is the first contact for all customers seeking mortgage assistance; greets clients; answers and directs incoming calls

■ Conducts Office Administrative Functions -- Preps Monthly Sales Meetings – Completes all Title Company vetting and approval requests with follow through communications – Assists Office Manager

■ Responsible for 78 employees associated with this location and all office logistics in support of operations

■ Maintains Incoming & Outgoing Mail and Packages along with all office supplies and inventory

■ Coordinates monthly caterings along with setting up/coordinating events for mortgage lenders to conduct

"Lunch & Learns" with realtors or borrowers – often requires the set-up of video conferencing for meetings

■ Responsible for office copying/faxing, FedEx shipments, errands and deliveries, and vacation tracking

■ Assists with new employee orientations and computer systems set up

■ Updates all Social Media with frequent posts keeping the business line relevant 6/2012 – 9/2016 Office & Facilities Coordinator / Executive Assistant Power Grid Engineering, LLC

■ Transacted all Business License applications for each state where company conducts engineering

■ Renewed President’s Professional Engineer Licenses (PEL) for each state

■ Updated Business Firm Licenses and Certificate of Authority (COA) Licenses for each state

■ Coordinated the President’s & Chief Financial Officer’s GoToMeetings and GoToWebinars

■ Administered online Cardiopulmonary Resuscitation (CPR) training for each Field Engineer

■ Directed office employees and new hires to attend CPR training courses on a quarterly basis and as required

■ Coordinated all aspects of Safety, Core Values, and State of the Company meetings monthly and quarterly

■ Provided assistance for yearly reviews, employee evaluations, and new hire orientations

■ Documented work related incident/accident investigations, and was an officer of the OSHA Committee

■ Supervised front office security and visitor entries to include badge authorizations and compartment access

■ Coordinated office events, staff meetings, conference schedules, catering, and audio-visual requirements

■ Reviewed and authorized employee credit card/cost account submittals

■ Reconciled/audited expenses to numerous cost accounts for the President, CFO, and four company VPs

■ Assisted Business Development/Marketing with hotel logistics, travel itineraries, and cost accounts

■ Defined procedures for retention, protection, retrieval, transfers, and disposal of company records

■ Oversaw equipment procurement and maintenance; evaluating products, services, and warranties DENISE MCDOWELL PAGE 2


11/2011 – 6/2012: Executive Assistant to the Regional Vice President, Ross Corporation, Casselberry, FL

■ Managed schedule, travel, interviews, all meetings, and processed daily weekly, and monthly reports

■ Reviewed and maintained all confidential information for the VP and the Senior HR representative

■ Coordinated the presentation for the companywide store communication strategy conference

■ Maintained filing system for reports, correspondence, memorandums, presentations, other communications

■ Supervised 3 Senior Administrative Assistants and tracked all for vacation for office and executive staffs

■ Processed all of VP, Zone & Senior Loss Prevention Director’s expenses within the Expense Reporting System

■ Managed office communications, incoming/outgoing mail, UPS, DHL, and FedEx 1/2006 – 11/2011: Executive Assistant, Lockheed Martin Corporation, Orlando, FL

■ Tracked and maintained overhead actuals of total employee normal hours and their overtime hours

■ Coordinated/updated briefings for all Vice President & President meetings and published minutes

■ Managed the Vice President & President’s business schedule, travel arrangements, and expense reporting

■ Monitored and reported on all corporate compliance training for nearly 300 employees

■ Directed all mail/communications services to 47 expatriated engineers in over 30 worldwide locations

■ Maintained filing system for reports, correspondence, memorandums, presentations, other communications

■ Provided resolutions regarding labor, payroll, vacation, HR benefits, medical, and administrative issues

■ Administered employee time keeping within Lockheed Martin Global Inc. and Overseas Corporation

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