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Administrative Assistant Customer Service

Location:
Indianapolis, IN
Salary:
55000.00
Posted:
March 26, 2018

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Resume:

**** *** ******** *****

Indianapolis, IN *****

HOLLY L. BURTON

ac4xn9@r.postjobfree.com

Cell: 317-***-****

Expertise includes:

Executive and Legal Administrative Support Correspondence Database Management Staff Training Travel Arrangements

Calendar Management Meeting Coordination Document Maintenance Customer Service

Procedural Development Court Reporting Regulatory Compliance Compiling Expenses

A/P & A/R Inventory Control Data Entry Office Supplies Purchasing

PROFESSIONAL EXPERIENCE

TECHNICOLOR USA, INC., Indianapolis, IN 2013 – 2017

Executive Assistant/Paralegal

Support General Counsel of Litigation and Compliance, as well as General Counsel of Labor and Employment with international and domestic travel arrangements, expenses, meeting preparations and minutes, presentations and calendaring. Assist and coordinate filings and collecting evidence for litigation and HR matters with outside counsel and internal employees.

■All aspects of corporate goverance including preparation of board minutes and resolutions, and maintaining minute books for 25+ entities in the America’s, Canada, Mexico, Brazil and Chile.

■All aspects of product liability matters as well as AT&T claims.

■Implemented tranisition from TyMetrix to Serengeti ebilling software company-wide and became the administrator of the system, opening matters, adding new firms and working with the various controllers to ensure matters are being billed correctly.

■Implemented Legal Department move consisting of 5 file rooms, utilizing record retention schedule and reducing to one room.

■Assist with Legal Holds, maintaining an HR and immigration data base.

■Maintain inputting agreements, emails and documents are entered into Interwoven repository.

■Assist with all aspects of 8TICS (Sorbane Oxley) practices are in compliance as well as participating in internal audit testing.

■Maintain data base of all open matters and coordinating updates with company attorney’s.

■Administrator of Iron Mountain offsite storage, coordinating pick-up of documents, working with departments on destruction of boxes according to record retention schedule.

NOVOGRADAC & COMPANY, LLP, Alpharetta, GA 2012-2013

Office Manager

Assist managers with recruiting new clients, scheduling meetings, maintaining office calendars, and continuing education requirements. Coordinate with home office in San Francisco, CA partners multiple licensing, office supplies, time entry, and billing arrangements. Coordinate all aspects of recruiting new staff members and interns.

■Implemented and maintained a system to monitor compliance of 12 LIHTC properties to ensure they are in compliance with Federal grants and laws.

■Coordinated with IT personnel and building management on computer software and implementation of security badges for all employees to comply with building managementsr requirements.

MCKESSON CORPORATION (Contract Position), Alpharetta, GA 2012 – 2012

Legal Assistant

Assist 2 attorneys with calendaring, travel arrangements, maintaining contract edits, expenses, invoicing and corporate functions.

NOVOGRADAC & COMPANY, LLP, Alpharetta, GA 2011-2012

Administrative Assistant

Support 3 partners, 1 principal, and multiple managers with assisting in tax preparation, audits and proposals, expense accounts, travel arrangements, and all office correspondence.

MIDWEST INDEPENDENT TRANSMISSION SYSTEM OPERATOR, Carmel, IN 2006–2010

Legal Administrative Assistant/Paralegal

Supported 3 attorneys and 2 paralegals with filings, communication, scheduling, expenses, and travel arrangements. Summarized orders and weekly reports to executive officers, BOD, and stakeholders. Prepared daily correspondence with outside counsel in Washington DC to coordinate filings. Maintain e-mail address with correspondence from FERC on orders, comments, public notices, and rulings to ensure documents were scheduled and communicated to appropriate legal counsel. Supported contract preparation to ensure market participants were eligible to become members of Midwest ISO. Maintained File Index System with filings and correspondence regarding dockets. Trained new hires for administrative and paralegal positions.

■Developed procedures to communicate with Federal Energy Regulatory Commission (FERC) and subject matter experts to ensure all understood directives and deadlines. Coordinated filings to meet customer and federal demands.

■Spearheaded project to update file room; converted file room to scanning/bar code system, removed old and closed filings and materials, and placed files in secure location off-site.

■Developed, implemented, and maintained process to track status of all pending projects, filings, and cases comprising status information on 300-500 cases.

■Drafted corporate minutes, departmental minutes and contracts for clients and stakeholders.

■Edited and proofed company bylaws.

■Transcribed corporate documents for attorneys.

~ continued ~

EARLY CAREER HISTORY

Marion County Superior Court ~ Court Reporter

Marion County Recorder ~ Executive Assistant

Gold Medal Products ~ Office Manager

EDUCATION & TRAINING

2011 - Bachelor of Science in Business Management ~ Magna Cum Laude (3.7 GPA) ~ Indiana Wesleyan University

2011 - Certification in Human Services ~ Indiana Wesleyan University

2009 - Associates of Science in Business ~ Indiana Wesleyan University

Notary Public – November 21, 2023 (Expiration)

Microsoft Word I, II, III ~ New Horizon’s Learning Center

Microsoft Excel I, II, III ~ New Horizon’s Learning Center

Business Communication ~ SkillPath Seminars

TECHNICAL SKILLS

Windows ’97, ‘98, 2000, 2007, 2008, 2010, LegalSuite, Adobe Pro, Serengeti, TyMetrix, Interwoven, Wang Document Imaging System, PowerPoint, Excel, Word, Outlook, Visio, Lotus Notes, Quicken, Peachtree, GroupWise E-mail & Calendaring



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