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Office Manager

Orlando, FL
March 27, 2018

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407-***-**** 787-***-****


Highly motivated Administrative Assistant / Office Manager with more than 10 years of progressive accomplishments in the business industry. Possess the ability to work well with others and under pressure, able to meet tight deadlines and have excellent knowledge of computer technology and software. Also have the capability to quickly learn and utilize new skills. Self-starter, exhibiting high work ethic, dedication, integrity and competence. Personable problem-solver, able to meet challenges and provide solutions in a timely manner.


03/16 – 09/17 SolSkyn Personal Care LLC

Subsidiary of KIK Custom Products. One of North America’s largest independent manufacturers of consumer packaged goods (“CPG”).

Office Manager / HR Representative

Maintains office services by organizing office operations and procedures.

Control and distribute office correspondence.

Supervise and coordinate overall administrative activities for the office.

Coordinate the efficient use of office space.

Provide general support to visitors.

Manage relationships with vendors, service providers, and landlord.

Responsible for the office supply inventory and purchase of office supplies as needed.

Supervise and coordinate all maintenance of all office equipment’s and leases.

Prepare and keep updated employee vacation balances.

Prepare and submit payroll reports.

Partner with HR to maintain office policies as necessary.

Update customers and vendors with Sage system.

Create vendors in the accounting system.

Update spread sheets for accounting special projects.

Support sales department with sample request and send outs for vendors, potential customers, trade/retailers shows, brokers, etc…

Create all office mailing labels with FedEx software for shipments based on requests from Marketing, Sales and the business.

Purchase groceries for the office.

Assist and serve as the backup for the Consumer Care Specialist; handling and resolving customer complaints.

Coordinate, negotiate and organize hotel room reservations for guests and/or meeting rooms for special events.

Pulte International Caribbean Corp.

A subsidiary of Pulte Homes, Inc. a leading US home-builder and Fortune 500 Company

09/04- 12/10 Manager-Office Administration/Human Resources

Manage and handle all the administrative and HR issues.

Assist President and VP of Finance in all administrative needs.

Responsible for the duty management and supervision of three administrative assistants, one receptionist, one messenger and Temps. Manage office material and maintenance budgets as per Pulte’s standards.

Coordinate the efficient use of office space as per department’s needs.

Prepare and submit payroll reports with ADP system.

Responsible for recruiting and selecting personnel as per needs and background specifications. Responsible for employee’s training and training coordination.

Prepare and submit vacation and sick/personal time balances, leave request and handle and manage all Company benefits.

Prepare and keep updated employee personnel files.

Maintain Pulte’s policies and practices updated.

Assure the compliance with Federal Laws and Regulation signage.

Properly manage Worker’s Compensation journal entries and paperwork.

Properly maintain OSHA safety standards applicable to Main Office.

Customer service oriented.

03/01-08/04 CITGO International Puerto Rico Co (CIPR) - San Juan, PR.

An affiliated of CITGO Petroleum Corporation and Petróleos de Venezuela, PDVSA

Administration Manager

Manage the new business start up.

As a new company, design and develop models of invoices and reports to be implemented and created in the CI-PR system.

In charge of the purchases and prepare payment orders for office expenses.

Manage and responsible of the Agent Fund Account (Petty Cash) of $25,000.00

Responsible for supervising the nonexempt personnel.

Manage the recruitment process of the temporary employments.

Responsible for the invoicing process of CIPR daily sales. Ensure the reception of sales from each terminal, checking and updating into the proper system.

Execute the process to communicate updated customer statements, anticipate and agree collection of receivable, to ensure payment terms and credit limit compliance.

Responsible to control the past due no more than 2% and days of invoicing.

Responsible for the monthly reconciliation of CIPR Bank accounts, A/P and A/R accounts.

Coordinate with the Payroll Outsourcing Company, the payroll process.

Manage process and applications surrounding licenses, taxes, permits and other legal documents.

Manage the CIPR administrative and finance activities in coordination with the daily operation matters, according to the best CITGO commercial police and best practices and providing to clients and suppliers an outstanding customer services.

Manage the Hotel negotiations concerning corporate rates. Also travel and hotel arrangements for the C-Suite and Executives.

Responsible of coordinate the business meetings, conventions, Charitable Activities (MDA), marketing and advertising of the Company.


05/93-12/99 Interamerican University (UIPR). Rio Piedras, PR


Minor in Human Resources and Management


09/16 – 09/20 Notary Public, State of Florida –

8/04-11/04 Real Estate License (Puerto Rico)


Excellent communication skills in both English and Spanish.

Proficient with computer software Windows ® Applications and MS Office ® Tools.

HRIS Program



A.S. 400 System

Intelliprice System

S A P System

SAGE System

FedEx Manager Software

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