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Technician Help Desk

Location:
United States
Posted:
March 25, 2018

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Resume:

Rick Keltner

Network Technician

**** ******** **.

Fairfield, OHIO. 45014

ac4xhz@r.postjobfree.com

1-513-***-****.

Infrastructure Analyst - Network Technician

OPTUM HEALTH – A United Health Care Group subsidiary.

Cincinnati, Ohio. January 2014 – June 2017

Nightly experience (4 years) working (remotely) with the

Optum Computer Room, Helpdesk and Networking Ops Center.

I have 10 years of experience putting out fires at all levels of IT.

I have a very strong skill set in monitoring, documentation and

ticket tracking. Help Desk skills were constantly used with the

off shore engineers.

Working knowledge with: Cisco CLI and GUI.

Most IP Protocols: BGP. OSPF. SIP etc...

Lead Mainframe Operator

UNITED HEALTH GROUP COMPANY - Cincinnati, OH.

February 1999 to January 2014

Product owner for any one of 11 UHG nightly core batch runs.

I plan on completing the CCENT - CCNA by mid-summer this year

AAS - Systems Analysis

Miami of Ohio - Hamilton, OH

September 1986 to March 1987



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