Customer Service Microsoft Office

MISS. NANTAVAN THIANCHOT

E-mail : t ********@*****.***

Tel : +60-17-274**** ( whatsapp number)

+666******** (Thai number )

Date of Availability : Immediately

Expected Salary : 3800RM - 5000RM

WORK EXPERIENCE

CSTS ANALYST : S utherland Malaysia Kuala

Lumpur, Malaysia

Industry : Call Center / IT-Enabled

Services/BPO

Specialization : Customer Service

Role : C onsultant/Customer Service

Representative

Position : Consultant- Service Delivery

Team L evel Junior Executive with 2 project 1

year experience

start work from 21 Nov 2016 - 19 Jan 2018

Responsibilities : A nswer incoming phone calls

and E-mails on the Customer Service Creates and

documents interactions in tools

-Provides information competent for service

assistance

-Effectively communicates resolution to customer

issues

-Escalated issues or when resolution cannot be

confirmed

-Performs all procedures accurately, including follow policy processes

Monthly Salary : MYR 3,300 not included VPP

S UMMER INTERNSHIP:

C HOMMATAT SOMBUT LAW

OFFICE (JUNE 2016 – AUGUST 2016 ) Two

month of work experience in Chommatat Sombut

law o ffice in the other name is SME Law Service

Co.,Ltd

O BJECTIVE :

S eeking a Challenging position on

organization that provided opportunities for

Advancement and growth to work in an

organization where my skills and hard work can

be properly utilized.

EDUCATION:

2012 - 2016 School of Law : Mae Fah

Luang University

: Chiang Rai : Thailand

2009 - 2012 High School in Tepleela

School : s cience – math program

SKILLS & ABILITIES :

o Initiative, result oriented and good

team player

o Oral & Writing Communication

o Moderate English

Communication

o Able to use Microsoft Office,

Internet

o Work well under pressure

o Highly ambitious

o Customer Service

o Time management

o Problem Solving

A BIT ABOUT MYSELF HERE

F or me, I can work under pressure and

meet tight schedules and every time I am giving

to full respect to the elders, and friend circle also. I am very soft and flexible nature and very

dedicated to our work and like to learn new thing

always.

Contact this candidate