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Project Quality Assurance

Brampton, ON, Canada
March 27, 2018

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Collaborative and Analytical QA professional that thrives to ensure products deployed in production are highest quality.

Result Oriented with more than 14 years of experience in IT with a Master degree in Computer Science, Certified Scrum Master, Certified Tester extensive background in quality assurance, design verification and testing methodologies


More than 8+ years’ experience in Financial Industry.

Well experienced in software development life cycle and Agile methodology including analysis, design, development, testing and implementation of software applications

Performa compatibility testing with various mobile handsets to ensure that functionality working as expected

Proactively manage changes in project scope, risk assessments, devised contingency plans, negotiate and communicate the timeline

Implementing initiatives and enhancements (automation, penetration, BPT approach, Functional decomposition using mind maps) in the project for efficient and effective project execution

Good Experience in Automation tools like Selenium, QTP (Quick Test Professional), SOUPUI, Quality Centre, WinRunner, LoadRunner and Performance Centre

Experience in Functional, Regression, Integration Testing, White and Black box testing.

Perform compatibility testing with various mobile handsets to ensure that functionality working as expected.

Highly skilled in developing Test Estimations, Plans, cases/ Scenarios, Results and Test Metrics

Well versed with different KPIs, metrics and project status reports for the executive management for their visibility to the project

Excellent analytical and problem-solving skills, planning and organizational and strong interpersonal skills.

Experience in IVR and desktop applications

Extensive hands-on in Backend, Middleware, Web services, ETL, Data Validation, Data Modelling, Data Transformation, Data Migration, Data Integration, Data Quality, Duplicate Data Check and Performance Testing

Experience in effectively executing multiple projects.

Extensive experience in SAP- ABAP/4 on MM and FI module, which includes BDC for Master Data

Modification and extension, layout design in SAP Script, Crystal Reports, Dialog/Module Program.

More than five years in full life cycle implementations of SAP projects.


HP ALM, QTP, HP Sprinter, Load Runner, Rational Test Manager, Clear Quest Web, PeopleSoft Test Framework, Rational Clear case, Bugzilla, Test Complete, JIRA, CA-Rally, Selenium, Jenkins Scripts JavaScript, VBScript, SOAPUI

SAP ABAP / BAS / PI, SAP, BI & Reporting / Solution Manager, Success factor

Inbound/Outbound: CMHC, Genworth, Equifax, TransUnion, TSYS

SharePoint, TFS, MS Word, Excel, Power Point, Visio, MS Project

C/C++, Java, SQL, HTML, XML, Python, .Net, VBScript, Java Script, MS SQL, MS Access, DB2, SQL


RBC- Financial Group, Toronto, ON

QA Lead– Core Banking Integration 2013 – Present

Led and implemented several high rigor and confidential projects including the Quality Assurance team (onshore and offshore) ensuring project deliverables were within estimated timelines and target budget and 97 % and all products were successfully deployed into production error free.

Involved in design and development of keyword-driven automation framework using Selenium Web drive

Executed multiple initiatives supporting RBC and vendors financial products within schedule and budget.

Hands on in Functional, Regression, Integration Testing, White and Black box testing

Very good exposure of testing applications on wide range of mobile handset of different vendors which include Samsung, iPhone and LG.

Responsible for Complete Scheduling, Estimation, resource planning, tracking and monitoring the execution of the projects throughout the Software Development Life cycle.

Led the Quality Assurance team (onshore and offshore) to meet project deliveries within the estimated timelines and budget.

Built the automation regression suite test cases using selenium and Load Runner for performance testing saved time by 35% and annual cost of $1M.

Hands on experience in the Web service testing, API using SOAPUI, and HP - ALM and Jira for defect management and test data management process.

Well versed with SQL queries to interact with Oracle and SQL

Hands on experience in ETL processing, Source-to-target Count Testing, Threshold Value Validation Testing, Duplicate Data Check Testing, Cognos Report Verification

Led User acceptance testing (UAT) discussion with project sponsors and executive stakeholders

Focus on achieving efficiency, overall cost saving and align with enterprise strategy by using automation and re-usability techniques

RBC- Financial Group

QA Analyst 2009 - 2013

Retail Credit Transformation Program (RCT):

RBC has chosen SAP to join the RCT Program and provide a solution to support the Credit End-to End Lifecycle: Sales, Origination, Adjudication and Fulfillment. The initial focus of RCT is to transform the RBC ‘s largest retail credit business, Home Equity Financing (HEF) & Creditor Insurance.

Domain, Application knowledge transfer to the team members on the QA process, methodologies and application domain.

Hands on experience in defining the test management process and walked through the test artifacts

Led the execution of Automation, Performance, Data Load, Web Service, Data masking Testing

Hands on experience in testing of SAP Web Client GUI (CRM Web Client), SAP Net Weaver, SAP NW Process Integration, IBM Message Broker, SAP PI, SAP BW and Reporting, SAP BAS

Analyzed and improved efficiency, scalability, and stability of data collection, extraction, and storage processes and Developed test suites for Informatics, Teradata.

Supported the UAT and BRT (Business Readiness testing) testing with domain expertise.

Hospital for Sick Children, Toronto, ON

QA Consultant 2009

Served as the Lead Analyst for the Test Design (Test cases/ Test generation), Defect tracking, Reporting and Reviews of Test Execution for Web applications.


System Analyst / Lead Programmer 2006 - 2007

Managed and collaborated on the design and development of conversions, interfaces, reports, and enhancements. Performed black box testing and white box testing.

Worked on SAP R/3 package, gaining extensive hands-on experience in ABAP/4 programming.

Developed and modified the Material Master of various reports as per specifications from functional consultants, as well as directly from end users to support the new process.

Predicted system behavior and performance by executing web-based application to pinpoint performance bottlenecks.

Facilitated group meetings with users and functional people, obtaining approval for change in applications.

Tracked the defects in reports and fixed the bugs, providing first level support for SAP Production issues.

Performed regression testing after updating the versions.

Involved in weekly walkthrough and inspection meetings, verifying the status of the testing effort and the project as a whole.


Premier consulting company providing Enterprise solutions and corporate training.

SAP Consultant 2004 –2005

Consulted with various organization SAP R/3 package; gained extensive hands-on experience in ABAP/4 programming.

Developed reports as per requirement of various company post implementation support.

Continuing education

University of Toronto

Foundations of Project Management

Foundations of Business Analysis

Software Testing and Development


Certified Professional Scrum Master

Certified Tester from International Software Testing Qualifications Board (ISTQB)

RBC Certified Agile Practitioner


Ontario College Graduate Certificate (Bioinformatics for Software Professionals)

Centennial College, Toronto

Master of Computer Science (MCS)

Bachelor of Computer Applications(BCS)

Indira Gandhi National University (New Delhi, India)

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