Customer Service Manager

Julea Barons

**** ******** ****

Statesville, NC 28677

704-***-****-Home

980-***-****-Cell

Dear Sir or Madame:

Please accept my resume for consideration for employment within your organization.

Please be advised that the previous Home Health/Secretarial work was done as a free agent while I was caring for my ill Mother in Erie PA. At that time I had to work from home and/or have controlled hours due to my responsibilities at home caring for my Mom. I was unable to work a full-time position with standard hours as I was not in control of what duties would be necessary at home from a day to day stand point.

My work experience has provided me the opportunity to work in a multitude of industries. These opportunities provided me experience with different job styles, systems, and platforms as well as build my interpersonal skills. My office administration experience is extensive and has trained me well to effectively handle fast, multi-tasking environments. The attached resume details my qualifications, demonstrating my strong administrative, communication and computer skills. I am a loyal, dedicated professional, who works well in high stress environments where my problem-solving skills can be effectively utilized.

I am a fast learner who is career driven, diligent, and skilled in time management. I have worked in a variety of industries where I have proven to be proficient in learning industry related activities and job specific software programs. I would welcome the opportunity utilize my job skills within your organization as well as challenge myself professionally and personally.

I am confident that my skills and experience will enable me to provide a valuable contribution to your team. I welcome the opportunity to meet with you personally to discuss your specific requirements.

Thank you for your time and consideration.

Sincerely,

Julea Barons

/jlb

Attachment

Julea Barons

1070 Bethesda Road

Statesville, NC 28677

970*-***-****-Home

980-***-****-Cell

SKILLS: Highly organized, excellent verbal and written communications skills, typing (70 wpm),

multi-line phone system experience, Dictaphone transcription, mass mailings, travel arrangements, human resources functions, payroll functions, 401K plan enrollments & distributions, MSDS compliance, extensive knowledge of computer programs to include: MS Word, Excel, Power Point, Access, Outlook, Publisher, Windows & Quickbooks as well as AS400 & Citrix/Traverse Systems and Company Specific Programs.

WORK EXPERIENCE:

7/07 – Present In-Home Health Care Provider & Freelance Secretary

Performed as personal assistant providing medical and personal care for elderly clients to include organize finances, transport to appointments, home care, and oversee daily meds and needs. Secretarial assignments to include accounting and administrative duties for individuals and local small businesses.

10/05 – 6/07 Lowe’s Companies, Inc. (Corporate Office) – Administrative Specialist

Support of (2) VP’s, (7) Directors, (8) Merchandisers (7) Assistants in the tools and outdoor power equipment merchandising divisions; Payroll & HR functions for 22 employees using PeopleSoft System; General Hub of Communication for Both Departments,. Extensive MS Word, Excel and Outlook, scheduling advertisements, meeting minutes.

12/03 – 5/05 Speedway Motorsports, Inc. (zMAX Division) – Office Manager

Administrative & HR functions, EDI (E-Commerce) Order Processing (Acknowledgements, Shipping & Invoicing);Month End Financial Reporting; Order Processing, Tracking & Management in Access Database & Citrix Based System; Customer Service and Accounts Payable.

1/02 – 12/03 Parker & Orleans Home Builders - Assistant to Executive VP/Office Manager

Dictaphone Transcription; Maintain & Update VP's Schedule in MS Outlook; Billing/Coding of Invoices; Accounts Payable; HR Functions as well as general office management duties.

10/01 – 1/02 Perfect Page Typing Service - Owner

Dictaphone Tape Transcription; Creation & Maintenance of Client Databases;

Facilitate Client Mass Mailings.

11/00 – 10/01 Polar Plastics (NC), Inc. - Human Resources Secretary

HR functions; Administration of 401K Plan (enrollments, disbursements and audits); Worker's Compensation Claims; OSHA Logs Form 200, 18, 19 & All Related Correspondence; Produced Monthly Company Newsletter.

3/94 – 1/99 Pennsylvania Classics (Div. Of Classic Leather, Inc.) - Office Manager

Sr. Level Customer Service Rep.; Return Authorizations; Safety & MSDS compliance;

HR Functions; Purchasing Agent; Supervision of 2-3 Office Employees.

10/87 – 2/93 Ichor Technology, Inc. - Office Manager

Purchasing Agent; Sales Proposals & Related Correspondence; Organized Luncheons & Travel Arrangements; HR Functions; Edit Assembler Language Programs; Created Database for Technical Service Tracking & Billing; Supervision of 1 Office Employee.

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