First Names: Zanele Audrey
Marital Status: Single
Residential Address: 37 Ferreira Street, Turffontein, 2190
Email address: firstname.lastname@example.org
MS Word, MS Excel, MS power point, VIP payroll, People soft, Pay-well, S-Cubed (HR System), Collaborator (employees documentation file), ORACLE, Q-Pulse and Medi-tech
Career Objectives: To grow and be successful in the Human Resources field and be involved in major HR discoveries and commercially valuable industrial processes.
I consider myself to be a dynamic, driven and dedicated worker, always willing to undertake a new challenge. I set high standards for myself and always aim to achieve more. I work well under pressure, through the employment of good time management skills. I also possess strong leadership qualities, yet I am able to work coherently with others and have an excellent relationship with peers. My enthusiasm and perseverance enables me to effectively adapt to any working environment, making me an asset when innovation is required. I maintain confidentiality, use sound judgement and perform independently. I am respectful, flexible and consistent.
Last school attended: Bhekuzulu College (KZN)
Highest Standard passed: Matriculation (1991)
Subject Passed: Mathematics, Physical Science, Biology, Business Economics
Zulu, English and Afrikaans
1.Name of Institution: University of Durban-Westville
Qualification: Bachelor of Art (1993 – 1995)
Subjects: Zulu 3, Sociology 3, Psychology 2, Geography 1
Political Science 1
2.Name of institution: University of Natal - Durban
Qualification: Post Graduate Diploma in Industrial Relations (1996)
Human Resources Management
Collective Bargaining and Labour Economics
Trade Unions and Management in IR
Legal Aspects of Industrial Relations
Contemporary Labour Relations
Conflict Management and Disputes
3.Name of institution: University of Natal - Durban
Qualification: Post Graduate Diploma in Business Management (2001)
Subject passed: Financial Management and Business Finance (Incomplete)
4.Name of institution: UNISA
Qualification: HR Hiring Practices Certificate (2008)
Course covers the following:
Drawing up advertisement
Evaluating and interpreting information provided in the application form, cover letter and resume.
Conducting background checks
Building professional rapport and creating the ideal interview situation
Understanding how applicants influence the selection process with their dress, body language and personal power.
Asking interview questions that promotes valid selection decisions
Being aware of the most common mistakes made by interviewers
Identifying 'damage control' techniques displayed by applicants during an interview
Knowing the most common reasons why interviewers reject job applicants
Being familiar with the legislation related to discrimination and employment equity issues
Negotiating the job offer and applying tactical steps in winning top people
5.Name of Institution: Damelin Correspondence College
Qualification: Higher Diploma in Human Resources Management
Duration: New course, started this year (2017 to 2019)
Company Name: National Health Laboratory Service (NHLS)
Position: Representative -Human Resources (Generalist)
Employment Date: 1 April 2015 to 31 December 2017
working closely with various departments, assisting line managers to understand and implement policies and procedures;
promoting equality and diversity as part of the culture of the organisation;
liaising with a range of people involved in policy areas such as staff performance and health and safety;
recruiting staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
Facilitate induction process for new employees
Prepare employment offer to candidates and write regret letters to candidates who were interviewed
Draw and analyze monthly recruitment trends for submission to replacement roles.
developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
preparing staff handbooks;
advising on pay and other remuneration issues, including promotion and benefits;
undertaking regular salary reviews;
negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions;
administering payroll and maintaining employee records;
interpreting and advising on employment law;
dealing with grievances and implementing disciplinary procedures;
developing HR planning strategies, which consider immediate and long-term staff requirements;
planning and delivering training – such as inductions for new staff;
analysing training needs in conjunction with departmental managers.
Update and maintain organograms on a monthly basis
Maintains a database for the department in keeping with Skills Development procedures and other departmental requirements.
Administration of applications for bursaries and training courses (internal and external) as well as conference/congress attendance on a regional level. It will also include the recording of all training and education interventions and reporting such training in a prescribed format against regional Workplace Skills Plans (WSP)
Liaises with training service providers to ensure that training offered to NHLS employees is accredited by South African Qualification Authority (SAQA)
Liaises with service provider and internal finance department to facilitate payment.
Recruitment process for students: Assist with arranging interviews, prepare interview documentation, do reference checking for candidates, contacts successful candidate.
Consolidate regional WSP and ATR together with Regional Training Manager.
Responsible for the Following Reports:
Sick leave Report
1.Name of Company: Lancet Laboratories
Position Held: HR Admin (Team Leader)
Period: 17 Sept 2007 to 31 March 2015
plan and manage recruitment and selection of staff
plan and conduct new employee orientation
identify and manage training and development needs for employees
develop and implement human resources policies and procedures
administer HR policies and procedures
administer compensation and benefits
ensure compensation and benefits are in line with company policies and legislation
benchmark compensation and benefits
support annual salary review
implement and monitor performance management system
handle employee complaints, grievances and disputes
administer employee discipline processes
conduct exit interviews
review and update employee rules and regulations
maintain the human resource information system and employee database
coordinate employee safety, welfare and wellness
maintain knowledge of legal requirements and government reporting regulations affecting HR functions
Prepare monthly funeral fund applications report for processing by Payroll.
Compile monthly employee terminations report and ensure that the report is available to the HR Division via the Shared Folder
Combine and prepare the physical new employee files for distribution at orientation/induction sessions.
Assist with the processing of amendments pertaining to employee information (e.g. salary, surnames, dependents, identity numbers, bank details, etc.) on Collaborator for processing by the payroll division.
