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Quality Assurance Technician

Katy, TX, 77494
March 26, 2018

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Dùane Shipp


*** ***** **.


Katy, Texas 77494

Quality Assurance Experience

Avella, Houston, Texas

Quality Assurance Technician, June 2017-Current

Responsibilities include:

Work under the direction of the Quality Assurance Officer to investigate internal or external quality related complaints.

Work collaboratively with company Regulatory Affairs personnel to ensure current understanding of all rules and regulations from applicable regulatory boards and committees (example: State Board of Pharmacy, USP guidelines and OSHA).

Work collaboratively with the Pharmacists and Technicians to ensure our quality and compounding policies and procedures are kept current.

Review and verify calculation accuracy and compounding requirements for “New Drug Formulas” with oversight by the Pharmacist in Charge (PIC) at Houston.

Responsible for sending out quarterly QA test samples to contracted external Laboratory for testing/analysis, receive, and review of test results for acceptability.

Assist the Quality Assurance Officer in conducting quarterly or biannual onsite Internal Quality Assurance audits at all Avella Retail, Laboratory, or Mail Order facilities.

Assist QA Officer in conducting biannual quality assurance meetings or Quality related training for existing or new programs impacting all Compounding Pharmacy Technicians or other internal staff in the company.

Work collaboratively with the Quality Assurance Officer in: Drafting of new QA Departmental procedures, review of new or revised company procedures, and training and development of all newly hired compounding technicians (training includes but is not limited to; dosage forms, proper technique, safety precautions, calculations, current compounding laws, workflow etc.)

Perform other duties assigned by the Quality Assurance Officer to ensure uniform quality assurance throughout the entire company.

Colbert Packaging, Lake Forest, IL

Quality Assurance Technician, May 2015 – Mar 2017

Major emphasis includes: Auditing and Assessing

Auditing responsibilities include:

oInternal Auditor

oIncoming inspection of outside processed W.I.P and Finished Goods and pharmaceutical label inserts

oQualified Copy Reader

oPrepare and complete Certificates of Compliance

Assessment responsibilities include:

oCalibration of various programs including setting and documenting

oReport Critical Defects and Negative Trends to all levels of Management

oCollect and review customer samples

oAdminister tests including Score Bend Tests, Coin-Reactive Ink Tests, Anti-Counterfeiting Feature Testing, Spectrophotometer Testing, Braille Copy Approval and Height Tests

Abbott Laboratories, Abbott Park, IL

Advances Manufacturing Quality Assurance Technician, December 1999 – February 2006

Major emphasis included: Inspecting and Assessing

Responsibilities included:

oInspected manufacturing documents for accuracy, completeness and compliance

oGenerated cost and time savings through handling backlogs workload of packets over 3-year period

oNegotiated new operating procedures through leading research conducted on the work floor

oPartnered with manufacturing to make document procedure improvements

Warehousing Experience

Actavis, Gurnee, IL

Warehouse Control Clerk, November 2013 – December 2014

Major emphasis included: Inventory Counts and Shipping Products

Responsibilities included:

oPerforming Inventory Control Counts throughout warehouse on various products

oReplenishing Product, via on line database. throughout warehouse

oPrepare and Ship product, per customer requirements, domestically

Abbott Laboratories, Abbott Park, IL

Senior Material Handler, May 2006 – October 2012

Major emphasis included: Inventory Counts and Shipping Products

Responsibilities included:

o(Perform Inventory Cycle Counts

oReleased product from Quarantine

oCommunicate with Carriers to resolve shipment problems and errors

oPrepare and Ship product, per customer requirements, domestically


College of Lake County, Grayslake, IL

oArea of Study: Business Management: 1984 – 1986

oConcentration: N/A

Iowa State University, Ames, IA

oArea of Study: Business 1983 – 1984

oConcentration: N/A


Forklift Certification (2010-2012)

QA Certification (1999-2015)


Computer: Microsoft Word, Excel, PowerPoint (proficient)

Communication Skills

Analytical Skills

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