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Customer Service Data

Location:
Texas
Posted:
March 25, 2018

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Resume:

Buba J. Touray

**** * **** ****** *** M-*

Rogers, AR 72756

Phone: 479-***-****

Email: **********@*******.***

Summary

** ***** ** ********** ** Software Developer.

Excelled in Machine Learning and Data Science coursework.

Recent Graduate with a Master in Data Science.

Knowledge of analytic tools such as SAS, Weka and Tableau.

Familiarity with data mining, machine learning and modeling

Ability to manipulate datasets.

Ability to articulate difficult statistical concepts.

Ability to identify key insights from data.

Graduate courses in Machine Learning Algorithms using clustering, regression, decision tree learning, neural network, SVM and KNN.

Graduate and Certification courses in Hadoop Developing with a strong background in file distribution systems in a big-data arena.

Objective

Pursuing an Entry Level Data Scientist and Data Engineer position where I can fully utilize my education, training and experience to contribute to the holistic development of a team.

Skills:

Understands the technical "why's" and "how's".

Logical thinker and effective communicator.

Strong work ethic.

Troubleshoot and solve complex problems.

Competent leadership.

Ability to come up with "the solution".

Analyzes business impact.

Someone who learns quickly and can work both independently and in a team environment.

Proactive rather than reactive, adaptable, planner, who can multi-task to ensure every task is followed through; collaborating cross functionally as needed.

Someone who has a high level view and understanding on how to use data in application development.

Machine Learning Algorithms using clustering, regression, decision tree learning, neural network, SVM and KNN.

Education:

Northwest Arkansas Community College

oCisco Networking Academy, One College Drive Bentonville, AR 72712

Southern Polytechnic State University

oBachelors of Computer Science, 1100 S. Marietta Parkway Marietta, GA 30068

Lewis University

oMaster of Science, MAIN CAMPUS One University Parkway Romeoville, IL 60446-2200

Certificates & Certifications:

CCNA Exploration: Routing Protocols and Concepts

CCNA Exploration: LAN Switching and Wireless

CCNA Exploration: Network Fundamentals

CCNA Exploration: Accessing the WAN

Data Science

Experience:

Wal-Mart Stores, Inc Bentonville, AR Sep 2007 - Present

Job Title: Software Development Engineer/Analyst

Duties: Facilitates daily, weekly and after hours’ support and scheduling. Train new associates joining the team. Develops and Executes programs for US Grocery DC customers. Work with and address application problems with US Distribution Centers developed and implemented by my team. Test products developed to ensure compatibility prior to production. Work weekly and after hours with minimal support to ensure Applications are operating in conjunction with DC needs.

Responsibility

Heavy involvement with business process owners to determine their needs and convert business functionality into efficient code, processes and reports. Write requirements and detailed design documentation according to software development life cycle.

Write simple and complex SQL queries using both Informix and Oracle database.

Work with the client to resolve data discrepancies.

Resolve outstanding tickets (problems, data anomalies), develop new data feeds, populate development database.

Load and extract data for special projects.

Act as primary tech lead to support vendors.

Research query optimization ideas.

Create Unit test cases and regression test cases.

Develop new queries to extract data based on customer needs.

Extract data to create and develop company reports.

Review data sets from various customers.

Create Unit test cases and regression test cases.

Perform QA system testing to ensure that the compiled software components of the applications adhere to project standards, performance criteria, and functional specifications.

Work on Reverse Logistic System for Wal-Mart on a compliance issue where I save the company from being charge $26,000.00 per incident by the USA Department of Transportation.

Save Walmart Distribution Centre (PMDC) $100,000 in terms of labor cost by adding shipping method and address to Master Pallet Label where before the users have to open every box to check the sipping method and address of the contents before they ship the product to the store.

Generate $4 million for Walmart Transportation in terms of revenue by enabling Walmart Logistics to start picking up 3rd Party loads in an effort to fill empty lanes for the Private Fleet.

Environment:

TCP/IP, PPP, Ethernet, Fast Ethernet, SMTP/POP3/IMAP/LDAP, FTP, Telnet, SNMP, DHCP, DNS, Frame relay, OSPF, RIP, RIP2, EIGRP,IPv6, Informix database, Project Management, Unix, LAN Switching & Wireless, Windows XP, Informix Database, Internet explorer, 4GL, C, SQL, ORACLE, Microsoft Word, Microsoft Power Point, Outlook, Excel intermediate level, Visio, R, Python, Pig, Hive, Minitab, MathLab, Hadoop, Spark, SAS. Weka, Tableau, Machine Learning

Projects:

Created a Hadoop cluster on Microsoft Azure.

Installed and configured Apache Hadoop, Hive and Pig environment on the prototype server.

Configured SQL database to store Hive metadata.

Loaded unstructured data into Hadoop File System (HDFS).

Ingested desperate data from various sources and in different formats to the Crime statistic data

Cleaned and transformed the data.

Implemented machine learning algorithms for scikit-learn.

Replacing the missing data with average of the data individual data in each column.

Developed machine learning applications using Python library.

Connected Tableau with the crime statistic and census data for the City of Chicago and created visualizations dashboard.

Extracted data sets from via The City of Chicago Crime statistics and the City of Chicago Census Data set.

Developed Python code to merge large numbers of data sets stored in csv files into a single data set.

Implemented k-means clustering and data visualization in Python.

Created a Tableau dashboard that helps to show relationship between crimes and other factors like poverty level, education level, number of people in the household and the level of adult education in the city.

Capstone Presentation - Presented crime statistic data visualization of correlation analysis between crime rates and factors like education level, poverty level, number of people in a household and the level of adult educations.

Graduate Degree Key Courses:

Mathematics for Data Scientists, Introduction to Data Mining and Analytics, Statistical Programming, Data Visualization, Large-Scale Data Storage Systems, Machine Learning, Distributed Computing Systems, Encryption and Authentication, Statistical Programming, Concepts of Statistics 1, Data Science Project for Computer Scientists, Concepts of Statistics 2

Data Science Certificate Key Courses:

Foundational Data Science I, Foundational Data Science II, Statistical Analysis, Modeling and Data Mining, Computational Data Sciences and Machine Learning, Capstone - Applied Data Science Project

The Kroger Company Atlanta, GA Jun 1999-Aug2007

Job Title: Customer Service Supervisor / Accounting Personnel

Duties: Managed Front End, Ran Customer Service Care Center, Approved Refunds/Exchange, Processed Western Union and Money Orders, Counting Tills, Closed Accounting/Cash Office, and Handled Large Sums of Cash and Receipts.

References are available on request:



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