Data Entry Customer Service
Resume:
Victoria Rico
Administrative Asst/General Data Clerk/Receptionist/Medical Records Clerk
Huntington Beach, CA 92648
**********@*****.***
Over 15 years experience in the Secretarial/Receptionist/Data Entry/Medical Records. Outgoing, friendly and very professional. Dependable, Reliable, Quick Learner.. Willing to relocate to: Orange, CA - Irivine, Ca - Anahiem, Ca Authorized to work in the US for any employer
Work Experience
Receptionist /Switchboard Operator
Classic Industries, Inc - Huntington Beach, CA
February 2017 to Present
Direct all incoming phone calls to appropriate personnel. Heavy volume of calls. ( switchboard operator). Multitasking slash receptionist greet customers in a professional friendly manner. Login all visitors. Collect information for car catalogs to be mailed out. Collect and sort outgoing mail, such as billing statements and refund statements stuff envelopes prepared for outgoing mail. Multitasking is absolutely mandatory. Office Assistant
Advance Tube - Huntington Beach, CA
June 2014 to Present
All levels of Clerical/Secretarial and Administrative Duties
# Greet the public
# Answer Phones, File Bend Records, Enter Data using QuickBooks,
# File and Organize Monthly Receipts
# Collect and Post Payments,
# Take Notes for monthly EEAP Meetings
# Arrange Pick-up times, Shipping and Packaging
Medical Records Technician
Southern Inyo Hospital - Lone Pine, CA
October 2005 to October 2012
Answered busy calls on a Hospital Switchboard
# Entered Data for Monthly Bill Amount
# Collected on past due accounts for services rendered, collected payments over the phone
# Arranged and Managed Monthly Payment Schedules
# Data Entry: Posted Patient Accounts,
# Routing Mail, Monthly Correspondence, Bulk Mailings, Filing, Typing, 10 Key,
# Retrieved Medical Information (following strict HIPPA guidelines) Compiling Patient information, Xeroxing & Faxing Medical Records.
# Assisted with Delivering Records for Emergency Room Patients
# Collected and Entered Patient Data for Quarterly OSHPD Report
# Enter Data using ICD 9 Codes, and looking up ICD 9 codes for State Reporting
# Assisted with Patient Appointments and Scheduling
# Compiling Patient Information for Medical Appointments
# Fundraising Coordinator, Planned Events such as Golf Tournament, Bake Sales, Antique Auctions,
# Member of the Town Festival Committee
# Member of Ladies Auxiliary Committee
# All levels of Clerical/Secretarial and Administrative Duties Education
Diploma
Buena Vista High School - Corona, CA
1980
Skills
Microsoft office (10+ years), 10 key (10+ years), Filing (10+ years), Typing (10+ years), Clerical (10+ years), PBX
(10+ years), Accounting (7 years), Medical Records (10+ years), Special Events (7 years), Medical Billing (7 years), Secretarial (10+ years), Receptionist (10+ years), Spreadsheets (5 years), Customer Service (7 years), Data Entry (10+ years), Documentation (7 years), Schedule Appointments (7 years), Public Speaking (7 years), Retail Management (7 years)
Groups
Southern Inyo Ladies Auxiliary 2006-2011
October 2006 to January 2011
We planned several Fund Raising Events, Bake Sales, Community Pot Lucks, Golf Tournaments... All to raise money for our hospital.
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