Customer Service Forklift Operator

LeRoy W. Cottman

***** ********* ****, ** **** Texas, 79934

Cell: 915-***-****, Email: ************@*****.***

Career Summary: Logistics management professional, committed, goal-driven, a highly motivated senior logistician with over 23 years of experience in numerous phases of personnel management, material handling, and stock control. Excelled in tracking and supervising millions of dollars of equipment and stock line inventory. In-depth experience in problem-solving and quality assurance. Excellence interpersonal and communication skills at numerous level of the leadership. Aggressive at identifying and resolving inefficient procedures. Energized by new challenges. OSHA-certified forklift operator-Stand-up. Experienced in the application of MS office including Word, Excel, Outlook, and PowerPoint programs.

Core competencies:

Supervisor Work/Task Scheduling Personnel Management Training Development Safety/Risk Assessment Team Building Problem Solving Decision Making Customer Service Inventory Supply Control Equal Opportunity Representative

Professional Strengths

Over 23 years of progressive experience in logistical functions

Expertise in managing incoming and outgoing materials

In-depth knowledge of planning and preparing logistical aspects

Possess excellent verbal and written communication skills

Knowledge of basic operating systems: Microsoft Word, Excel and PowerPoint

Ability to identify new opportunities and solve problems

Knowledge of standard management methods, policies and logistics readiness

Proven skills in security and team management in secure areas and logistics coordination

Professional Experience

Currently enrolled college courses, Computer Science 2017 -

Senior Logistic Advisor, US Army, Fort Bliss, TX (50-60 hours per week) 2015 - 2016

Plans and supervises training activities such as classes, workshops, and exercises for 50 personnel.

Evaluates personnel requirements; constructed assignment schedules of workers within the organization.

Enforces policy and determine procedures as well as ensuring junior leadership personnel is trained to meet the required deadline.

Preformed forklift operations, directly moved product between delivery vehicles, staging areas, and storage

Senior Logistic Advisor, US Army Korea, USAG Yongsan, (50-60 hours per week) 2013 - 2015

Handled the responsibilities of coordinating all purchase issues and transport of goods and supplies like stock management, maintaining over 2,000,000 of inventory.

Planned, developed and implemented a tracking system for man-hours which decreased the hours by 27%.

Provided support in developing supply-chain/logistics policy and procedures which led to product efficiency over 20%.

Prepared technical documentation for record keeping and lessons learned.

Investigated general logistics information on local and international concepts for most current logistical updates.

Operations Program Manager, US Army, Fort Campbell, KY (50-60 hours per week) 2010 - 2012

Developed and maintained all training records; monitored, scheduled, and prepared training for over 800 personnel.

Tracked personnel actions and scheduled service school attendance for 220 personnel, with a graduation percent of 92.

Received incoming shipments and reviewed contents against a purchase order for accuracy.

Transported goods from racks, shelves, and vehicles; installed protective bracing, padding, and strapping to prevent product shift and damage.

LeRoy W. Cottman Page 2

Technical Supervisor, US Army, Fort Campbell, KY (40-50 hours per week) 2008 - 2010

Developed curriculum to establish a training program for 12 junior logisticians

Prepare and review operational reports and schedules to ensure accuracy and efficiency

Performed daily administrated task such as maintaining personnel data files and processing stock on-hand inventory documentation

Provided assistance as necessary to track delayed or missing shipment.

First Line Supervisor, US Army, Fort Hood, TX (40-50 hours per week) 2003 - 2008

Monitored and tracked over 1500 stock items using identification tags, stamps, or other labeling equipment, with a 100 percent on-hand accountability.

Used critical thinking to evaluate personnel’s strengths and weaknesses to accomplish learning objective as a material handler.

Develop an understanding of customers' needs, which developed a dynamic business relationship with counterparts in the logistics arena.

Inventoried and verified incoming product; quality, the condition of received cargo.

Education

UMUC, Computer Science, In Progress, completed 72 credits towards a Bachelor’s Degree

Professional Certifications

Trained and OSHA-Certified Forklift Operator, Stand-up

Training

Demonstrated Senior Logistician Sept 2015

Environmental Officer Course Nov 2013

Contracting Officers Representative Course Feb 2012

Sexual Harassment/Assault Response & Prevention (SHARP) Level I June 2013

Master Resilience Trainer (MRT) Nov 2013

Equal Opportunity Leaders Course Apr 2010

Master Driver Trainer Course Feb 2008

Professional Development:

Automated Logistical Specialist (SLC) Seniors Leaders Course Feb 2012

Automated Logistical Specialist (ALC) Advance Leaders Course Sept 2004

Automated Logistical Specialist (PLDC) Primary Leadership Development Course June 1990

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