Joanne Cabrelli

**** ****** ***** *******, ** ***15

Cell: 904-***-****, E-Mail: ac4xfh@r.postjobfree.com

Director of Operations / Inventory Control Manager

Competent, diligent & result oriented professional, offering experience in overseeing and participating in strategic business planning activities, development of performance, efficiency and product quality standards. Deft at leading production readiness reviews and coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of production contracts in multiple environments. Expert in formulating, recommending and implementing policies and programs to guide the corporation in maintaining and improving the competitive position and profitability of operations. Proficient in striking perfect coordination with all involved agencies, ensuring bottleneck-free work execution. Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks; resilient with a high level of personal integrity and energy experience.

~ Reduced shrink in this store from 14% to less than 3% in 6 months ~

~ Awarded top sales in March and April 2016 ~

Skill Areas: Strategic & Operations Planning w Marketing & Business Development w Retail Operations w Vendor Management w Inventory Control w Store Management w Operations Management w Customer Relationship Management w Warehouse Operations w Cost Control w Team Management w Liaison & Coordination w Communications and Marketing w Motivate Teams w Internal and External Stakeholders w Problem-Solver w Manpower Management w Controlling Cost & Rejections w Cross Functional Coordination

PROFESSIONAL EXPERIENCE

Canteen, Durham, North Carolina (2017 – Present)

Production Manager

Canteen is a locally owned franchise partner of the Canteen Corporation, a division of the Compass Group, " the largest food service company in the world". Provide full-line vending, micro-market concepts, dining center management, refreshment services, nutritional programs for the elderly, correctional commissary and correctional food service to over 106 counties in Kentucky, Indiana, Ohio, and Tennessee.

Handling the accurate consumables usage and other submissions to fulfill daily goals while maintaining the inventory control and item rotation

Managing the manpower, equipment, and supply requirements to ensure required quality standards and achieve productivity targets

Responsible for achieving the operational objectives by contributing operations information & recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; and identifying trends

Ensuring that all the employees receive the required education and training to perform their job duties and further their career development

Overview the recruiting, selecting, training, scheduling, counselling, and disciplining employees while communicating with other departments

Implementing, enforcing, and evaluating policies and procedures; developing processes for receiving the product, equipment utilization, inventory management, and shipping

Achievements:

The company has consistently been in the top 20 of over 200 locations for accurate picking across the nation

Kellogg, Durham, North Carolina (2016 - 2017)

Territory Merchandiser

Kellogg Company is the world’s leading producer of cereal, and a leader in cookies, crackers, and savory snacks production. With annual sales of more than $14 billion, our brands include Cheez-It®, Coco Pops®, Corn Flakes®, Eggo®, Frosted Flakes®, Keebler®, Kellogg’s®, Mini-Wheats®, Pop-Tarts®, Pringles®, Rice Krispies®, Special K®, and many more.

Analyzed sales figures, customers' reactions, and market trends to anticipate product needs and plan product ranges/stock while ensured the product that’s bought will enable them to achieve the sales plan

Maintained the inventory by restocking shelves with product from inventory; observed the inventory levels; prompted store management to reorder when levels appear low

Monitored stock movement; consider markdowns, promotions, inter-store transfers, & clear outs; and worked closely with store management distributing many different lines of product on the main shelf, end caps, hutches & promotional areas

Helped the field sales representatives with special promotions by setting-up displays at aisle ends; checked the daily on special promotions; observed the customer reaction to special promotions; forwarded observations to management

Improved the sales by moving stock from the back rooms to the shelves with the help of the store manager at grocery stores, Walmart’s and Target’s

Maintained store shelves by observing displays of company products; removed the damaged or freshness-dated products; tidied store shelves; provided optimum display of products

Responsible for rotating the product to remove damaged, out of dates, and expired product to maximize sales and kept the back stock organized & safe from potential loss or damage

Cash America, Jacksonville, Florida (2015 - 2016)

General Manager In 2016, First Cash Financial Services, Inc. merged with Cash America International, Inc. to form First Cash, Inc. First Cash has over 2,000 retail and consumer lending locations in the U.S., Mexico, Guatemala and El Salvador making them a leading international operator of pawn stores.

Led a team of sales and service associates to successfully accomplish sales and operational goals consistently and ensured that the store achieves or exceeds its set goals

Responsible to make the customers feel safe and comfortable in the store while resolved customer problems and issues

Ensured that sufficient inventory is available at the store to avoid being out of stock and managed the assets of the store

Handled a team of 6 members and managed 10,000 sqft pawn/retail store that produced revenue in excess of 3 million annually

Ensured that the policies and procedures were followed daily and provided efficient administrative while maintained store staff by recruiting, selecting, orienting, and training employees

Secured the pawned items of the community and retrained the customer on the finance contract they signed

Completed all the training courses and read publications on both to broaden the knowledge and understanding of their value

Achievements:

Reduced shrink in this store from 14% to less than 3% in 6 months

Awarded top sales in March and April 2016

PRIOR EMPLOYMENT DETAILS

Fanatics.Com, Jacksonville, Florida 2014 - 2015

Account Manager, Order Management

Goodwill Industries of North Florida, Jacksonville, Florida 2007 - 2012

Regional Sales Manager

Revlon/Colomer, USA, Jacksonville, Florida 2004 - 2006

Distribution Inventory Manager

Guitar Center, Westlake Village, California 1997 - 2004

District Operations Manager

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Science (Business Management)

Shorter University

Technical skills: Microsoft word, excel, power point, outlook, WMS, one warehouse, Ivend, Lightspeed, First Data, Verifone, and quickly learned all in-house employer systems used in retail and warehouse environments

Trainings: Associate’s Degree in Hotel/Restaurant Management

Associate’s Degree in Music/Video Management

Leadership training with multiple employers

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