Customer Service Administrative Assistant

Michelle Pierre

305-***-**** Cell **************@*****.***

OBJECTIVE

An organized and dynamic individual with strong skills in clerical duties, which have been proven in many years of experience working in the area of expertise. Employment History

Hollywood Animal Hospital Miami, FL

Patient Services/Front Desk 2008-20016

Completes full registrations both over the phone and in-person.

Other duties as assigned by immediate supervisor.

Responsible for receiving and making all calls.

Recorded al documented and notes in company’s database.

Organize and file charts for the veterinarians.

Greet all clients.

Scheduled appointments

Miami-Dade College Miami, FL

Administrative Assistant 2011 – 2014

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Answer telephones, direct calls, and take messages.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

EDUCATION

Everest Institute Miami, FL

Criminal Justice December, 2010

Miami Beach Senior High school Miami, FL

Diploma May, 1999

SKILLS

Computers: Microsoft Windows and Macintosh operating systems, Some Microsoft Excel, Word and PowerPoint. Typing: 32 wpm

Languages: Haitian – Creole (fluent)

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