Co-ordinate applications for disability 3rd party company, follows up on processing of application and communicate outcome to Payroll and relevant staff member to ensure accurate and timeous feedback and providing Report thereof
Reason for leaving
2.Name of Company: Bytes Technology Group
Position Held: VIP Payroll Administrator
Period: July 01, 2007 to September 14, 2007
Receives and captures weekly salary inputs to ensure that lawful and accurate deductions and payments are made to employees.
Forwards captured hard copy documents to HR support division for scanning purposes in accordance with relevant standard operating procedures.
Captures new appointments, promotions, terminations, other remuneration benefits, and garnishee orders in accordance with standard operating procedures to ensure that all transactions are up to date before the close of payroll for a particular month.
Prints and sorts salary advice slips to ensure timeous distribution to employees monthly.
Prints and sorts IRP5's on annual basis to ensure compliance to relevant legislation and timeous distribution to employees.
Handles payroll related queries telephonically and via email and HR system (e.g. Reprints of payslips, personal detail changes, maternity leave matters, garnishee orders, salary deductions and medical aid queries) to resolve queries effectively and ensure correctness of employee information on the payroll.
Reason for leaving: Receive permanent offer
3.Name of Company: Emmanuel Staffing (Cisco System)
Position Held: Human Resources Administrator
Period: March 01, 2007 to June 30, 2007
Update employee files
Processing of medical aid application forms and attending to queries
Processing of provident fund and withdrawal forms
Maintaining personnel records, admin, reconciliation of medical aid deductions and payments
Payment of wages
Calculations of statutory payments
Advertising of new post both internal and external
Screening of CV's
Short listing of candidates
Taking minutes during interviews
Placements of selected candidates
Updating and submitting recruitment report to Manager
Monitoring excessive accumulated annual leave and advising applicable parties
Monitoring excessive sick leave and advising applicable
Submitting leave forms to Payroll Administrator for processing
Ensuring that training is conducted as per plan obtaining authorization and schedule training for employees.
Analyzing the skills and qualities required for each particular job and develop job descriptions
Modifying the current performance assessment format to be aligned to each employee’s job title
Assisting in auditing performance assessments and submitting report to Management
Identifying training and development needs for individuals and discussing with HR Manager
Provide advice and assistance to managers on staff recruitment
Advising employee and management on work matters, career development, personal problems and IR
Reason for Leaving: Fixed term contract
4.Name of Company: Old mutual
Position Held: Financial Advisor
Period: October 01, 2006 to February 28, 2007
Duties: Dealing with investments, retirement plan, funeral,
Educational plan and life covers applications.
Reason for Leaving: Commission based only
5.Name of Company: Department of Labour
Position Held: Labour Relations Inspector Intern and HR Assistant
Period: October 01, 2005 to March 31, 2006
Labour Inspector Intern Duties:
Provision of information regarding Labour Legislation Issues
Knowledge of the following Acts- BCEA, EE, OHS, COIDA, and LRA
Issuing of Undertaking and Compliance Orders
Visiting companies and providing them with the Department Legislation
Doing Conference with Trade Unions teaching them how to apply EE in the workplace
Taking cases to Labour Court
Visiting Labour Offices for IES Auditions
Dealing with Labour Relations issues like informing Personnel about their duties
Dealing with misconducts and grievances
Giving suggestions on the Investigation Officer to be hired and writing Investigation Reports.
Dealing with Inspection and Enforcement Statistics
HR Assistant Duties:
Capture data for analysis on conducted surveys and review with regard to the registration of learnership and skills programme.
Update statistical data
Write the registration of learnership, skill programmes,apprenticeship, learners and apprentices results
Communicate with the learnership manager in respect of the completion of learnerships to be registered
Control the document management
Write correspondence and applications for the registration of learnerships and the status / progress with regard to their registration
Capture and type the Units standards applicable to the registration of learnerships and file appropriately.
Respond to the public enquirers about learnerships
Participate in exhibitions and the publications and booklets and pamphlets
Perform administration and professional support services as required
Reason for leaving: Fixed Term Contract
6.Name of Company: Edcon – Edgars Northgate
Position Held: Customer Service Consultant
Period: August 2003 to September 2005
Dealing with payment of accounts, clothes and opening of new accounts and club membership
Attending to customer queries and resolve their issues
Taking Complaints and complements to the store manager and head office
Assisting staff with their queries regarding payments and address them with HR head office
Displaying internal vacancies in the notice board
Reason for leaving: Casual employee and the career exposure was not enough
7.Name of Company: Mpikanina High School
Position Held: Teacher
Period: March 1998 to December 2001
Teaching Zulu, Geography and Biology from Grade 8- 12
Class teacher to Grade 7 students
Responsible for Career Guidance for the whole school
Reason for Leaving: Career change and personal growth
8.Name of Company: University of Durban- Westville
Position Held: Human Resources Intern
Period: January 1997 to December 1997
HR administration including payroll and leave administration
Administration of Policies and Procedures
Taking minutes during disciplinary hearings
Process employee engagements and terminations as required
Create and maintain an accurate filing system.
Administer recruitment referral applications
Collect, sort and distribute incoming correspondence
Update and maintain organograms on a monthly basis
Administer and process study assistance application forms
Reason for leaving: fixed term contract
9.Name of Company: University of Natal
Position Held: Secretary
Period: April 1996 to September 1996
Typing, screening telephone calls, take messages accurately and giving them to the relevant person, diary management, travel arrangements, maintenance of client database, event co-ordination, maintaining filing system, assisting with customer queries and general office work.
Reason for leaving: Needed time to prepare for exams
Understanding of relevant legislations, policies and procedures, Job description, Staff development, recognition, mentoring and coaching
Team building skills, Problem Solving Skills, Basic Counseling Skills, Written, listening and Verbal Communication skills, Computer skills, stress management skills, time management skills,
NHLS – (NICD)
011******* ext 1049/
Senior HR Practitioner